Fire

Improving Safety Outcomes at Every Step

Accurate data. Enhanced capability. Operational readiness. ESO is the established partner fire departments trust to build a more connected fire response ecosystem that works when lives are on the line.

NERIS V1

ESO is fully prepared to help with your migration to NERIS, starting with accessible, digestible, and actionable information at your fingertips.


A firefighter in a turnout coat with reflective stripes holds a hose nozzle spraying a strong stream of water against a blurred green background.

The Fire Platform

Your Partner for a Safer and More Effective Response

ESO is the trusted partner for fire departments. Together, we help you protect your crew and community through an emergency response ecosystem built on accurate, real-time data. Easier, more efficient documentation produces clean, actionable data—informing reports, improving resource allocation, and 
increasing situational awareness and survivability during response. And because your department’s needs are constantly evolving, our fire records management system is designed to grow with you, helping your team continually strengthen response and secure a more connected future. 

Improve community safety outcomes and enhance your department’s capabilities with a connected ecosystem that’s built for the frontline.

Less Paperwork, Better Resource Allocation, Audit-Ready Operations

Faster report completion and fewer corrections mean fewer backlogs and better situational awareness during response.

Two emergency responders in blue uniforms sit inside a fire vehicle, reviewing data on a laptop with fire gear visible nearby.

Your Impact Doesn’t Stop When the Call Ends

Protect your crews and community with better information. Accurate performance and readiness metrics show you where and how to improve.

The open side compartments of a fire truck reveal organized equipment including red storage bins, yellow oxygen tanks, a red generator, orange power tools, and a red helmet resting on the floor.

Eliminate the Guesswork of Managing Gear

From tracking supplies to protecting your budget, ESO helps keep your rigs stocked and your crew response ready, every time.

firefighters

Simpler Scheduling. Better Data. Response-Ready Crew.

Manage call-outs, shift swaps, and time-off requests – while keeping crew members trained, certified, and immunized, all in one place.

With Personnel Management we are able to store data securely, with limited roles. A selling point for us was that we can securely store medical records and limit access to administrative decision-makers and HR.

Larry Hadland

Medical Services Officer – South Snohomish County Fire Rescue

Fire

What ESO Customers Are Saying


Fire

Frequently Asked Questions

Yes. EHR and HDE meet both NEMSIS 3.4 and 3.3.4 requirements.

We submit data to the state on your behalf in an automated process. We meet each state’s schedule and required format.

Yes. Our Fire product meets NFIRS requirements.

Our progressive validation features speed up the time to complete reports and easily correct errors. Plus, if you have ESO EHR you’ll never have to complete two reports for the same call again. 

Yes.

Once you sign your subscription agreement, our implementation team will set up a kick-off call with your assigned project manager. Your project manager will walk you through the steps to take you up to, and including, your go-live date. This includes scheduling any onsite training days you may require.

Yes. We securely host the NEMSIS electronic data in Microsoft Azure so there’s no need to worry about maintaining hardware.