EMS

Improving EMS & Fire Department Employment Retention

posted on Sep 10, 2020 in EMS

Emergency response jobs are some of the most demanding in the world. Responders often risk their own personal safety and health on a daily basis, while working long shifts that…

How Software Helps Firefighters & EMS Work Smarter Together

posted on Sep 10, 2020 in EMS

Better communication between healthcare providers and first responders along the spectrum of care – both prehospital and hospital– can have real benefits for patients, communities, and agencies. Learn how ePCR,…

Dream Team: Who Should Help Select Your Next ePCR?

posted on Sep 04, 2020 in EMS

Purchasing a new electronic patient care record (ePCR) tool can be an investment for your agency on many levels. Besides the initial cost of purchase and training, you’ll use this…

Introduction to ESO Activities

posted on Sep 04, 2020 in EMS

Simplify your day to day tasks with the help of ESO Activities. You already provide exemplary clinical care for your community, and now you can highlight your non-response activities to…

Software Spotlight – EMS1 & FireRescue1 Academy

posted on Sep 03, 2020 in EMS

EMS1 and FireRescue1 Academy provide the resources you need to stay on top of continuing education requirements. You’ll find more than 900 full-length training courses on topics that span from airway…

5 Signs You Need a New ePCR

posted on Sep 01, 2020 in EMS

Since the migration to electronic patient care records (ePCRs) in the late 2010s, software has become an increasingly important part of the daily experience for a medic. We all use…

Creating Quality Improvement in Your EMS Agency

posted on Aug 31, 2020 in EMS

Having access to high-quality data is imperative to creating effective quality improvement projects. See how ESO tools simplify your data gathering and allow you to focus on the changes you…

Feature Highlight – ESO Scheduling and COVID-19

posted on Aug 28, 2020 in EMS

ESO Scheduling keeps you and your crew connected during COVID-19. Review new features designed to help you manage schedules with ease and adapt to changing policies related to coronavirus and health….

How EMS Employee Scheduling Software Saves You Time

posted on Aug 19, 2020 in EMS

Time is a precious commodity in the world of first response and prehosptial care. Whether it’s more time to rest after a long shift or get more work done on…

Feature Highlight: ESO EHR COVID-19

posted on Aug 18, 2020 in EMS

Take charge of COVID-19 documentation with ESO Electronic Health Record (EHR). Review new features designed to keep your crews safe while monitoring the impact of COVID-19 in your community, all…

COVID-19 Agency Checklist

posted on Aug 18, 2020 in EMS

Based on data outlined in our 2020 ESO EMS Index: COVID-19 Special Edition, there are several key metrics associated with COVID-19 that EMS organizations should understand and monitor.   That’s why…

Software Spotlight – ESO HDE for EMS

posted on Aug 13, 2020 in EMS

ESO Health Data Exchange (HDE) provides true bidirectional data sharing. The EMS record flows directly into the hospital EHR/EMR, and hospital clinical outcome information is available to EMS in real-time….

ESO Electronic Health Record On-Demand Demo Webinar

posted on Aug 11, 2020 in EMS

To discover how ESO Electronic Health Record (EHR) helps EMS crews produce quality clinical documentation, request to view the webinar, Fast and Easy EMS Clinical Documentation with ESO Electronic Health Record…

Improve Patient Care with Hospital EMS Data Exchange

posted on Aug 10, 2020 in EMS

Two-way data exchange between EMS and hospitals provides benefits to both parties.

Managing Work-Related Stress and Burnout Amidst COVID-19

posted on Aug 10, 2020 in EMS

Burnout and work-related stress have negative consequences for the EMS professional and their workplace organizations. Addressing the root causes and improving the health and safety of the workforce requires a…

Breaking Down the Imaginary HIPAA Barrier 

posted on Aug 10, 2020 in EMS

A question often asked by hospital administrators is: “Can we legally share data with our EMS partners?”. There’s a good reason that question is asked – medical privacy laws can be complex to interpret, and guidelines are updated with such frequency that it can…

Software Spotlight – ESO Analytics for EMS

posted on Aug 07, 2020 in EMS

ESO Analytics allows you to understand performance like never before. With more than 80 prebuilt reports and easy-to-read data visualization, you’ll find all you need to meet clinical and operational metrics….

