Skip to Main Content

Public Health Resource Center

Is ESO open?

Yes. ESO is open and supporting our customers. Our team is working from home to ensure the health and well-being of our team, their loved ones, and communities. Rest assured, ESO’s employees and technology are ready for this transition, and we are 100% ready and able to support you. 

How do I contact ESO support?

ESO support is available via the normal phone and email channels. Please call 866-766-9471, option 3 if you would like to speak with our support team. 

I have an in-person meeting scheduled with ESO. Is that still happening?

We have canceled near-term business travel and in-person meetings to support the health of our team and customers. We have the capabilities to transition these meetings to video calls. If you have questions about transitioning a meeting to a video call or rescheduling it, please reach out to your ESO contact; they will work with you to meet your needs.  

Are there COVID-19 specific features in our software?

There are a combination of COVID-19 specific features and long-standing features that can effectively be used to help manage your clinical and operational data. Visit the Product Update page for more information.