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2021 ESO Fire Service Index

Helping Fire Leaders Ignite Quality Improvement Conversations

Our ESO fire experts looked at more than 2 million records from January 1, 2020-December 31, 2020 to create the 2021 ESO Fire Service Index report. The purpose of this Index is to give fire departments a benchmark or point of reference that is national in scope.

Key metrics include:

    • Percent of EMS calls vs. Fire calls
    • Most common incident types
    • First apparatus turnout time, travel time, and response time
    • Most common property types for fire responses
    • Documentation of total property loss and value
    • Percent of calls with COVID-19 as a factor

Fire Index infographic 2021

Download today and see how you compare. Access the Index here or, to have it delivered to your inbox, complete the form.

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