Fire

3 Things to Know About ISO Inspections for Fire Departments

posted on Nov 12, 2021 in Fire

If you’ve been in the fire industry for any substantial length of time, you’ve undoubtedly heard about Insurance Services Office (ISO) Inspections and their associated rankings. ISO’s Public Protection Classification…

5 Ways to Support Firefighter Wellbeing

posted on Oct 28, 2021 in Fire

The health and wellbeing of emergency responders is in the spotlight now more than ever. Major events like COVID-19, extreme weather, and wildfires are testing the resilience of first responders….

Top 5 Reasons to Attend Wave and ESO Training Academy

posted on Oct 26, 2021 in EMS

Register Here for Wave and ESO Training Academy Back in 2010, when the first ESO Wave conference took place, we never envisioned what it would it would become. From a…

How to Identify (and Win) Fire Department Grants

posted on Oct 12, 2021 in Fire

Fire departments, especially volunteer fire departments, are constantly faced with the challenge of keeping communities safe while staying within budget. Tightening budgets and limited resources require departments to be more…

Computer Automated & Aided Dispatch

posted on Sep 15, 2021 in EMS

In an increasingly connected world, technology is making response for prehospital care faster and more efficient than ever. Today’s computer-aided dispatch (CAD) technologies offer greater situational awareness, smarter use of…

Improving the Future of the Fire Service

posted on Aug 13, 2021 in Fire

These days, cars drive themselves, data is the new currency, and relationships are digital. As the world continuously changes, how can the fire service keep up? Better yet, how do…

On-Demand Learning Class Demo

posted on Jul 30, 2021 in EMS

Software Spotlight – ESO On-Demand Learning

posted on Jul 30, 2021 in EMS

It’s never been easier to manage and receive training on essential workplace technology than with ESO On-Demand Learning (ODL). Our online catalog includes interactive courses, recorded virtual training and access…

Introduction to ESO On-Demand Learning

posted on Jul 30, 2021 in EMS

Make it as easy as possible for your staff to master ESO’s extensive software suite, and your managers to oversee training, by giving them access to online ESO training. Not…

Introduction to ESO Inventory Software

posted on Jul 13, 2021 in EMS

In the prehospital setting, expired medication is a waste of resources and stock-outs can mean the difference between life and death for a patient. EMS agencies know that inventory management…

Buyer’s Guide: EMS Medical Supply Inventory Management

posted on Jul 13, 2021 in EMS

Selecting the ideal software to help your agency manage your EMS supply inventory can be tricky. Taking the time to review your needs and how each software product might fulfill…

How to Calculate EMS Supply Par Levels

posted on Jul 13, 2021 in EMS

The most effective way to maintain consistently optimal stock levels of EMS supplies is to use a par level range as your high (max stock) and low (reorder point) for…

7 Steps to Start Your Firefighting Career

posted on Jun 30, 2021 in Fire

A career in firefighting can be very rewarding, and it become a lifelong calling for those wanting to serve their communities. However, starting a fire career can be a challenging…

Wave 2021: Leadership Awareness & Predictive Fire Models

posted on Jun 28, 2021 in Fire

Using predictive models to identify buildings and residents most likely to experience a fire has come a long way in the last decade. In this session, we discussed how departments…

What Data Should You Look at Beyond NFPA Standards?

posted on Jun 23, 2021 in Fire

You’re likely not a stranger to NFPA 1710, but is that the only metric you should be using to measure your department’s performance? What are other helpful measurements that can…

ESO Fire Data API

posted on Jun 07, 2021 in Fire

ESO Fire Data API provides you with all your up-to-the-minute incident data the way you need it for automatic and optimized reporting. Plus, with the ability to integrate with third-party tools,…

Investing in Your Fire Department Volunteers

posted on May 20, 2021 in Fire

Today’s volunteers serve many roles in fire and EMS agencies, helping provide essential services in a challenging and stressful time for our country. Providing resources and support to your department’s…

