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Account Manager


About ESO

ESO is a rapidly growing technology company passionate about improving community health and safety through the power of data. We provide software applications, interoperability and data management solutions to emergency medical services, fire departments and hospitals.

We’re small enough to be nimble and fun, but big enough to be a great, stable place to work. We serve more than 10,000 customers out of our US offices (Austin, Dallas, and Des Moines) and our Belfast, Northern Ireland office.

About the Role

As an Account Manager (AM), you are directly responsible for managing the ongoing relationship and upsell opportunities with our existing customer base within the EMS healthcare market. Your focus will be to ensure their continued success with ESO and you will engage in networking and lead generation activities to grow existing business and develop sales pipeline.

More about you

You can expect to:

  • Manage a sales pipeline for a territory of named accounts in the United States.
  • Build and maintain relationships with key client decision makers and industry partners through consistent engagement and educate clients, agencies and partners on ESO products through meetings, sales presentations and engagement of subject matter experts.
  • Develop and progress sales proposals that address the specific needs of the client.
  • Accurately forecast sales opportunities.
  • Lead and support contract negotiations; and manage pipeline and forecast in order to drive sales opportunities to closure against a sales quota.
  • Work closely with stakeholders from both EMS and Fire sectors

Your Qualifications

Some of the things required to be successful in the role:

  • 2+ years in direct selling or account management role
  • Ability to meet and exceed quotas
  • A team enterprise sale mentality
  • The drive and ability to work at a fast-growing company that adapts quickly


  • Previous military, EMS or Firefighting experience