The Benefits of Reporting in EMS Scheduling Software 

Posted on April 6, 2020
Categories: Best Practices
Tags: EMS

EMS is fast-paced with a multitude of moving parts. Keeping up with the schedules within your station using manual processes can be exhausting and extremely time-consuming. Without reliable EMS reporting software, managers are left with the painful process of manually pulling data, which may be incorrect at times.

EMS reporting systems are much more than busy work or data entry. Tracking the successes and challenges of your station can greatly impact the overall health of your agency and give you a clear picture of things that need work. Stay tuned as we cover three types of reports and how each of them can help improve your future operations.

Benefits of Reporting Systems & Features in EMS Software

EMS agencies operate in a data-driven world. Whether you are looking to improve your own operations, track employee performance, submit required metrics for state and national agencies, or apply for a grant – the ability to easily collect and analyze real-world data is key. Gone are the days of spreadsheets and calculators; today’s EMS agencies benefit from powerful and easy-to-use software designed specifically for the pre-hospital environment.

There are numerous software tools available to address discrete data collection needs within an EMS system, including billing, asset management, data sharing with hospitals, and even daily checklists. A particularly valuable task that can be made easier with software is scheduling, as managers in EMS agencies face unique challenges in filling shifts, working with payroll, overtime, and certification requirements for various roles. Scheduling can be a real time-drain and headache when done manually, representing time wasted making phone calls and responding to one-off emails. The automated features in EMS software can free up team members to focus on the more important and fulfilling parts of their jobs, as well as completing training or getting much-needed rest.

Why it Pays to Invest in EMS Reporting in Both Operations and Emergency Care

EMS agencies are well aware of the numerous requests for data from a wide range of agencies. Organizations like NEMSIS gather data from across the nation to develop an informative picture of the industry as a whole, helping identify and prevent trending issues as well as form legislation to benefit first responders and the communities they serve. At a local level, EMS agencies can use their own data to set goals, check on progress, plan budgets, and even share their “story” with members of the public.

The data available to an EMS agency can be overwhelming at times; from incident reports to maintenance of all your agency equipment to training hours, tracking information manually can quickly turn into more than a full-time job. By using EMS software – some of which can even automatically submit required metrics to industry organizations – you can not only improve the quality of your data and reports, but free up valuable time to make proactive improvements. The ability to easily check into the status of various data points within your organization can increase your own situational awareness when it comes to operations and performance.

Types of EMS Reports to Improve Your Agency Operations

Dynamic Schedule Reports

Reporting is critical for every agency. Without it, managing employee overtime and shift rotations becomes more difficult. Imagine investing your hard-earned money in the stock market but failing to check on its status. Doesn’t make too much sense, right? Reporting is similar to checking in on your investments.

Having access to scheduling software specializing in EMS reporting will keep managers up to speed on all employee and shift activity. A dynamic schedule report provides managers with a detailed view of every action that takes place on a schedule worksheet, a schedule view that outlines all shift activity for the day. Dynamic schedule reports can be pulled at any time with ease and exported as a CSV or PDF file to other department managers.

With the right EMS reporting software at your fingertips, managers can better support their departments and push them towards success.

Timekeeping Reports

Timekeeping reports document every employee punch online or offline. When an employee is clocked in manually by a manager, this is considered an offline punch. If an employee clocks in under their own fruition, it’s considered an online punch.

If an employee is late, early, or misses a punch, this report will provide managers with the punch time and the name of the employee. If your agency requires a bit more information from the employee as to why they were late, early, or missed their punch, agencies can set up a mandatory comment threshold before the employee can clock back in or out. Supervising a growing agency calls for a robust EMS reporting software to keep up with employee punches.

Payroll Reports

Getting payroll right every time can be a challenge. Let’s face it, no one’s perfect and mistakes are going to happen. But finding mistakes before they become a problem can make an unfavorable situation manageable.

Payroll reports are a safety blanket for payroll departments. Before sending your payroll file out to be processed, simply generate a quick report to review earning codes and employee overtime to ensure the data is accurate. Using a reporting and data system such as ESO Scheduling, you can even segment your report by week, pay period, employee, or cost center to get a deeper look into your agency’s activity.

Keep Your EMS Agency Organized With ESO Scheduling

With tools to put the right people with the right qualifications in place, you’ll deliver better patient care, which in turn drives stronger patient outcomes and supports improved public health.

Gauge your success, stay on top of reporting and know where you stand with ESO Scheduling. Learn more about our user-friendly EMS scheduling reporting tools and software solutions.