How Fire Departments Get Grants for COVID-19 Cost Recovery

posted on Apr 29, 2021 in Fire

Due to COVID-19’s disruption of daily life, fire agencies have not only had to deal with the coronavirus pandemic, but also losing money. To help fire departments get grants, we’ll…

ESO and FireRescue1’s Virtual Roundtable

posted on Apr 14, 2021 in Fire

Despite the size, location, staff makeup, call volume and leadership style, fire departments need to understand the importance of collecting and reporting fire byproduct exposure and decontamination, possible mental health…

ESO Mission: Improving Community Health and Safety

posted on Apr 14, 2021 in EMS

When minutes count and situational awareness can mean life and death, data is one of your most valuable tools. See how ESO’s Cloud-based software tools leverage the power of data…

ESO Mission: Data to Improve Patient Outcomes

posted on Apr 14, 2021 in EMS

The ability to collect, share, and analyze current data can help first response agencies adapt and adjust in real-time. This can make a real difference in handling the most intense…

ESO Mission: Improve Patient Care and Provider Well Being

posted on Apr 14, 2021 in EMS

Real-world data is key in delivering the best care to your community and protecting your providers. For example, Snohomish County Department of Emergency Management was the first to transfer a…

2021 ESO Fire Service Index

posted on Mar 29, 2021 in Fire

Our ESO fire experts looked at more than 2 million records from January 1, 2020-December 31, 2020 to create the 2021 ESO Fire Service Index report. The purpose of this…

Top Software Tools for Volunteer Fire Departments

posted on Mar 20, 2021 in Fire

Volunteer firefighters are key to keeping communities in the United States safe; in fact, volunteers make up 67% of firefighters in the country. Volunteer firefighters are particularly vital for small,…

5 Can’t-Miss Items to Document in a Fire Preplan

posted on Mar 09, 2021 in Fire

You can’t beat situational awareness when responding to a fire incident, and a key way to increase your knowledge of the involved property is by utilizing a fire preplan. The…

Best Grant Resources for Fire Departments

posted on Feb 12, 2021 in Fire

With budget cuts becoming more common, fire departments are looking for ways to infuse new dollars into their operations to improve training, recruit new crewmembers, obtain new equipment, conduct CRR…

What to Look for in NFIRS Reporting Software

posted on Feb 02, 2021 in Fire

Since the 1970s, the National Fire Incident Reporting System (NFIRS) has been actively working towards its two main objectives: to 1) help state, local, tribal, and U.S. territory governments develop…

4 Ways to Increase Firefighter Retention

posted on Jan 14, 2021 in Fire

Among the many things that keep a fire chief up at night, retention of quality fire fighters most likely ranks at the top of the list. With an average turnover…

2021 Report on Fire Service Trends and Predictions 

posted on Jan 04, 2021 in Fire

Our ESO fire service experts looked at emerging trends and predictions fire departments should prepare for in the new year Two heads are better than one, they say. When it comes…

5 Features You Need in Fire Inspections Software

posted on Dec 31, 2020 in Fire

A large portion of a fire department’s service to its community is fire inspection. From new construction to regular checks on existing properties, fire professionals’ time making buildings safer pays…

5 Reasons NFIRS Data Matters to Your Fire Department

posted on Dec 23, 2020 in Fire

It’s a regular part of the business for fire departments these days: collecting and submitting data to the National Fire Incident Reporting System (NFIRS) regularly. And while NFIRS has its own top 3…

What is NFIRS?

posted on Dec 21, 2020 in Fire

Data is a powerful tool in painting an accurate picture of the U.S. fire industry for creating helpful and necessary legislation, planning budgets, and more. But just like any set…

Fire Asset Management Explained

posted on Dec 18, 2020 in Fire

Firefighting technology continues to evolve rapidly, with advancements in vehicles, apparatus, SCBA, and other gear making the work “smarter” and more efficient every year. This new technology undoubtedly creates a…

