Better Care & Easier Reporting with EMS & Fire Software

  • Posted on May 27, 2020

Gone are the days of recording patient feedback with paper and pencil, and spending hours compiling reports from different systems. Integrated software – designed to address the numerous inputs from emergency and prehospital events – offers detailed reporting and useful insight at the tip of your fingers. See how departments have improved efficiencies in operations, thanks to automated reporting.

Miscommunications Cost Lives 

Better communication means more than a faster response time or improved station operations; it can also directly impact the success rate of your responses and improve public safety. Whether you are reviewing a property preplan and its fire suppression system, or looking up a pediatric dosing recommendation from the field, digital records help ensure you are forming the best response decisions.

In a line of work where seconds can make a difference between life and death, paramedics, emergency medical technicians, and firefighters need the best, most current information possible. Integrated software allows access to more helpful tools, at the station or in the field, and reduces duplicated work, cutting down on data entry errors and leaving more time for operational improvements, training, or simply recovering from calls.

How Fire Departments Benefit from Integrated Software 

Today’s fire departments are increasingly facing the need to gather, process, and output large amounts of data. In addition to all the moving parts of running a fire department, there are also numerous reporting requirements at state, national, and organizational levels. The good news is that powerful and easy-to-use software tools – called Record Management System (RMS) – make it easier than ever to turn data into useful information.

Whether you are looking for trends in your fire incident reporting, or tracking your CCRs or other fire prevention and fire protection efforts with Fire Activities software, digital tools can make it easier to make operational improvements, meet your reporting requirements, and improve community safety. Additionally, leading RMS software easily integrates with Electronic Health Record software tools used by your EMTs in the field to create more accurate and more complete patient care reports.

Real-World Results

Fire and EMS departments across the country are seeing real, tangible results from implementing integrated software for their fire service, emergency management, and community medical care.

For example, Metro West Fire Protection District, a five-station fire service in Missouri with EMS services, sought to turn call data into improved training and better patient care. To do that, they needed quality data that could easily be filtered, analyzed, and made actionable. After implementing integrated software, the department’s officers were able to compare performance data to national standards, become a better partner for the local hospital, use the data to reinforce protocols and improve overall performance, and guide individual medic development. Read more about the Metro West case study now.

For Guilford County EMS department, the sole paramedic-level provider of prehospital services to Guilford County in North Carolina, the need focused around improving its agency’s reporting processes and outcomes for its more than 160 staffed and 50 part-time personnel. After implementing integrated software, the agency gained actionable data to improve agency-wide performance and emergency management. For example, new Built-in Stroke Assessment forms improved medical care by improving stroke protocol adherence rates by 21%. Read more about the Guilford County EMS case study now. 

Your Data, Your Decisions

Data is everywhere for fire departments and emergency medical services, and – with the right tools – it can make your operations more efficient and more successful. Integrated software tools, designed specifically for fire stations and EMT busses, make it easier to enter clean, complete data, and simpler to access, process, and report later. A better insight into your operations means more accurate planning, QA and QI projects, and improved training and personnel management.

Software tools can offer improvements along the entire spectrum of care and response, by harnessing the power of your own real-world data. Learn how your fire station can select the right software with our Fire RMS Buyer’s Guide.