The EMS Platform

EMS, Connected.

ESO gives EMS leaders a complete view of crews, calls, patient care, billing, and performance across the entire emergency response ecosystem. By removing operational friction, strengthening data quality, and turning everyday data into insights, leaders can easily improve care, protect budgets, and demonstrate performance. For field teams, that means faster decisions without added complexity.

Discover how the ESO Ecosystem goes beyond data collection to deliver the quality insights your team can use to improve.

EMS

Turn Documentation Into Insight

Pinpoint gaps in care, reduce costs, and make the most of resources with tools designed to streamline data entry and improve outcomes.

EMS

Keep Crews and Assets Response Ready

Track assets, supplies, and field activity in one place so you can ensure daily operations stay on track and crews are ready to roll out.

EMS

Get the Right Crew in the Right Place at the Right Time

Easily manage last-minute call-outs, shift swaps, and time-off requests with the web-based tool that automatically ensures you have a full crew for every call.

EMS

Get Paid On Time, Every Time

Automate data entry and claim submissions directly from clinical records, and eliminate the hassle of reimbursement with an intuitive, cloud-based, AI-driven tool.

Children’s Hospital Colorado transformed collaboration, while saving more than $40,000.

The ability to open a chart and see EMS documentation in real time is a game changer for our Emergency Department management. We can see the time of interventions, the patient’s response, and the details in the care. All this paints an important picture for the patient prior to our evaluation and is a key component of functioning in a system of healthcare.

Kathleen Adelgais, MD, MPH/MSPH

Project Director, Colorado EMS for Children Program, Children’s Hospital Colorado

Frequently Asked Questions

Yes. We securely host the NEMSIS electronic data in Microsoft Azure so there’s no need to worry about maintaining hardware.

We submit data to the state on your behalf in an automated process. We meet each state’s schedule and required format.

Yes. EHR and HDE meet both NEMSIS 3.4 and 3.3.4 requirements.

Yes, we automatically submit to CARES and state trauma registries on your behalf.

Once you sign your subscription agreement, our implementation team will set up a kick-off call with your assigned project manager. Your project manager will walk you through the steps to take you up to, and including, your go-live date. This includes scheduling any onsite training days you may require.

This varies depending on your agency’s completion of the initial setup files and your availability for onsite training if requested. The average time from subscription agreement signing to go-live is 70 days. Need to move faster? Get in touch with your representative and get started today.

No. We have an annual subscription agreement. You have the option to renew each year. We’re proud to say our retention rate has been greater than 97 percent for seven straight years.