Testimonial: Why You Should Make the Switch to ESO

posted on Dec 15, 2020 in EMS

Put your data to work for you by utilizing a single software solution that optimizes operations from start to finish. Whether you are collecting data on incidents, managing your personnel,…

See What Complete EMS & Fire Software Can Deliver

posted on Dec 15, 2020 in EMS

Put your data to work for you by utilizing a single software solution that optimizes operations from start to finish. Whether you are collecting data on incidents, managing your personnel,…

Smarter Software, Better Insights with ESO

posted on Dec 15, 2020 in EMS

You may have used several record management systems over your career, so what makes ESO tools stand apart? Experienced health professionals agree that the reporting capabilities coupled with the configurable,…

4 Ways to Keep Your Fire Station Organized

posted on Dec 15, 2020 in Fire

A fire department is much more than the image of firefighters running to the fire truck and speeding off to a burning building. While that is, of course, the most…

Scheduling Tools Solve Unique Challenges in the Firehouse

posted on Dec 10, 2020 in Fire

A firefighter knows going into his or her career that shift work in the fire industry is anything but typical. Long and varied hours, time away from home, and emergency…

ET3 and Your ESO Software

posted on Nov 20, 2020 in EMS

ESO is honored to support partners nationwide in the upcoming Emergency Triage, Treat, and Transport (ET3) pilot program and looks forward to serving participating agencies on January 1, 2021. We…

Introduction to ESO Hydrants

posted on Nov 13, 2020 in Fire

Take the guesswork out of managing your hydrants. ESO Hydrants tracks status and flow rates allowing your team to improve situational awareness, provide data for ISO requirements, and keep your…

What is a Fire Preplan?

posted on Nov 11, 2020 in Fire

Firefighters are accustomed to making their best assessment of a structure when they arrive at a fire incident. They base their response tactics and expectations on generalized construction concepts, community…

Winter is Coming: COVID-19

posted on Oct 13, 2020 in EMS

The end of October represents an inflection point in the most prestigious COVID-19 models, with predictions ranging from a substantial surge in cases by January 1, 2021 to a marked…

Components of CRR: The 5 E’s of Community Risk Reduction

posted on Oct 12, 2020 in Fire

A fire department knows its community probably more intimately than almost any other organization out there. From going inside people’s homes on medical calls, to inspecting new construction, to driving…

From Patient Zero to Present Day

posted on Oct 12, 2020 in EMS

Imagine receiving the following phone call:  you’ve got the first novel coronavirus patient in the U.S. in your jurisdiction, and you need to coordinate transport to the hospital. What’s your first move?     In…

7 Scheduling Must-Haves for EMS & Fire Departments

posted on Sep 30, 2020 in EMS

One of the unique – and often challenging – elements of running an EMS agency or fire department is the complexity of scheduling requirements. Whether you’re deciding which staff members…

Shaping COVID-19 Response with EMS Data

posted on Sep 23, 2020 in EMS

As COVID-19 cases gained traction across the United States, agencies began planning their response. The Indiana Department of Homeland Security (IDHS) was able to leverage data from their existing data…

5 Mistakes to Avoid when Buying a New Fire RMS

posted on Sep 16, 2020 in Fire

For fire departments looking to improve efficiencies and get more use out of their own data, a digital fire records management system (RMS) can make getting insight into operations easier…

Spreadsheet vs. Software: What’s Best for Asset Management?

posted on Sep 10, 2020 in Fire

If you’ve spent any significant amount of time working in a fire department, you’re well-familiar with an important (but sometimes tedious) job of asset management. Hours spent meticulously doing checks…

How Analytics Help EMS Agencies Make Better Decisions

posted on Sep 10, 2020 in EMS

Whether your EMS agency is working to develop your next QI project or need a quick overview of all the agencies in your system, real-world data is key in making…

How to Share Your EMS & Fire Story with Data

posted on Sep 10, 2020 in EMS

Large-scale change and legislation are important in driving improvements in the fire and EMS industry. However, a key component of making change happen is in the ability of fire departments…