Targeting EMS Burnout in the Workplace

posted on Aug 07, 2020 in EMS

EMS professionals routinely face extreme physical and mental demands on the job. Over time, when these intense job demands outweigh job resources, burnout can occur. While there are many pathways to lessen stress…

3 Time-Saving Tricks in ESO EHR

posted on Aug 05, 2020 in EMS

Creating digital patient care reports – or electronic patient care records (ePCRs) – in the prehospital setting is an important part of documenting treatments, collecting the right data needed to…

Starting a Community Outreach Program in Fire & EMS

posted on Aug 04, 2020 in EMS

Every year, EMS and fire departments host a variety of outreach efforts, also known as community risk reduction (CRR) programs, to improve their communities’ health and safety proactively. From school…

Feature Highlight: ESO EMS Critical Incident Fields

posted on Aug 03, 2020 in EMS

Critical incidents have a direct correlation to first responders experiencing traumatic stress. ESO Electronic Health Record (EHR) Critical Incident fields give you the insight to help identify, intervene, and prevent symptoms and behaviors of PTSD from occurring….

ePCR Evaluation Worksheet

posted on Aug 03, 2020 in EMS

Take the guesswork out of choosing your next ePCR by outlining and weighing the capabilities and features most important to you.    This evaluation worksheet presents a universal framework built just for that reason. The worksheet organizes ePCR features by…

4 Specialty Patient Forms You Need in Your ePCR

posted on Jul 27, 2020 in EMS

If your EMS agency is using an electronic patient care record (ePCR) tool, you don’t want to miss out on the benefits you can gain from specialized forms. Today’s top…

Six Ways Fire & EMS Can Build Strong Community Partnerships

posted on Jul 15, 2020 in EMS

Building community partnerships is a calculated and organized effort that takes time to cultivate. However, with a little know-how and data, reaching community leadership status is easier than you think.   In our…

3 Must-Have ePCR Integrations

posted on Jul 14, 2020 in EMS

Digital patient records – also known as electronic patient care records or ePCRs – offer countless benefits in prehospital care. From built-in analytics, easier-to-complete forms, and less paperwork post-call, ePCR…

Introduction to ESO Analytics

posted on Jun 19, 2020 in EMS

If you can use a mouse, you can use ESO Analytics. ESO Analytics puts the power of data in your hands with more than 80 prebuilt reports, flexible editing, and…

Introduction to ESO Scheduling

posted on Jun 19, 2020 in EMS

Welcome to flexible, easy-to-use scheduling software designed for EMS and fire departments. ESO Scheduling makes shift scheduling a breeze with automated processes, in-depth reporting, timekeeping, payroll export, and improved communication….

Webinar: How to Select Your New ePCR

posted on Jun 18, 2020 in EMS

As department’s needs change, compliance requirements evolve, and technologies mature, EMS leaders have a responsibility to ensure their patient record solution is up to snuff. Whether making the big leap…

Software Spotlight: ESO Activities for EMS

posted on May 29, 2020 in EMS

ESO Activities helps you tell the story of how your agency spends its time on community events and operational tasks. From documenting fundraising to school visits and everything in between,…

Better Care & Easier Reporting with EMS & Fire Software

posted on May 27, 2020 in EMS

Gone are the days of recording patient feedback with paper and pencil, and spending hours compiling reports from different systems. Integrated software – designed to address the numerous inputs from…

Better Patient Care with ESO Alerting & HDE

posted on May 26, 2020 in EMS

Reduce barriers of communication between prehospital and hospital care with tools that deliver valuable patient data in real time, from the scene. Seamless and bidirectional sharing of patient information not…

Improving Patient Outcomes with Hospital/EMS Collaboration

posted on May 26, 2020 in EMS

Sharing patient information along the continuum of care not only improves patient care and operational efficiencies, but it also allows learning opportunities for all providers. Having access to a complete…

