Save the Date Wave Conference – 2023

ECO Training Academy
Wave 2023


April 11


April 12


April 13


April 14

ESO Training Academy offers focused training sessions tailored to meet the needs of users of ESO software, empowering attendees with practical insights and best practices to be more efficient and effective with their software, reporting, and data.

Wave brings the best in thought leadership, research, and in-field experience to improve community health and safety through the power of data.

agenda at a glance


April 10

  • Arrivals


April 11

  • ESO Keynote Address

    Chris Dillie, CEO, ESO 8:00 AM – 9:00 AM
  • ESO Training Academy

    9:00 AM – 5:30 PM
  • Welcome Reception

    5:30 PM – 7:00 PM


April 12

  • ESO Customer Experience: What's New in 2023

    Kerri Swope, Chief Customer Officer, and Kim Barney, VP of Customer Success 8:00 AM – 9:00 AM
  • ESO Training Academy

    9:00 AM – 5:30 PM
  • Data After Dark Party

    7:00 PM – 10:00 PM


April 13

  • ESO Keynote Address

    Eric Beck President, ESO 8:30 AM – 9:30 AM
  • Wave

    9:30 AM – 5:30 PM
  • Data Games

    5:30 PM – 7:30 PM


April 14

  • The Future of What We Do Together

    Chief Tonya Hoover, US Fire Administration 8:30 AM – 9:30 AM
  • Wave

    9:30 AM – Noon

Note: Times subject to change

Top 10 reasons to attend

Learn from the industry’s most respected experts in data, research, best practices, and industry-shifting thought leadership.


Come hear about the newest innovations in the ESO suite and hear from Chris Dillie, CEO, about the future of the platform and the company’s next industry changing initiatives.


Network with thousands of your peers from all over the country and across all levels of health and safety organizations.


Take a hands-on deep dive into ESO products at Training Academy to better leverage your software and improve outcomes in your community.


Learn from your peers. Come meet your colleagues and see how they are changing health and safety outcomes in their communities.


Your firsthand knowledge moves us forward. Share your experiences within your roles and community to help us improve the ESO suite of products as you network with fellow users and ESOers.


Meet ESOers from across all levels of the organization working daily to improve community health and safety through the power of data.


Look ahead with our esteemed speakers and colleagues to examine what the past year of emergency response data and research means for the industry.


Bring back all your newfound knowledge to your team to keep your entire service up to date on the changes in your industry.


We accept nothing but the highest caliber of presenters. This is simply the best content the industry has to offer. You don’t want to miss it!


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