Improving EMS & Fire Department Employment Retention

posted on Sep 10, 2020 in EMS

Emergency response jobs are some of the most demanding in the world. Responders often risk their own personal safety and health on a daily basis, while working long shifts that…

How Software Helps Firefighters & EMS Work Smarter Together

posted on Sep 10, 2020 in EMS

Better communication between healthcare providers and first responders along the spectrum of care – both prehospital and hospital– can have real benefits for patients, communities, and agencies. Learn how ePCR,…

Dream Team: Who Should Help Select Your Next ePCR?

posted on Sep 04, 2020 in EMS

Purchasing a new electronic patient care record (ePCR) tool can be an investment for your agency on many levels. Besides the initial cost of purchase and training, you’ll use this…

Introduction to ESO Activities

posted on Sep 04, 2020 in EMS

Simplify your day to day tasks with the help of ESO Activities. You already provide exemplary clinical care for your community, and now you can highlight your non-response activities to…

Software Spotlight – EMS1 & FireRescue1 Academy

posted on Sep 03, 2020 in EMS

EMS1 and FireRescue1 Academy provide the resources you need to stay on top of continuing education requirements. You’ll find more than 900 full-length training courses on topics that span from airway…

Feature Highlight – ESO Scheduling and COVID-19

posted on Aug 28, 2020 in EMS

ESO Scheduling keeps you and your crew connected during COVID-19. Review new features designed to help you manage schedules with ease and adapt to changing policies related to coronavirus and health….

5 Tips for Planning Your Fire Department’s Budget

posted on Aug 28, 2020 in Fire

Fire departments across the country are feeling the squeeze of tighter budgets and making do with less. Sometimes pitching your budgetary needs can feel like going into battle, but it…

Software Spotlight – ESO Properties & Inspections

posted on Aug 28, 2020 in Fire

Whether you have a small engine company or run complex inspections, ESO Properties & Inspections will help you keep track of the data you need to prepare for emergency responses. It gives you…

Software Spotlight – ESO EHR for Fire

posted on Aug 27, 2020 in Fire

Say goodbye to your old ePCR and hello to ESO Electronic Health Record (EHR), the world’s easiest EMS clinical documentation software. It was created by medics for medics and works intuitively with your workflow. Never fill out multiple reports for the same…

Software Spotlight – ESO Scheduling for Fire

posted on Aug 25, 2020 in Fire

We understand the many nuances of fire department scheduling and the importance of getting it right. Our web-based scheduling tool automatically generates and populates schedules, easily manages sick calls, fills open shifts, handles time off, swaps, and…

What is the Cost of a Fire RMS?

posted on Aug 24, 2020 in Fire

More and more fire departments are today moving towards using automated, fire-specific record management systems (RMS) to maintain operations data for their stations. From employee HR records and scheduling to…

Amplify Your CRR Efforts in 3 Steps

posted on Aug 21, 2020 in Fire

An effective community risk reduction (CRR) program can be a powerful tool for a fire department looking to improve the overall safety of its community. Whether you are installing fire…

Feature Highlight: COVID-19 Features in ESO Fire Incidents

posted on Aug 20, 2020 in Fire

ESO Fire Incidents is ready to help your department lead the fight against COVID-19 with features designed to track exposures, analyze COVID-19 specific data, and understand your personal protective equipment (PPE) usage. Read “Feature…

Software Spotlight – ESO Analytics for Fire

posted on Aug 13, 2020 in Fire

Fire departments are increasingly being asked to share data that offers greater insight into what they do on a daily basis, as well as the value they bring to their community….

