ESO Releases Next-Gen Version of ESO Fire Software Suite

Posted on June 3, 2020
Tags: Fire

Built on decades of service to the fire industry and a wide network of industry professionals and partners, ESO recently released the newest version of its fire-specific record management system (RMS), ESO Fire. The newest features of the software product promise to better prepare fire departments to not only handle the reporting requirements of today, but improve their operational efficiencies, responder training and well-being, and overall community safety into the future.

“We believe ESO Fire RMS is the upgrade to the future many fire departments across the country are looking for,” said Allen Johnson, Chief Product Officer for ESO. “We are leveraging our years of collective wisdom – in partnership with our customers – to deliver an RMS platform for the fire service industry that delivers a state-of-the-art user interface to meet the needs of today’s fire industry.”

Data is increasingly playing a vital role in the operations of fire departments, helping improve efficiencies, better understand and protect the community, meet all reporting requirements, and improve training and wellbeing of team members. A digital software platform like an RMS helps departments cut down on paperwork, automate reporting functions, and make identifying and sharing trends easier than ever.

Key Components of ESO Fire RMS Include:

  • ESO Fire Incidents: Captures data on critical fire events and automatically submits NFIRS-compliant reports into state repositories.
  • ESO Fire Properties & Inspections: Easily collects and manages data fire departments need to successfully develop preplans and conduct inspections.
  • ESO Activities: Records critical information about community events and operational tasks to create a daily task list and station log, Community Risk Reduction (CRR) events and Length of Service Award Program (LOSAP) – all from within a single application.
  • ESO Hydrants: Captures information about hydrants in an agency’s jurisdiction – as well as maintenance tasks and in-service status – and automatically displays the most up-to-date hydrant information on preplans.
  • ESO Permits: Collects information about permits that were requested and issued in an agency’s jurisdiction; provides tools to print and email those permits to relevant parties.
  • ESO Scheduling: Provides flexible employee scheduling and tracks personnel working at any unit, station, shift, or assignment; data easily integrate with ESO Fire Incidents and common payroll systems.
  • ESO Asset Management: Delivers robust workflow tools, including granular notifications, assignments and asset tracking, to keep departments in-tune with their equipment, gear and other key assets.
  • ESO Checklists: Provides easy-to-use digital checklists to capture current condition of vehicles, equipment, places and people.
  • ESO Personnel Management: Manages training, certifications, credentials, work history, demographics, immunizations, and injuries/exposures.
  • ESO Analytics: Makes collected data accessible with one-click reporting for operational, clinical and core measures. Configurable reporting eliminates the need for database manipulation or additional programming.

ESO Fire RMS is cloud-based, meaning that no additional hardware is required, most updates can be conducted remotely, and information can be shared easily across a department’s network. Additionally, ESO Fire RMS works to address the top complaints that fire departments have with RMS tools. For example, progressive validation features easily identify errors (and stop you) as you are working, integration with other databases help reduce data re-entry, support of +1 codes, and NFIRS codes ease reporting. Additionally, an assigned project manager helps get you up and running, and schedules any onsite training needed.

With cleaner data that is easier to analyze, departments can more easily identify areas of strength or needed improvement, and form more efficient QI projects. Good data also makes it easier to meet all reporting requirements, apply for grants, plan for equipment and workforce needs, and plan CRR programs based on community-specific data.

Take a tour of ESO Fire RMS now.