EMS

Do you find yourself waiting around for a fax machine to deliver critical patient data? Today’s modern Emergency Departments use cutting edge technology – and communications on patient information should…

In critical care situations, minutes can make a difference in patient outcomes. ESO Alerting software allows EMS to communicate with hospitals in real time, helping assemble care teams, prepare labs,…

In this session, we explored ketamine’s various uses and application within the prehospital setting, including within pediatrics, adults with agitation, and for seizures. Plus, we looked at equity and implicit…

Designed by medics for medics, ESO Electronic Health Record (EHR) delivers improvements in efficiency and patient care in multiple areas of EMS operations. From reducing the time it takes to…

Healthcare payers looking to drive down medical care costs in the U.S. have increasingly begun partnering with EMS agencies and other providers to ensure that patients receive the proper treatment…

In the fast-paced and stressful workflow of an Emergency Department, accurate communication is a valuable commodity. A failure in communication between health care professionals can have results ranging from mild…

Most modern EMS agencies have seen the value of using electronic patient records, or ePCRs, to increase efficiencies in their procedures, create more accurate records, and make it easier to…

Modern health care is an information-rich endeavor. Along the entire spectrum of care – from prehospital all the way to discharge and follow-up – patient data is critical in helping…

The role of emergency medical professionals has always been a quick, effective response in high-pressure settings. Being able to perform in stressful situations is a staple characteristic for EMTs and…

Our ESO EMS experts looked at the last year in emergency care to determine what agencies should anticipate in 2021. Download our report to see trends and predictions for EMS…

As communication methods for first responders and prehospital health care professionals continue to modernize – and sharing data digitally becomes more critical than ever – many EMS agencies are taking…

Patient care starts before a patient reaches the hospital doors, but it continues long after as well. Gone are the days of dropping off a patient and never knowing his…

Many commercial companies easily use boxed resource management software such as ADP, Workday, and Paychex for their payroll and scheduling needs. However, EMS agencies need a more customized solution. With…

Just like any business or industry, EMS agencies benefit from regular assessments, QI/QA projects and accurate reporting that allows benchmarking and easily shared metrics. However, the ability to trust these…

If you work in the prehospital and emergency care industry, you’ve been hearing talk about Emergency Triage, Treat, and Transport (ET3) for a while now. This pilot program – facilitated…

Put your data to work for you by utilizing a single software solution that optimizes operations from start to finish. Whether you are collecting data on incidents, managing your personnel,…

Put your data to work for you by utilizing a single software solution that optimizes operations from start to finish. Whether you are collecting data on incidents, managing your personnel,…

You may have used several record management systems over your career, so what makes ESO tools stand apart? Experienced health professionals agree that the reporting capabilities coupled with the configurable,…

As the U.S. continues to wage war on the COVID-19 virus across a wide range of demographic populations, the medical community is beginning to develop a more concrete understanding of…

Digital information is the key to modern life; with the pervasive nature of smart phones and device, the Cloud, and city-wide wireless networks, information is at our finger tips, 24…

ESO is honored to support partners nationwide in the upcoming Emergency Triage, Treat, and Transport (ET3) pilot program and looks forward to serving participating agencies on January 1, 2021. We…

As the United States braces for what appears to be the anticipated “second wave” of COVID-19 cases, EMS professionals continue to work diligently on the front lines. Now, more than…

Of all the changes, adaptions, and extreme circumstances faced by health professionals during the Coronavirus pandemic, one of the more concerning has been the forced reuse of PPE and N95…

It’s estimated that there are currently more than 21,000 EMS agencies operating in the United States. This is great news for communities since it means that emergency care is most…

The end of October represents an inflection point in the most prestigious COVID-19 models, with predictions ranging from a substantial surge in cases by January 1, 2021 to a marked…

Imagine receiving the following phone call:  you’ve got the first novel coronavirus patient in the U.S. in your jurisdiction, and you need to coordinate transport to the hospital. What’s your first move?    …

Data from EMS providers can be vital to your hospital system and should not get overlooked. Not only is it required for your pre-hospital data submissions, but it also helps…

One of the unique – and often challenging – elements of running an EMS agency or fire department is the complexity of scheduling requirements. Whether you’re deciding which staff members…

As COVID-19 cases gained traction across the United States, agencies began planning their response. The Indiana Department of Homeland Security (IDHS) was able to leverage data from their existing data…

The alarms are going off. The ED is full of chatter and noise. You’re trying to get your patient to the right room, and you only have a moment to…

If you’ve ever wondered how your agency compares to its peers – or about trends in the EMS industry as a whole – the ESO EMS Index gives you answers….

