Account Manager West Region - Fire & EMS - Hospital & Healthcare

at ESO (View all jobs)
Santa Fe, New Mexico, Remote

We're always looking for talented Account Managers to grow our presence within healthcare and hospital systems across the Eastern United States. This is an evergreen posting — meaning we maintain an active pipeline of candidates for Account Manager roles as our business continues to grow. If you're driven by improving healthcare outcomes through technology, we'd love to connect.

About This Role

As an Account Manager at ESO supporting the Eastern Region, you will own the ongoing relationships and growth opportunities within our healthcare and hospital system client base. Your focus will be ensuring clients' continued success with ESO's platform while identifying upsell opportunities and deepening our integration within health networks, trauma centers, and hospital-based EMS programs.

This role reports to the Director of Sales.

What You'll Do

  • Manage a sales pipeline across a territory of named healthcare and hospital accounts throughout the Eastern United States.
  • Build and maintain relationships with key clinical and administrative decision makers across health systems, hospitals, and integrated care networks through consistent, meaningful engagement.
  • Educate clients and partners on ESO's healthcare data and quality management solutions through presentations, workflow demonstrations, and collaboration with clinical subject matter experts.
  • Develop and present tailored sales proposals that address each client's specific needs.
  • Accurately forecast sales opportunities and maintain a disciplined, data-driven pipeline.
  • Lead and support contract negotiations, driving opportunities to closure against a sales quota.
  • Work closely with stakeholders across both EMS and Fire sectors to ensure alignment and client success.

 

Who You Are

  • 2+ years of experience in a direct sales or account management role, ideally within healthcare or health IT.
  • Demonstrated ability to meet and exceed sales quotas.
  • An enterprise sales mentality — you navigate complex organizations and multi-stakeholder deals.
  • The drive and adaptability to thrive at a fast-growing company.
  • Bonus: Prior experience selling into hospitals, health systems, or clinical quality programs.

Why ESO

ESO is a leading data and software company at the intersection of emergency care and health systems. Our platform helps hospitals and healthcare organizations capture, analyze, and act on EMS data to improve patient outcomes. Account Managers in our Healthcare segment are integral to expanding that mission into new organizations and deeper relationships.

Interested in joining our talent community?

Submit your resume and a brief note about your background. Our recruiting team reviews submissions on an ongoing basis and will reach out when a role aligned with your experience becomes available.

About ESO
 
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. 
 
Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 
 
All offers are contingent upon a successful background check.
 
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.  

This is an evergreen posting. Submission does not indicate an immediate opening. ESO is an equal opportunity employer
 

Applicant Privacy Notice – please click here to review the privacy policy which details how your data is collected, used and protected.

Apply for this Job

* Required

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification


For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ESO’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.