Arming EMS for a data-driven world.
Take control of prehospital patient care, EMS operations and more with tools that work the way you do.
Frequently Asked Questions
We are a software as a service, subscription model. We securely host the electronic health record data in Microsoft Azure. Our Billing and Dispatch modules are server based.
We submit data to the state on your behalf in an automated process. We meet each state’s schedule and required format.
Yes. EHR and HDE meet both NEMSIS 3.4 and 3.3.4 requirements
Yes, we automatically submit to CARES and state trauma registries on your behalf.
Once you sign your subscription agreement, our implementation team will set up a kick-off call with your assigned project manager. Your project manager will walk you through the steps to take you up to, and including, your go-live date. This includes scheduling any onsite training days you may require.
This varies depending on your agency’s completion of the initial setup files and your availability for onsite training if requested. The average time from subscription agreement signing to go-live is 70 days. Need to move faster? Get in touch with your representative and get started today.
No. We have an annual subscription agreement. You have the option to renew each year. We’re proud to say our retention rate has been greater than 97 percent for seven straight years.