6 Key Data Points Fire Departments Should Track

posted on Aug 10, 2020 in Fire

Tracking and analyzing data is an important part of understanding your fire department’s performance and your community’s needs. It’s difficult to show how your agency helps the community or find ways to…

Starting a Community Outreach Program in Fire & EMS

posted on Aug 04, 2020 in EMS

Every year, EMS and fire departments host a variety of outreach efforts, also known as community risk reduction (CRR) programs, to improve their communities’ health and safety proactively. From school…

ePCR Evaluation Worksheet

posted on Aug 03, 2020 in EMS

Take the guesswork out of choosing your next ePCR by outlining and weighing the capabilities and features most important to you.    This evaluation worksheet presents a universal framework built just for that reason. The worksheet organizes ePCR features by…

Unlock Your Fire Data Story

posted on Jul 29, 2020 in Fire

Fire departments are increasingly being asked to share data that offers greater insight into what they do on a daily basis, as well as the value they bring to their…

Fire RMS Features You Need

posted on Jul 28, 2020 in Fire

Featuring NFIRS-compliant incidents reporting, CRR activity documentation, permitting, inspections, asset management, analytics, and so much more, ESO Fire RMS is the software your department deserves. See how you can increase…

Introduction to ESO Fire RMS

posted on Jul 23, 2020 in Fire

Meet the most demanding and evolving needs of your fire department with ESO Fire RMS, including Incidents, Personnel Management, Scheduling, Properties and Inspections, Activities, Permits, Asset Management, Checklists and Hydrants. …

5 Features You Need in a Fire RMS

posted on Jul 23, 2020 in Fire

Transcript: Hello, my name is Bill Gardner. I’m a retired fire chief with 35 years experience in public safety — both fire and EMS. One of the most important things…

Why You Need Cloud-based Software

posted on Jul 23, 2020 in Fire

   Transcript: Hello, my name is Bill Gardner. I’m a retired fire chief with 35 years experience in public safety, both fire and EMS. One of the most difficult…

Why You Need an ePCR Integration

posted on Jul 23, 2020 in Fire

Transcript: Hello, my name is Bill Gardner. I’m a retired fire chief with 35 years in public safety, both fire and EMS. The Fire Service of today has taken on…

Six Ways Fire & EMS Can Build Strong Community Partnerships

posted on Jul 15, 2020 in EMS

Building community partnerships is a calculated and organized effort that takes time to cultivate. However, with a little know-how and data, reaching community leadership status is easier than you think.   In our…

Fire RMS Basics: Software That Benefits Fire Departments

posted on Jul 07, 2020 in Fire

Today’s fire departments are increasingly facing the blessing and the curse of large amounts of data. From incident reports and inspections to personnel information and electronic patient care records (ePCRs),…

Introduction to ESO Asset Management

posted on Jun 23, 2020 in EMS

Track your assets from procurement to retirement with ESO Asset Management. You’ll find it easy to locate items, request and record repairs, and keep detailed documentation on all of the…

Introduction to ESO Analytics

posted on Jun 19, 2020 in EMS

If you can use a mouse, you can use ESO Analytics. ESO Analytics puts the power of data in your hands with more than 80 prebuilt reports, flexible editing, and…

Introduction to ESO Scheduling

posted on Jun 19, 2020 in EMS

Welcome to flexible, easy-to-use scheduling software designed for EMS and fire departments. ESO Scheduling makes shift scheduling a breeze with automated processes, in-depth reporting, timekeeping, payroll export, and improved communication….

Webinar: How to Select Your New ePCR

posted on Jun 18, 2020 in EMS

As department’s needs change, compliance requirements evolve, and technologies mature, EMS leaders have a responsibility to ensure their patient record solution is up to snuff. Whether making the big leap…

Introduction to ESO Checklists

posted on Jun 18, 2020 in EMS

It’s time to modernize your station checks. ESO Checklists gives you the power to automate daily station tasks, equipment checks, and more with a friendly-to-use interface.   To learn how…

Software Spotlight: ESO Fire RMS

posted on Jun 08, 2020 in Fire

Welcome the next generation of Fire RMS. ESO Fire RMS is the friendliest, easiest-to-use software on the market. Robust modules including Incidents, Scheduling, Asset Management, Personnel Management, Analytics, Properties, Inspections, Hydrants,…