Whether your EMS agency is working to develop your next QI project or need a quick overview of all the agencies in your system, real-world data is key in making…

Large-scale change and legislation are important in driving improvements in the fire and EMS industry. However, a key component of making change happen is in the ability of fire departments…

From an industry-level view, down to your own agency datapoints, the ability to use real-world EMS data to make improvements in your agency is invaluable. Learn how data collected in…

Emergency response jobs are some of the most demanding in the world. Responders often risk their own personal safety and health on a daily basis, while working long shifts that…

Better communication between healthcare providers and first responders along the spectrum of care – both prehospital and hospital– can have real benefits for patients, communities, and agencies. Learn how ePCR,…

Purchasing a new electronic patient care record (ePCR) tool can be an investment for your agency on many levels. Besides the initial cost of purchase and training, you’ll use this…

Simplify your day to day tasks with the help of ESO Activities. You already provide exemplary clinical care for your community, and now you can highlight your non-response activities to…

EMS1 and FireRescue1 Academy provide the resources you need to stay on top of continuing education requirements. You’ll find more than 900 full-length training courses on topics that span from airway…

Since the migration to electronic patient care records (ePCRs) in the late 2010s, software has become an increasingly important part of the daily experience for a medic. We all use…

Having access to high-quality data is imperative to creating effective quality improvement projects. See how ESO tools simplify your data gathering and allow you to focus on the changes you…

ESO Scheduling keeps you and your crew connected during COVID-19. Review new features designed to help you manage schedules with ease and adapt to changing policies related to coronavirus and health….

Time is a precious commodity in the world of first response and prehosptial care. Whether it’s more time to rest after a long shift or get more work done on…

Take charge of COVID-19 documentation with ESO Electronic Health Record (EHR). Review new features designed to keep your crews safe while monitoring the impact of COVID-19 in your community, all…

Based on data outlined in our 2020 ESO EMS Index: COVID-19 Special Edition, there are several key metrics associated with COVID-19 that EMS organizations should understand and monitor.   That’s why…

ESO Health Data Exchange (HDE) provides true bidirectional data sharing. The EMS record flows directly into the hospital EHR/EMR, and hospital clinical outcome information is available to EMS in real-time….

To discover how ESO Electronic Health Record (EHR) helps EMS crews produce quality clinical documentation, request to view the webinar, Fast and Easy EMS Clinical Documentation with ESO Electronic Health Record…

Two-way data exchange between EMS and hospitals provides benefits to both parties.

Burnout and work-related stress have negative consequences for the EMS professional and their workplace organizations. Addressing the root causes and improving the health and safety of the workforce requires a…

A question often asked by hospital administrators is: “Can we legally share data with our EMS partners?”. There’s a good reason that question is asked – medical privacy laws can be complex to interpret, and guidelines are updated with such frequency that it can…

ESO Analytics allows you to understand performance like never before. With more than 80 prebuilt reports and easy-to-read data visualization, you’ll find all you need to meet clinical and operational metrics….

EMS professionals routinely face extreme physical and mental demands on the job. Over time, when these intense job demands outweigh job resources, burnout can occur. While there are many pathways to lessen stress…

Creating digital patient care reports – or electronic patient care records (ePCRs) – in the prehospital setting is an important part of documenting treatments, collecting the right data needed to…

Every year, EMS and fire departments host a variety of outreach efforts, also known as community risk reduction (CRR) programs, to improve their communities’ health and safety proactively. From school…

Critical incidents have a direct correlation to first responders experiencing traumatic stress. ESO Electronic Health Record (EHR) Critical Incident fields give you the insight to help identify, intervene, and prevent symptoms and behaviors of PTSD from occurring….

If your EMS agency is using an electronic patient care record (ePCR) tool, you don’t want to miss out on the benefits you can gain from specialized forms. Today’s top…

Building community partnerships is a calculated and organized effort that takes time to cultivate. However, with a little know-how and data, reaching community leadership status is easier than you think.   In our…

Digital patient records – also known as electronic patient care records or ePCRs – offer countless benefits in prehospital care. From built-in analytics, easier-to-complete forms, and less paperwork post-call, ePCR…

If you can use a mouse, you can use ESO Analytics. ESO Analytics puts the power of data in your hands with more than 80 prebuilt reports, flexible editing, and…

Welcome to flexible, easy-to-use scheduling software designed for EMS and fire departments. ESO Scheduling makes shift scheduling a breeze with automated processes, in-depth reporting, timekeeping, payroll export, and improved communication….

As department’s needs change, compliance requirements evolve, and technologies mature, EMS leaders have a responsibility to ensure their patient record solution is up to snuff. Whether making the big leap…

ESO Activities helps you tell the story of how your agency spends its time on community events and operational tasks. From documenting fundraising to school visits and everything in between,…

Gone are the days of recording patient feedback with paper and pencil, and spending hours compiling reports from different systems. Integrated software – designed to address the numerous inputs from…

Reduce barriers of communication between prehospital and hospital care with tools that deliver valuable patient data in real time, from the scene. Seamless and bidirectional sharing of patient information not…

Sharing patient information along the continuum of care not only improves patient care and operational efficiencies, but it also allows learning opportunities for all providers. Having access to a complete…

ESO Personnel Management (PM) is new and improved! That means:  No more Silverlight   New easy-to-use interface  Expiration alerting  Quick filtering and sorting  Organized training, credits, and coursework  PM is your…

When you’re looking for new EMS scheduling software it be a challenge to know just what to look for to help your agency stay on top of schedules, maximize time efficiencies and…

