Fire

Meet the most demanding and evolving needs of your fire department with ESO Fire RMS, including Incidents, Personnel Management, Scheduling, Properties and Inspections, Activities, Permits, Asset Management, Checklists and Hydrants. …

Transcript: Hello, my name is Bill Gardner. I’m a retired fire chief with 35 years experience in public safety — both fire and EMS. One of the most important things…

   Transcript: Hello, my name is Bill Gardner. I’m a retired fire chief with 35 years experience in public safety, both fire and EMS. One of the most difficult…

Transcript: Hello, my name is Bill Gardner. I’m a retired fire chief with 35 years in public safety, both fire and EMS. The Fire Service of today has taken on…

Building community partnerships is a calculated and organized effort that takes time to cultivate. However, with a little know-how and data, reaching community leadership status is easier than you think.   In our…

Today’s fire departments are increasingly facing the blessing and the curse of large amounts of data. From incident reports and inspections to personnel information and electronic patient care records (ePCRs),…

If you can use a mouse, you can use ESO Analytics. ESO Analytics puts the power of data in your hands with more than 80 prebuilt reports, flexible editing, and…

Welcome to flexible, easy-to-use scheduling software designed for EMS and fire departments. ESO Scheduling makes shift scheduling a breeze with automated processes, in-depth reporting, timekeeping, payroll export, and improved communication….

As department’s needs change, compliance requirements evolve, and technologies mature, EMS leaders have a responsibility to ensure their patient record solution is up to snuff. Whether making the big leap…

Welcome the next generation of Fire RMS. ESO Fire RMS is the friendliest, easiest-to-use software on the market. Robust modules including Incidents, Scheduling, Asset Management, Personnel Management, Analytics, Properties, Inspections, Hydrants,…

Bridge the gap between permit, inspection, and property records. ESO Permits joins forces with ESO Properties and Inspections to help you track and issue permits with ease. Record fee revenue, enforce ordinance…

Take the guesswork out of managing your hydrants. ESO Hydrants tracks status and flow rates, allowing your team to improve situational awareness, provide data for ISO requirements, and keep your…

Stop using pen and paper to track time not spent on calls. ESO Activities helps you easily document and track operational tasks, community risk reduction activities, and more to improve…

Built on decades of service to the fire industry and a wide network of industry professionals and partners, ESO recently released the newest version of its fire-specific record management system…

Today’s fire industry continues to evolve to better incorporate a wide range of data available from both incident response and department operations. Going beyond the reactive mode of simply responding…

Gone are the days of recording patient feedback with paper and pencil, and spending hours compiling reports from different systems. Integrated software – designed to address the numerous inputs from…

Sharing patient information along the continuum of care not only improves patient care and operational efficiencies, but it also allows learning opportunities for all providers. Having access to a complete…

From tracking patient care to being aware of what your own team members are experiencing out in the field, clinical-quality data that is easily accessible not only improves your operations…

Larger departments face challenges ranging from training the newest individual, all the way up to managing change in leadership. A single, cloud-based work environment not only brings a new team…

A recent study of the global fire service is indicating that agencies across the world are experiencing a paradigm shift in not only how they are currently use data, but…

EMS agencies and first responders continue to fight COVID-19 on the frontlines in a health emergency unprecedented in recent history. And while health care professionals face the most immediate risks…

ESO Personnel Management (PM) is new and improved! That means:  No more Silverlight   New easy-to-use interface  Expiration alerting  Quick filtering and sorting  Organized training, credits, and coursework  PM is your…

The next generation of people management software has arrived. ESO Personnel Management gives you the power to capture and manage your employees’ health, employment, and training information all in one…

Data is everywhere on the fire field and information is constantly being recorded and shared. Whether it is new “smart” PPE that can monitor hazardous chemicals in the air, trucks…

Property pre-planning and inspections software allows fire departments to better serve their communities by streamlining the pre-planning and inspection process and improving situational awareness during an emergency through access to…

1. Arm  Yourself Wear PPE and SCBA during all firefighting activities, as well as overhaul and salvage. Fires are at their most toxic phase during overhaul when the flames are mostly…

ESO marked the start of 2020 with the release of a new set of industry predictions papers, leveraging its years of expertise along with an extensive collection of data submitted…

ESO’s mission to improve community health and safety through the power of data is the driving force for this feature. The addition of cancer exposure and decontamination fields to ESO Incidents allows for firefighters to track cancer exposures…

As an industry leader in fire, pre-hospital, and hospital industries, ESO encounters a wealth of data from its clients and partners. Each year, fire data is collected and analyzed to…

You most likely know what the most common types of calls your fire agency receives on a regular basis; much of it depends on your communities and their particular characteristics….

