ESO Expands Executive Team, Hires Omar Qassom as Vice President of Operations

Hospital executive brings industry experience across entire healthcare and public safety spectrum

February 4, 2019 – AUSTIN, TexasESO, the leading data and software company serving emergency medical services (EMS), fire departments and hospitals, today announced the hiring of Omar Qassom as Vice President of Operations.

“We’re excited to have Omar join us,” said Matt Walker, Chief Operating Officer for ESO. “We anticipate significant growth in 2019. Omar will help us scale successfully as we put key processes and procedures in place for effective cross-functional operations, as well as ensuring smooth integration of new technologies and strategic partnerships.”

Qassom brings nearly 25 years of hospital, healthcare and EMS experience to ESO. Most recently, he was the Chief Operations Officer for Nix Healthcare System, overseeing the emergency room, surgery and cath lab, as well as the overall inpatient and outpatient facility operations across multiple campuses. Prior to Nix Healthcare System, Qassom was the Director of Operations and Development for the Gulf Coast Division of HCA. He started his healthcare career as a communications manager with Montgomery County Hospital District and a senior dispatcher and EMT with Cypress Creek EMS.

“This is a great time to join ESO,” said Qassom. “The company is growing quickly to help make a difference in communities we serve, and I’m looking forward to helping ESO scale in a healthy, sustainable way to ensure we provide the best possible products, service and support to our customers and the industry.”

About ESO
ESO is dedicated to improving community health and safety through the power of data. Since its founding in 2004, the company continues to pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. ESO currently serves more than 14,000 customers throughout North America with a broad software portfolio, including the industry-leading ESO Electronic Health Record (EHR), the next generation ePCR; ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; ESO Fire and ESO FIREHOUSE Software for fire departments; and ambulance revenue recovery/billing software. ESO is headquartered in Austin, Texas. For more information, visit

Media Contact:
Andy Prince
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