Curious as to how you can improve accountability and gain better insight into your employee scheduling data? Take a look at adding a biometric (fingerprint ID) time clock into your time and attendance…

EMS is fast-paced with a multitude of moving parts. Keeping up with the schedules within your station using manual processes can be exhausting and extremely time-consuming. Without reliable EMS reporting…

ESO scheduling eliminates manual reporting processes attributed to employee scheduling by offering dynamic and static style reporting features. Download the on-demand webinar, “Reporting Functionalities and More,” to get a closer look at…

Written in partnership with EMS1 In EMS the challenge isn’t lack of data. It’s quite the opposite. Think about the thousands of ePCR reports EMTs and paramedics file in the back of…

ESO marked the start of 2020 with the release of a new set of industry predictions papers, leveraging its years of expertise along with an extensive collection of data submitted…

When a patient picks up the phone to call 911, the clock starts ticking. As the ambulance arrives and the EMS team goes to work, healthcare begins and does not…

ESO Scheduling makes scheduling processes easy and intuitive. Take a closer look at the benefits of ESO Scheduling by watching our “ESO Scheduling Demo Webinar” on-demand. You’ll learn how our…

According to the 2019 ESO EMS Index, at least one End-tidal CO2 (EtCO2) value was obtained and documented after initiating advanced airway placement in 96% of cases.  This high compliance rate…

 ESO Electronic Health Record (EHR) helps EMS crews improve clinical documentation. Take a closer look into the benefits of ESO EHR by watching our “EHR Demo Webinar” recording. You’ll learn how the…

ESO Electronic Health Record (EHR) offers Sepsis Screening Forms to aid EMS practitioners in the early identification of sepsis.

Accurate documentation for EMS agencies is key to success both in the field, and in the office. Not only does it improve patient outcomes, it also provides accurate claims processing,…

Every so often, a concept that has been passed down for generations of first responders is questioned, and surprising new data potentially changes one of the most basic, accepted treatment…

In September 2018, the powerful Hurricane Florence made landfall in the Carolinas, causing catastrophic damage by dumping more than 30” of rain, sustaining winds of up to 140 mph, and…

Is it becoming more dangerous to work in the EMS industry? Recent studies, both international and domestic, are suggesting that EMS personnel are increasingly experiencing workplace abuse, both physical and…

Talk of “workplace diversity” is nothing new across many industries. But when it comes to healthcare and emergency medicine, creating a workforce that reflects the communities being served can help…

Identifying Sepsis in the Prehospital Setting

After decades of blurred lines and state-driven interpretation of the Controlled Substance Act, the United States Drug Enforcement Administration (DEA) is refining and clarifying its requirements specific to EMS agencies…

Test your knowledge of sepsis with our quick 11-question quiz.

To aid EMS agencies and first responders in serving their communities, watch Drs. Brent Myers and Remle Crowe as they present analysis of more than 30,000 EMS overdose records created in the past 18 months. 

ESO Asset Management promotes better equipment preparedness for EMS agencies and fire departments through intuitive documentation and informative dashboards.

Kick your paper checklists to the curb. With ESO Checklists your agency can go digital, streamlining workflows and saving time.

Guilford County EMS is the sole paramedic level provider of pre-hospital services to Guilford County in North Carolina. With more than 160 staffed and 50 part-time personnel, they needed to improve their agency’s reporting processes and outcomes. After receiving the task of understanding how to better use the data Guilford County collected, David Moran, Management Consultant, knew only an advanced ePCR solution like ESO Electronic Patient Record (EHR) paired with ESO Analytics would suffice.

For most Americans, a typical day at the office comes with the usual ups and downs, some stress, difficult clients, perhaps some inner-office politics. For first responders, on the other…

At the end of 2018, ESO released its second annual EMS Index, an in-depth report covering key data points and trends in the EMS industry, based on more than 7.58…

In 2016, the U.S. Department of Health and Human Services released concerning statistics about the use and abuse of opioids in the U.S., sparking a nationwide response to the duly…

ESO Quality Management offers clinical and billing reviewers the tools needed to share feedback, perform quality checks, and improve education among staff. Discover the benefits of this built-in module within…

ESO Scheduling is a robust and reliable scheduling solution built for EMS agencies and fire departments of all sizes. Scheduling reaches beyond shift management and well into employee management. Seamlessly manage intricate…

If you are a part of an EMS agency in any U.S. state – or the majority of U.S. territories – you undoubtedly are aware of the efforts of the…

An electronic patient care record (ePCR) is a digital document containing key patient information, assessments, treatments, narrative, and signatures. Before ePCRs arriving on scene, EMS agencies, ambulances, and fire departments…

Data in the fire industry has been a forefront topic in recent years, and for good reason. Tracking and analyzing data, statistics, and trends can be an extremely powerful tool…

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

ESO Scheduling goes way beyond filling open shifts. Take a deeper dive into automated scheduling and all that it offers by watching our “Intro to ESO Scheduling” webinar recording. You’ll…

Getting S.M.A.R.T. About Your Aim A common and effective tool for generating an aim statement is the S.M.A.R.T. criteria, a simple acronym that helps ensure