Personnel Management On-Demand Demo Webinar

posted on Apr 15, 2020 in EMS

ESO Personnel Management (PM) is new and improved! That means:  No more Silverlight   New easy-to-use interface  Expiration alerting  Quick filtering and sorting  Organized training, credits, and coursework  PM is your…

3 “Must Have” Scheduling Features for EMS Agencies

posted on Apr 06, 2020 in EMS

When you’re looking for new EMS scheduling software it be a challenge to know just what to look for to help your agency stay on top of schedules, maximize time efficiencies and…

7 Benefits of Implementing an Online Time Clock

posted on Apr 06, 2020 in EMS

Curious as to how you can improve accountability and gain better insight into your employee scheduling data? Take a look at adding a biometric (fingerprint ID) time clock into your time and attendance…

The Benefits of Reporting in EMS Scheduling Software 

posted on Apr 06, 2020 in EMS

EMS is fast-paced with a multitude of moving parts. Keeping up with the schedules within your station using manual processes can be exhausting and extremely time-consuming. Without reliable EMS reporting…

ESO Scheduling On-Demand Webinar

posted on Mar 26, 2020 in EMS

ESO scheduling eliminates manual reporting processes attributed to employee scheduling by offering dynamic and static style reporting features. Download the on-demand webinar, “Reporting Functionalities and More,” to get a closer look at…

When Guesses Have Dire Consequences

posted on Mar 05, 2020 in EMS

Written in partnership with EMS1 In EMS the challenge isn’t lack of data. It’s quite the opposite. Think about the thousands of ePCR reports EMTs and paramedics file in the back of…

ESO Announces Three New Industry Prediction Papers for 2020

posted on Feb 18, 2020 in EMS

ESO marked the start of 2020 with the release of a new set of industry predictions papers, leveraging its years of expertise along with an extensive collection of data submitted…

Why Hospitals Should Care About Improving EMS Relationships

posted on Feb 05, 2020 in EMS

When a patient picks up the phone to call 911, the clock starts ticking. As the ambulance arrives and the EMS team goes to work, healthcare begins and does not…

ESO Scheduling Webinar On-Demand

posted on Nov 18, 2019 in EMS

ESO Scheduling makes scheduling processes easy and intuitive. Take a closer look at the benefits of ESO Scheduling by watching our “ESO Scheduling Demo Webinar” on-demand. You’ll learn how our…

End-Tidal CO2 – It Ain’t Just for Tube Confirmation Anymore

posted on Nov 13, 2019 in EMS

According to the 2019 ESO EMS Index, at least one End-tidal CO2 (EtCO2) value was obtained and documented after initiating advanced airway placement in 96% of cases.  This high compliance rate…

Improve Clinical Documentation with ESO EHR

posted on Nov 04, 2019 in EMS

 ESO Electronic Health Record (EHR) helps EMS crews improve clinical documentation. Take a closer look into the benefits of ESO EHR by watching our “EHR Demo Webinar” recording. You’ll learn how the…

Feature Highlight: ESO EHR Sepsis Screening Form

posted on Sep 26, 2019 in EMS

ESO Electronic Health Record (EHR) offers Sepsis Screening Forms to aid EMS practitioners in the early identification of sepsis.

‘DOCUMENT’ to Improve Run Reports for Your EMS Agency

posted on Sep 25, 2019 in EMS

Accurate documentation for EMS agencies is key to success both in the field, and in the office. Not only does it improve patient outcomes, it also provides accurate claims processing,…

Controversies in Spinal Motion Restriction

posted on Sep 25, 2019 in EMS

Every so often, a concept that has been passed down for generations of first responders is questioned, and surprising new data potentially changes one of the most basic, accepted treatment…

9 Important Lessons Learned from Hurricane Florence

posted on Sep 25, 2019 in EMS

In September 2018, the powerful Hurricane Florence made landfall in the Carolinas, causing catastrophic damage by dumping more than 30” of rain, sustaining winds of up to 140 mph, and…

