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2019 ESO EMS Index

Insights and Best Practices for EMS Agencies

Understand the big-picture performance of EMS agencies across the United States as outlined in the 2019 ESO EMS Index. Based on data from more than 1200 agencies and representing 7.58 million patient records, the Index helps EMS leaders answer questions such as:

  • Nationally, what performance metrics are improving, declining, and remaining stable?
  • Is my organization’s performance in line with other organizations around the country?
  • Are we above or below the national average when it comes to responding to overdose events?
  • How can we improve performance around metrics included in this Index?

Now in its second year, this Index examines performance compared to the previous year’s data. Best practices are informed by two years of data, as well as the practical, firsthand experience of seasoned medical professionals.


Read the Index for analysis of stroke assessment performance, aspirin administration, influenza-like illness, overdose encounter trends, and more. Access the Index here or, to have it delivered to your inbox, complete the form.

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