Netsuite Administrator

at ESO (View all jobs)
Heredia, Costa Rica , Heredia, Costa Rica

The Financial Application Administrator is responsible for managing, supporting, and optimizing core financial and enterprise applications at ESO Solutions. This role acts as a bridge between Finance, HR, IT, and Operations, ensuring that systems are reliable, scalable, and aligned with business needs. 

Key Responsibilities:

  • Primary administrator for NetSuite and Salesforce, handling configuration, user management, workflows, and system enhancements.
  • Daily support for financial and enterprise applications, maintaining system stability and data integrity.
  • Monitoring and supporting integrations between NetSuite and other systems (Salesforce, Adaptive, ADP, Ramp, Avalara, Boomi).
  • Collaborating with Finance, Accounting, FP&A, Revenue, and HR teams to translate business requirements into system solutions.
  • Supporting month-end, quarter-end, and year-end close processes.
  • Creating and maintaining system documentation, runbooks, and support materials.
  • Identifying opportunities for process improvement and automation. 

Required Qualifications:

  • At least 3 years of hands-on NetSuite administration experience.
  • Experience with Salesforce.
  • Strong understanding of financial processes (GL, AP, AR, billing).
  • Experience supporting enterprise SaaS applications in production.
  • Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications:

  • Experience with ADP, Ramp, Avalara, and/or Boomi.
  • Familiarity with system integrations, APIs, and data flows.
  • Experience in SOX-compliant or audit-controlled environments.
  • NetSuite or related enterprise application certifications.
 
About ESO
 
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across North America, Europe and now Costa Rica! 
 
Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 
 
All offers are contingent upon a successful background check.
 
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.  
 

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