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Regional User Group Meeting – St. Louis, MO

Event Date: 6.19.18 - 6.20.18

St. Louis, MO

ESO will be hosting our 2018 Regional User Group over two days, so we can offer the best experience to all customers in the public safety and healthcare spaces. RSVP for one day…or both!

Tuesday, June 19: Afternoon program tailored specifically towards those who service the fire industry. Attendees of both days are invited to a networking happy hour in the evening of June 19.

Wednesday, June 20: For healthcare providers, or anyone who would like to learn and connect with others in the pre-hospital and hospital space, you’re invited to attend.


June 19-20, 2018


Doubletree Hotel at Westport
1973 Craigshire
St. Louis, MO


Tuesday June 19, 2018 Agenda

12:30 – 1:00 Registration & Check In

1:00 – 1:10 Introduction, Shelley Koegler, VP & General Manager, Fire Division, ESO

1:10 – 1:40 ESO & FIREHOUSE Software: Better Together, Shelley Koegler, VP & General Manager, Fire Division, ESO

1:40 – 2:15 FIREHOUSE Interactive Survey: Feedback from Our Customers, Darrell Hagans, Director of Fire Products, ESO

2:15 – 2:30 Networking Break

2:30 – 3:30 Best Practices: Proving the Value of Data in the Fire Service

3:30 – 4:30 Meet ESO Fire, Rich Cunningham, Regional Account Manager, ESO

4:30 – 5:00 Q&A Session, Shelley Koegler, VP & General Manager, Fire Division, ESO

5:00 – 6:00 ESO Hosted Happy Hour


Happy Hour:

June 19 | 5:30pm – 7:00pm

Trainwreck Saloon

314 Westport Plaza

St. Louis, MO 63146


Wednesday, June 20, 2018 Agenda

8:00 – 8:30 Registration & Check In

8:30 – 8:40 Introduction, Allen Johnson, VP & General Manager, Healthcare Division, ESO

8:40 – 9:30 ESO Roadmap: Where We’re Going, Allen Johnson, VP & General Manager, Healthcare Division, ESO

9:30 – 10:00 Product Roundtable, Allen Johnson, VP & General Manager, Healthcare Division, ESO

10:00 – 10:15 Networking Break

10:15 – 11:00 Analytics Workshop: Let’s Build Together!

11:00 – 11:45 Customer Case Study: St. Louis Fire: Improving Quality & Outcomes, Scott Gilmore, MD, Medical Director, St. Louis Fire Department

11:45 – 1:00 Lunch (on your own)

1:00 – 1:45 HDE: What’s New & Regional Updates, Chris French, Director of Business Development, HDE, ESO

1:45 – 2:45 Panel: What’s In It For Me? Why HDE Data Sharing Is Key, Shirley Gastler, EMS Team Lead, SSM Health | Jeff Sadtler, West County EMS Fire Protection District

2:45 – 3:00 Networking Break

3:00 – 4:00 Panel: Yes, Doctors Can Change Their Minds: Changes in Clinical Practice Dr. John Wilmas

4:00 – 4:30 Ask an Expert: Updates on Reporting Pat Piper, Training & Implementation Manager, ESO

4:30 – 5:00 Q&A Session Allen Johnson, VP & General Manager, Healthcare Solutions, ESO


ESO User Group Meetings are a great opportunity to:

  • See how ESO customers like you are improving patient care and public safety
  • Discover tips and tricks for improving operating efficiency
  • Be among the first to know about upcoming product updates and other news from ESO
  • Directly engage with our team of experts to get your questions answered
  • Participate in a live hands-on workshop using ESO products

ESO regional user groups are free to attend and a great way for you to connect with staff and colleagues from your area to gain valuable industry insights, best practices, and hear the latest ESO company and product updates. We hope to see you there.

Thank You to Our User Group Sponsor!