Reducing Distractions in the ED

Cheryl Black

In 2013, The Joint Commission Journal on Quality and Patient Safety found that memory retention decreases when there are distracting noises in the hospital. Yet the very devices and tools so often relied upon in hospitals are virtual orchestras of rings, dings, beeps, and tones.

For a busy ED staff, the noise orchestra provides an additional challenge when trying to remember details of incoming patients, including those brought in by EMS.

A Quieter Solution

The same article suggests reducing ambient noise by limiting radio use and assigning a graduated signal for alert worthy cases. Additionally, cellphones and text messages are recommended as methods for receiving
key information about patients.

Early alerting programs, like TrackEMS, make this possible. They allow for secure, HIPAA compliant communication with EMS, reduce noise distractions, and contribute to a more effective hospital environment.

Additional Benefits

In addition to a calmer, quieter ED more conducive to remembering important patient details, radio-alternatives offer other benefits to the medical staff and patients.

  • Allow physicians, nurses, and EMS professionals to securely communicate prior to arrival
  • Speed up the preparatory time in the hospital and result in better patient outcomes
  • Provide images and videos to help visualize the scene.
  • Eliminate verbal mix-ups and games of telephone by relying on visual communication.
  • Integrate with ePCR software for EMS and EHR software for hospital personnel.

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