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Arming EMS for a data-driven world.

Take control of prehospital patient care, EMS operations and more with tools that work the way you do.

EHR

Take electronic patient care reporting to the next level with the industry’s most advanced, workflow-friendly patient documentation software.

Analytics

Understand your data like never before. Whether you’re an expert or a novice, Analytics gives you instant, flexible access to data for all levels of reporting.

Billing

Increase your revenue. By increasing your team’s efficiency through claim automation, Billing maximizes the productivity of your entire billing operation.

Personnel Management

Master record-keeping for your personnel. PM takes the worry out of tracking complex training and certifications. There’s no easier way to ensure compliance – and find records in a snap.

Scheduling Software

ESO Scheduling combines schedule management, an online time clock & attendance payroll control, document management, certification tracking, messaging, and more into one accessible web-based tool.

Health Data Exchange

Bridge the interoperability gap between EMS and hospitals. HDE provides a secure, auditable method of data sharing to support operational and quality process needs.

Dispatch

Make managing your fleet easier. Dispatch brings you decision-support tools that reduce guesswork – for 911 response and scheduled transport work alike.

How-to’s, Case Studies & Success Stories

Metro West Fire Protection District Case Study

Since implementing EHR, Metro West's leadership can use their data to reinforce protocols, improve overall performance, and guide individual medic development. “What you end up with is a better patient outcome. And that’s the key thing for me,” says Deputy Chief Medical Officer Brad Shelton.

Five Tips for Managing Hospital Turnaround Times

Nash County EMS, NC

From July to October 2015 Nash County EMS was able to decrease turnaround times from a little over 30 minutes to less than 26 minutes.

Outcome Measures Case Study

Outcome measures are an important part of EMS Compass, and NEMSIS version 3 has the capability to make these measures readily available to every agency, large and small. We talked to Jeffrey L. Jarvis, MD, MS, EMT-P, to see how some agencies are using outcome measures.

6 Key Reports for EMS Leaders

Collecting data is only the first step in understanding how to improve operations and quality of care within EMS. The real magic happens when EMS leaders analyze the collected data and act on insights.

Video Testimonials

Frequently Asked Questions

Are you a cloud-based solution?

We are a software as a service, subscription model. We securely host the electronic health record data in Microsoft Azure. Our Billing and Dispatch modules are server based.

How is data reported to the state?

We submit data to the state on your behalf in an automated process. We meet each state’s schedule and required format.

Are you ready for NEMSIS 3?

Yes. EHR and HDE meet both NEMSIS 3.4 and 3.3.4 requirements. Learn more here.

Can I submit my data to any other registries?

Yes, we automatically submit to CARES and state trauma registries on your behalf.

What is the implementation process?

Once you sign your subscription agreement, our implementation team will set up a kick-off call with your assigned project manager. Your project manager will walk you through the steps to take, up to, and including, your go-live date. This includes scheduling any onsite training days you may require.

How long until we go live?

This varies depending on your agency’s completion of the initial setup files and your availability for onsite training if requested. The average time from subscription agreement signing to go-live is 70 days. Need to move faster? Get in touch with your representative and get started today.

Do I have to sign a long-term contract?

No. We have an annual subscription agreement. You have the option to renew each year. We’re proud to say our retention rate has been greater than 97 percent for seven straight years.

Learn More

To hear about more features or schedule an eye-opening demo, contact us today.

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