California Privacy Notice
This privacy notice applies solely to California residents, including, but not limited to, individuals who visit a website operated by ESO Solutions, Inc. (including eso.com), or those who may apply for roles or work with ESO or one of its subsidiaries. We are providing this notice in compliance with the California Consumer Privacy Act 2018 (CCPA) which was amended by the California Privacy Rights Act (CPRA) 2020.
This notice uses terms that have the meaning that was given to them by the CCPA.
Information We Collect
We may collect (or have collected within the prior year) the following categories of personal information about you. This information may have been obtained directly from you, (such as when you apply for a job, or submit a question on our contact us form, or when you register for one of our events), indirectly from you, (such as from references or previous employers or background checks), or other sources such as vendors who provide services on our behalf, or from technology you may use to access our websites or recruitment systems:
- – Identifiers – Information such as real name, alias, postal address, unique personal identifier, internet protocol, online identifier, Internet Protocol (IP) address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
- – Additional Data Subject to Cal. Civ. Code § 1798.80 – Information such as name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
- – Protected Classifications listed in the Fair Employment and Housing Act (FEHA) – (Cal. Gov. Code §§ 12900-12951 & §§ 12927-12928, §§ 12955 – 12956.1 & §§ 12960-12976) – Information such as age (over 40), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information), request for family care leave, request for leave for an employee’s own serious health condition.
- – Online activity – Information such as browsing history, search history, information on a consumers interaction with a website, application, or advertisement, data collected through cookies, pixels, and other tracking technologies.
- – Employment information – Information such as professional or employment-related information, including pre-employment screening and background check information, and, for event participants, employer and assistant information and information related to dietary requirements/special requests/accommodations.
- – Education Information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99)) – Information such as education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, or student identification codes.
- – Inferences drawn from other personal information – Information such as the above which may be used to create a profile about a persons’ preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
How We May Use Your Personal Information
We may use your personal information for the following purposes:
- – To fulfill the reason you provided the information, for example, if you provide your name and contact details to apply for a job or submit a query, we will use that personal information to respond to you.
- – To process your job application including preparation for interviews and assessments.
- – To uphold the contract of an employee, for example, processing payroll details.
- – To provide support for ESO Solutions, Inc. websites (including those of our affiliated brands and subsidiaries).
- – To respond to requests from law enforcement and as required by applicable law
- – As otherwise described to you when collecting your personal information
Biometric information is only used with your consent, i.e., you may choose to use it to log on to your work device – this is 100% optional and consent can be withdrawn at any time. This information would only be stored on your work device.
Retention of Personal Information
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Disclosure of Your Personal Information
During the preceding 12 months, ESO Solutions, Inc. may have disclosed the following categories of personal information for business purposes:
| Categories of Personal Information | Categories of Third Parties |
|---|---|
| Identifiers | Our affiliates. Vendors who provide services on our behalf Professional services organizations, such as auditors and law firms |
| Additional Data Subject to Cal. Civ. Code § 1798.80 | Our affiliates.Vendors who provide services on our behalf. Professional services organizations, such as auditors and law firms. |
| Protected Classifications | Our affiliates. Vendors who provide services on our behalf. |
| Online Activity | Our affiliates.Vendors who provide services on our behalf. |
| Employment Information | Our affiliates. Vendors who provide services on our behalf. |
| Education Information FERPA, CFR Part 99 | Vendors who provide services on our behalf. |
| Inferences | Our affiliates. Vendors who provide services on our behalf. Professional services organizations, such as auditors and law firms. |
ESO Solutions, Inc., does not sell your personal information.
Your California Privacy Rights
The CCPA provides Californian consumers with specific rights regarding their information. These rights allow consumers the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Your rights are:
- – The right to access – This right allows a consumer to request access to their personal information, including information about how their personal information is being used and disclosed.
- – The right to correct – This right allows a consumer to request that incorrect or outdated personal information be corrected.
- – The right to delete – This right allows a consumer to request deletion of their personal information under certain circumstances.
- – The right to opt out of sensitive data processing – This right allows a consumer to restrict a business’s ability to process sensitive personal information about them.
- – The right to portability – This right allows a consumer to request a copy of their personal information in a common file format.
- – The right to opt out of sale or sharing – This right allows consumers to opt out of the sale of their personal information or sharing for the purpose cross-contextual advertising.
- – The right not to be discriminated against if you choose to exercise any of your rights under the CCPA.
Should you wish to exercise any of these rights under the CCPA, please contact [email protected]. ESO Solutions, Inc., will only be able to respond where it is deemed to be the controller or owner of the data. If your request pertains to data you provided to an ESO client such as a healthcare provider, please contact them to exercise your rights. For other ways to contact ESO, please see the How to Contact Us section.
To respond to your privacy rights request, we may need additional information from you to help us confirm your identity. This is a security measure to ensure that personal information is not shared with the incorrect individual. We may also ask you for further information to ensure we can honor your request as quickly as possible and within the required 45 days.
ESO will only honor privacy rights requests from you or someone legally authorized to act on your behalf.
Changes to this Privacy Notice
This Privacy Notice (and any others published on eso.com) may be updated to reflect changing business or regulatory conditions. We will post a notice on our site to notify you of any significant changes to this privacy notice and include when the privacy notice was last updated.
How to Contact Us
For more information or to provide feedback on this privacy notice or our privacy practices, including exercising your rights as a consumer under the CCPA, please contact us at [email protected] or by postal mail at:
ESO SOLUTIONS, Inc.
Legal Department
2803 Manor Rd,
Austin, TX 78722
Telephone 866.766.9471
Last Updated: 26 March 2025