EMS More Commonly Face Physical, Verbal Assault on the Job

posted on Sep 25, 2019 in EMS

Is it becoming more dangerous to work in the EMS industry? Recent studies, both international and domestic, are suggesting that EMS personnel are increasingly experiencing workplace abuse, both physical and…

Women and Minority Groups Remain Underrepresented in EMS

posted on Sep 23, 2019 in EMS

Talk of “workplace diversity” is nothing new across many industries. But when it comes to healthcare and emergency medicine, creating a workforce that reflects the communities being served can help…

Identifying Sepsis in the Prehospital Setting

posted on Sep 17, 2019 in EMS

Identifying Sepsis in the Prehospital Setting

EMS: Prep for New DEA Controlled Substance Regulations

posted on Sep 17, 2019 in EMS

After decades of blurred lines and state-driven interpretation of the Controlled Substance Act, the United States Drug Enforcement Administration (DEA) is refining and clarifying its requirements specific to EMS agencies…

Know the Signs of Sepsis Quiz

posted on Sep 12, 2019 in EMS

Test your knowledge of sepsis with our quick 11-question quiz.

Overdose in 2019: Trends and Treatment

posted on Sep 04, 2019 in EMS

To aid EMS agencies and first responders in serving their communities, watch Drs. Brent Myers and Remle Crowe as they present analysis of more than 30,000 EMS overdose records created in the past 18 months. 

Software Spotlight: ESO Asset Management

posted on Sep 03, 2019 in EMS

ESO Asset Management promotes better equipment preparedness for EMS agencies and fire departments through intuitive documentation and informative dashboards.

Software Spotlight: ESO Checklists

posted on Sep 03, 2019 in EMS

Kick your paper checklists to the curb. With ESO Checklists your agency can go digital, streamlining workflows and saving time.

Guilford County EMS Case Study

posted on Aug 23, 2019 in EMS

Guilford County EMS is the sole paramedic level provider of pre-hospital services to Guilford County in North Carolina. With more than 160 staffed and 50 part-time personnel, they needed to improve their agency’s reporting processes and outcomes. After receiving the task of understanding how to better use the data Guilford County collected, David Moran, Management Consultant, knew only an advanced ePCR solution like ESO Electronic Patient Record (EHR) paired with ESO Analytics would suffice.

Why First Responders Face Increased Risk for PTSD, Suicide

posted on Aug 23, 2019 in EMS

For most Americans, a typical day at the office comes with the usual ups and downs, some stress, difficult clients, perhaps some inner-office politics. For first responders, on the other…

Industry Insight: EMS Rates of Complete Stroke Assessments

posted on Aug 23, 2019 in EMS

At the end of 2018, ESO released its second annual EMS Index, an in-depth report covering key data points and trends in the EMS industry, based on more than 7.58…

3 Best Practices for EMS Documenting Opioid Cases

posted on Aug 19, 2019 in EMS

In 2016, the U.S. Department of Health and Human Services released concerning statistics about the use and abuse of opioids in the U.S., sparking a nationwide response to the duly…

Software Spotlight: ESO Quality Management

posted on Aug 16, 2019 in EMS

ESO Quality Management offers clinical and billing reviewers the tools needed to share feedback, perform quality checks, and improve education among staff. Discover the benefits of this built-in module within…

Software Spotlight: ESO Scheduling

posted on Aug 16, 2019 in EMS

ESO Scheduling is a robust and reliable scheduling solution built for EMS agencies and fire departments of all sizes. Scheduling reaches beyond shift management and well into employee management. Seamlessly manage intricate…

4 Reasons Why Your EMS Data is Important to NEMSIS

posted on Aug 07, 2019 in EMS

If you are a part of an EMS agency in any U.S. state – or the majority of U.S. territories – you undoubtedly are aware of the efforts of the…

ESO EHR: The Modern ePCR for EMS

posted on Jul 31, 2019 in EMS

An electronic patient care record (ePCR) is a digital document containing key patient information, assessments, treatments, narrative, and signatures. Before ePCRs arriving on scene, EMS agencies, ambulances, and fire departments…

