ESO Takes Over Emergency Medical Services Performance Improvement Center (EMSPIC) from the University of North Carolina

Company stepping in to manage state data systems for North Carolina, South Carolina and West Virginia during transition period

AUSTIN, Texas, April 22, 2019ESO, the leading data and software company serving emergency medical services (EMS), fire departments and hospitals, today announced that it has stepped in and assumed responsibility for the North Carolina, South Carolina and West Virginia state EMS data systems previously managed by the EMS Performance Improvement Center (EMSPIC) at the University of North Carolina (UNC).

“We are honored to step in and manage the state repositories in the three states,” said Allen Johnson, Vice President and General Manager of ESO’s EMS Division. “We have a long history of providing quality software and data products to the industry, and we plan to leverage that expertise to ensure a seamless experience and uninterrupted operations for the state agencies during this transition period as UNC exits the EMSPIC business.”

ESO will work with state officials across all three states to collect and analyze EMS patient care reports from the nearly 900 EMS agencies across these states. The collection and analysis of data will help with injury prevention, performance improvement and better patient outcomes. EMS agencies in the three states will continue to report data through their respective electronic patient care reporting software platforms. ESO assumed responsibility for EMSPIC operations on April 4, 2019.

The EMSPIC was established in 1999. It developed and maintained the EMS Data System for the states of North Carolina, South Carolina, and West Virginia. The records in the System were the raw data for the EMS Performance Improvement Toolkits that EMS systems used to monitor their care delivery/performance and anonymously compare themselves with similar systems based on established metrics.

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About ESO
ESO is dedicated to improving community health and safety through the power of data. Since its founding in 2004, the company continues to pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. ESO currently serves more than 10,000 customers throughout North America with a broad software portfolio, including the industry-leading ESO Electronic Health Record (EHR), the next generation ePCR; ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; ESO Fire and ESO FIREHOUSE Software for fire departments; and ambulance revenue recovery/billing software. ESO is headquartered in Austin, Texas. For more information, visit

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