Software Spotlight: ESO Permits

posted on Jun 08, 2020 in Fire

Bridge the gap between permit, inspection, and property records. ESO Permits joins forces with ESO Properties and Inspections to help you track and issue permits with ease. Record fee revenue, enforce ordinance…

Software Spotlight: ESO Hydrants

posted on Jun 05, 2020 in Fire

Take the guesswork out of managing your hydrants. ESO Hydrants tracks status and flow rates, allowing your team to improve situational awareness, provide data for ISO requirements, and keep your…

Software Spotlight: ESO Activities for Fire

posted on Jun 05, 2020 in Fire

Stop using pen and paper to track time not spent on calls. ESO Activities helps you easily document and track operational tasks, community risk reduction activities, and more to improve…

Fire Incidents Product Tour

posted on Jun 04, 2020 in Fire

ESO Releases Next-Gen Version of ESO Fire Software Suite

posted on Jun 03, 2020 in Fire

Built on decades of service to the fire industry and a wide network of industry professionals and partners, ESO recently released the newest version of its fire-specific record management system…

4 Types of Data Every Fire Department Should Be Collecting

posted on Jun 02, 2020 in Fire

Today’s fire industry continues to evolve to better incorporate a wide range of data available from both incident response and department operations. Going beyond the reactive mode of simply responding…

Better Care & Easier Reporting with EMS & Fire Software

posted on May 27, 2020 in EMS

Gone are the days of recording patient feedback with paper and pencil, and spending hours compiling reports from different systems. Integrated software – designed to address the numerous inputs from…

Improving Patient Outcomes with Hospital/EMS Collaboration

posted on May 26, 2020 in EMS

Sharing patient information along the continuum of care not only improves patient care and operational efficiencies, but it also allows learning opportunities for all providers. Having access to a complete…

The Value of an Integrated Fire RMS

posted on May 26, 2020 in Fire

From tracking patient care to being aware of what your own team members are experiencing out in the field, clinical-quality data that is easily accessible not only improves your operations…

Improving Large Scale Fire Operations with a Full Fire RMS

posted on May 26, 2020 in Fire

Larger departments face challenges ranging from training the newest individual, all the way up to managing change in leadership. A single, cloud-based work environment not only brings a new team…

What Firefighters Want from Technology

posted on May 20, 2020 in Fire

A recent study of the global fire service is indicating that agencies across the world are experiencing a paradigm shift in not only how they are currently use data, but…

Personnel Management Product Tour

posted on May 20, 2020 in EMS

Fire Data: Making the Connection from Output to Outcome

posted on May 15, 2020 in Fire

Datapoints and metrics continue to play an important role in the day-to-day function of fire agencies. Outputs are Useful and Important With numerous reporting requirements at national and state levels,…

Scheduling Product Tour

posted on May 11, 2020 in EMS

Two New Grants Help Fire Agencies Amid the COVID-19 Battle

posted on Apr 23, 2020 in Fire

EMS agencies and first responders continue to fight COVID-19 on the frontlines in a health emergency unprecedented in recent history. And while health care professionals face the most immediate risks…

Personnel Management On-Demand Demo Webinar

posted on Apr 15, 2020 in EMS

ESO Personnel Management (PM) is new and improved! That means:  No more Silverlight   New easy-to-use interface  Expiration alerting  Quick filtering and sorting  Organized training, credits, and coursework  PM is your…

Software Spotlight: ESO Personnel Management (PM)

posted on Apr 15, 2020 in Fire

The next generation of people management software has arrived. ESO Personnel Management gives you the power to capture and manage your employees’ health, employment, and training information all in one…

Preplan Today, Protect Tomorrow

posted on Apr 07, 2020 in Fire

Data is everywhere on the fire field and information is constantly being recorded and shared. Whether it is new “smart” PPE that can monitor hazardous chemicals in the air, trucks…

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