6 Key Data Points Every Fire Department Should Analyze

posted on Jul 11, 2019 in EMS

Data in the fire industry has been a forefront topic in recent years, and for good reason. Tracking and analyzing data, statistics, and trends can be an extremely powerful tool…

More Power with Integrated ePCR & Fire Software

posted on Jul 02, 2019 in EMS

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

Intro to ESO Scheduling Recording

posted on Jun 24, 2019 in EMS

ESO Scheduling goes way beyond filling open shifts. Take a deeper dive into automated scheduling and all that it offers by watching our “Intro to ESO Scheduling” webinar recording. You’ll…

ESO Analytics for QI

posted on Jun 06, 2019 in EMS

Getting S.M.A.R.T. About Your Aim A common and effective tool for generating an aim statement is the S.M.A.R.T. criteria, a simple acronym that helps ensure

ET3: What You Need to Know

posted on May 28, 2019 in EMS

Ambulance service providers across the U.S. will soon have the chance to partner with the Centers for Medicare and Medicaid Services (CMS) in an experimental 5-year payment model aimed at…

6 Unexpected Benefits of Continuing Education for EMS

posted on May 20, 2019 in EMS

As the nation celebrates National EMS Week, EMS agencies and citizens alike across the U.S. are recognizing the important work emergency health professionals accomplish in their communities. An important element…

EMS Quality Improvement Summer School

posted on May 07, 2019 in EMS

Get your quality improvement project up and running with QI Summer School! Hosted by Drs. Remle Crowe and Scott Bourn, QI Summer School breaks down the science of improvement over four, easy-to-follow sessions with practical instruction for application.

Intro to EMS1 & FireRescue1 Academy

posted on May 07, 2019 in EMS

ESO is partnering with EMS1 Academy and FireRescue1 Academy to offer accredited, online continuing education to our customers. Watch this on-demand webinar to learn how your organization can benefit from…

Leveraging Stroke Scales to Improve Patient Care

posted on May 03, 2019 in EMS

Stroke is the leading cause of morbidity and mortality in the United States, meaning there is an increased need for EMS to recognize the signs of a stroke in prehospital settings…

Guide to EMS Quality Improvement

posted on Apr 29, 2019 in EMS

An EMS quality improvement initiative can begin with as little as a single performance measure…if only you had a guide on how to do it! “Start with One,” written by…

Selecting Your Next QI Project: Let the Data Be Your Guide

posted on Apr 25, 2019 in EMS

When it comes to improving the health and safety of our EMS professionals, patients, and communities, we all want to do better. If your EMS agency is like most, there’s…

How One Fire Agency Made the Switch to More Useful Data

posted on Apr 08, 2019 in EMS

For today’s professional EMS and fire agencies, data analysis is a necessary component of daily operating procedures. Not only does it ensure that your agency remains in compliance and can…

Screening Tool Optimizes EMS Mental Health Transports

posted on Apr 05, 2019 in EMS

There are more than 7.4 million mental health–related emergency department (ED) visits in the U.S. every year, and of these, approximately 30 percent arrive by ambulance. Unfortunately, due to a…

Software Spotlight: ESO EHR

posted on Mar 27, 2019 in EMS

ESO Electronic Health Record (EHR) is the next generation of ePCR. With reference guides, built-in Analytics, and automated data submission, ESO EHR is so advanced it actually gives you back…

5 Ways Geolocation Helps Fire and EMS

posted on Mar 25, 2019 in EMS

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

Take Aim to Create Meaningful Process Improvement

posted on Mar 11, 2019 in EMS

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

Metro West Fire Protection District Case Study

posted on Jan 23, 2019 in EMS

Metro West, a five-station fire department with EMS services, sought to turn call data into improved training and better patient care. To do that, they needed quality data that could…

Understanding the Role of the 911 Dispatcher

posted on Jan 21, 2019 in EMS

Understanding the Role of the 911 Dispatcher In more than 6,000 public safety answering points (PSAPs) around the nation, an unsung hero plays a key role. They help save lives…