In September 2018, the powerful Hurricane Florence made landfall in the Carolinas, causing catastrophic damage by dumping more than 30” of rain, sustaining winds of up to 140 mph, and…

ESO Asset Management promotes better equipment preparedness for EMS agencies and fire departments through intuitive documentation and informative dashboards.

Kick your paper checklists to the curb. With ESO Checklists your agency can go digital, streamlining workflows and saving time.

For most Americans, a typical day at the office comes with the usual ups and downs, some stress, difficult clients, perhaps some inner-office politics. For first responders, on the other…

Critical incidents have a direct correlation to firefighters experiencing traumatic stress. ESO Fire’s Critical Incident fields give you the insight to help identify, intervene, and prevent symptoms and behaviors of PTSD from occurring.

An electronic patient care record (ePCR) is a digital document containing key patient information, assessments, treatments, narrative, and signatures. Before ePCRs arriving on scene, EMS agencies, ambulances, and fire departments…

For fire agencies everywhere, inspecting properties within a community is a key role that fulfills not only national, state, and local safety requirements but can actually help increase efficiencies within…

Firefighter wellness is multilayered and requires the support of your coworkers, administrators, and local community. Brett Ellis, Assistant Chief of Operations for Harris County ESD No. 48 Fire Department, will…

In firefighting, property inspection plays a key role served by fire departments in their communities, creating not only safer communities on a daily basis but also paving the way for…

Data in the fire industry has been a forefront topic in recent years, and for good reason. Tracking and analyzing data, statistics, and trends can be an extremely powerful tool…

Have you ever wondered exactly what people who approve fire grant applications are looking for when they make their decisions? If you’ve ever wished for an insider’s perspective on fire…

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

Get your quality improvement project up and running with QI Summer School! Hosted by Drs. Remle Crowe and Scott Bourn, QI Summer School breaks down the science of improvement over four, easy-to-follow sessions with practical instruction for application.

When it comes to improving the health and safety of our EMS professionals, patients, and communities, we all want to do better. If your EMS agency is like most, there’s…

As the saying goes – you don’t know what you don’t know! So, we spoke to an industry insider who revealed ten critical must-know tips to help you avoid potential…

If you work at a fire department you use software every day to document calls, perform checks, run reports and more. Software has become an integral part of the fire…

For today’s professional EMS and fire agencies, data analysis is a necessary component of daily operating procedures. Not only does it ensure that your agency remains in compliance and can…

Fire departments and EMS agencies can use data to identify trends, gaps, and opportunities that can enable efficiencies, improvements, and developments in public safety and patient care. However, many agencies,…

They’re heroic and brave and can handle any situation. They run towards danger while others are running away. They enter a fire and emerge with rescued people, animals, property. They…

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

February is American Heart Month and there is perhaps no better time to focus on a concerning statistic for American firefighters: cardiac fatalities are the leading cause of death among…

This winter Engine 18 from the Columbus Fire Division found a new home – the ESO Fire Division office in Des Moines, Iowa. It is highly important to the whole…

Although firefighters primarily think of people they protect and serve as members of their community, they are, in fact, also customers. And just like any business, it’s important for executives…

Understanding the Role of the 911 Dispatcher In more than 6,000 public safety answering points (PSAPs) around the nation, an unsung hero plays a key role. They help save lives…

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

Today’s firefighting agency has an invaluable tool in its mission to protect lives and properties: the thermal imaging camera (TIC). A TIC is a device that detects infrared energy, and…

Create preplans and document inspections with ease using ESO Properties & Inspections. Quickly reference CAMEO information, incident history, and occupant hierarchies. Add photos to your records and schedule the next…