Improve EMS Metrics: 3 Crucial Steps

posted on Jan 11, 2019 in EMS

Performance metrics are becoming increasingly important in the health care industry, and EMS agencies are beginning to feel the effect. “Value-based health care” is on the rise and the percentage…

Top 10 PCR Mistakes and How EMS Can Avoid Them

posted on Dec 17, 2018 in EMS

On an especially busy shift or during long hours, it may be tempting to rush through the electronic patient care record (ePCR), or feel compelled to move on quickly to…

Better Alerting from EMS to Hospitals

posted on Nov 27, 2018 in EMS

We all played telephone as kids. Where you tell your neighbor one thing, and the last person who hears it, hears something totally different. Or, less amusing and more common,…

Closing the Feedback Loop from Hospital to EMS

posted on Nov 13, 2018 in EMS

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

Preventing Mistakes for Better Patient Safety

posted on Nov 07, 2018 in EMS

From a young age, we’re told that nobody is perfect and it’s OK to make mistakes. Yet in health and safety, owning mistakes can have serious legal ramifications for you…

Five Actionable EMS Metrics | On-Demand Webinar

posted on Oct 24, 2018 in EMS

Learn how you can use the five metrics reported in the ESO EMS Index and EMS Index: Mid-Year Update to better understand your EMS agency and drive performance improvement. David…

6 Key Reports for EMS Leaders

posted on Oct 23, 2018 in EMS

All EMS agencies collect incident and patient data – to stay compliant, ensure protocols are followed, and to report into state and federal agencies. However, collecting data is only the…

Better Communication EMS-ED for Better Patient Care

posted on Oct 22, 2018 in EMS

Emergency departments are complex institutions with multiple working parts. Everyone within the department has a unique and vital role to play in ensuring patients receive appropriate care. One of the…

See Electronic Health Record in Action

posted on Oct 04, 2018 in EMS

ESO Electronic Health Record (EHR), the next generation of ePCR software, offers a beautiful interface that makes producing quality EMS clinical documentation easy. And with powerful Analytics built in, it…

4 Ways Hospitals Can Partner with EMS to Reduce Readmission

posted on Sep 10, 2018 in EMS

Hospital readmissions can pose a real problem for health care providers, not only in keeping emergency departments (EDs) packed and overt-stressed, but in driving costs higher and higher, and causing…

Emergency Department Costs, Severity of Cases on the Rise

posted on Sep 06, 2018 in EMS

A recent study is showing that emergency department spending per patient has nearly doubled from 2009 to 2016 – with a marked increase in the number of highest severity ratings…

3 Steps to Implement Your EMS Agency’s New ePCR

posted on Aug 31, 2018 in EMS

In 1966, a famous whitepaper was published and made its way all the way to the desk of the President of the United States, offering research that proved that, at…

It’s Coming – The 2018 EMS Index: Mid-Year Update

posted on Aug 14, 2018 in EMS

Earlier this year, we identified a number of trends we believed would have an impact on EMS organizations in 2018. The prevailing theme is data. Or, rather, the need for…

The Benefits of SaaS and The Cloud for First Responders

posted on Aug 02, 2018 in EMS

You may often hear about “The Cloud” or SaaS solutions – short for “software as a service” – and wonder if and how this could benefit the business of first…

The EMS Revolution

posted on Jul 30, 2018 in EMS

In 1776, scrappy American colonists challenged the British government and the world was never the same. In 2018, two new research studies are challenging EMS operations and it’s likely that…

The Future of Healthcare Analytics

posted on Jul 27, 2018 in EMS

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

Are You Using Your EMS Data Well?

posted on Jul 10, 2018 in EMS

With most patient care records being captured electronically now, EMS agencies have more data than ever before. But having the data is only half the battle. The real results are…

5 Ways Data Improves the Patient Experience

posted on Jul 03, 2018 in EMS

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

A Cheat Sheet for Fire and EMS

posted on Jun 29, 2018 in EMS

Does the thought of statistics make you a little queasy? You’re not alone: According to a recent study, only 0.06247% of firefighters and EMS personnel like statistics. (And yes, we…

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