Save your crews time with ESO Fire Incidents’ intuitive interface, integration with ESO Electronic Health Record, and automated NFIRS submissions. Then understand your data like never before with Analytics and…

You may hear the term “Big Data” thrown around quite a bit these days, in a wide range of applications, from high-tech industries to consumer applications like smart phones, fitness…

Community risk reduction and firefighter cancer prevention and treatment are two of the most critical conversations in the fire service. In both cases, more data is available to guide decisions…

You may often hear about “The Cloud” or SaaS solutions – short for “software as a service” – and wonder if and how this could benefit the business of first…

As technology and the tools used on the fire field become increasingly and progressively “smarter,” the data collected from incidents, operations, preplans and more is becoming richer and more informative.   To keep up with the newest standards…

What is Smart Firefighting?  According to the National Fire Protection Agency, in 2015, U.S. fire departments responded to an estimated 365,500 home structure fires that caused 2,560 deaths, 11,075 civilian injuries,…

Future Firefighting Tech: 4 New Technologies That Ensure Firefighter Safety Very few other occupations on Earth result in immediate death if a worker’s personal protective equipment (PPE) is breached. Similar…

Two former U.S. electrical engineering students have discovered a cutting-edge and unconventional way to fight fires: with sound. Specifically, bass frequencies between 30 and 60 Hz. While the concept of…

When fighting a fire or responding to an incident, every piece of information can be important in creating an effective response. From pre-planning data pulled from inspections, to knowledge of…

A fire department’s fire RMS is a key component of its administrative and technical infrastructure. It enables state reporting, creates historic records, and collects the data necessary for making decisions.  Select…

Does the thought of statistics make you a little queasy? You’re not alone: According to a recent study, only 0.06247% of firefighters and EMS personnel like statistics. (And yes, we…

ESO Fire Incidents is an intuitive, cloud-based NFIRS reporting software solution. Built to meet the needs and workflows of firefighters in the field, Fire Incidents helps departments save time, create…

When it comes to building out a property pre-planning program, it’s no surprise that you need to make a plan of attack for launching your program before you even start…

Collecting data is only one piece of the decision-making puzzle. In order to drive performance, improve response times, reduce community risk, and understand critical tasking, you need to learn how…

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

Iona-McGregor Fire District was ready to upgrade their fire department software with a fire RMS that would guide responders to input essential data and help improve data quality. Like many EMS agencies and…

It’s been said that the for a veteran firefighter, the officer’s hand light is the heaviest tool you’ll ever pick up, because it represents the weight of responsibility that you must now…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

Whether your fire agency has a dedicated fire inspector, or the task falls to a combination of staff and field personnel, inspection and pre-planning is an important and necessary part…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock, a Captain with the Fayetteville (NC) Fire/Emergency…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock and Frank Blackley challenge you to…

Earlier this year, we predicted trends that were going to have an impact on firefighters and fire departments around the country. One of them was about the use of data….

A strong preplan system for a fire department isn’t just a “nice to have”; it can effectively improve firefighter safety, reduce property loss, and save lives. But often it is…

Property preplanning and inspection software plays an essential role in fire departments of all sizes, but many departments’ current solutions leave a lot to be desired. These eight key features…

From one fire agency to the next, you can bet your next paycheck that each has their own way of conducting inspections. There’s also no doubt that inspectors are focused…

We are excited to announce that Dr. Brent Myers has joined ESO as our Chief Medical Officer.  He brings almost two decades of leadership experience as a medical practitioner, both…

Choosing the right ePCR or EMS electronic health record (EHR) for your service can be daunting. This free downloadable ePCR Buying Guide helps you master the process.

Outcome measures are an important part of EMS Compass, and NEMSIS version 3 has the capability to make these measures readily available to every agency, large and small. We talked to Jeffrey L. Jarvis, MD, MS, EMT-P, to see how some agencies are using outcome measures.

The Atascocita Volunteer Fire Department in Atascocita, Texas, collaborates closely with Kingwood Medical Center to share healthcare data to improve the quality of both prehospital and hospital care. Their efforts demonstrate how patients can benefit when members of the healthcare continuum partner to use technology and information to drive improvement efforts.