Year in Review: The Impact of the ESO Community in 2024

At ESO, our mission is to transform community health and safety through the power of data. While the ESO team was busy with our own product innovations and research to support that mission, our customers played an integral part by achieving milestones of their own.

It is with great pride that we’ve watched these organizations redefine what’s possible in first response throughout the year. From protecting the mental health and safety of first responders to providing care in underserved areas to empowering the next generation of nurses, the stories below highlight the incredible impact made by our community in 2024.

How Ute Pass’ MIH Program Centers Care Around the Patient 

Serving over 500 square miles in rural Colorado, Ute Pass Regional Health Service is using community paramedicine programs to improve healthcare access for underserved populations. By focusing on preventive care and data-driven insights, the agency is lowering costs and improving outcomes.

Read the blog or watch the video to get the full story. 

Addressing Violence in EMS 

Despite being driven by a desire to provide a service to their community, first responders are met with an increasing amount of violence in their day to day — a lot of which goes unreported due to its normalization in the field. Elizabeth Donnelly, PhD, MSW, MPH, NREMT, Associate Professor at the University of Windsor and Co-Principal Investigator of the Violence in Paramedicine Research Group, shares insights from years of research and frontline experiences, advocating for strategies like incorporating reporting tools and promoting a safer work environment for paramedics

For more information on the work Dr. Donnelly and the Violence in Paramedicine Research Group are doing and to learn how we can create safer working environments for EMS professionals, visit www.protectparamedics.com. 

Medavie’s Mobile Integrated Healthcare solution  

Based in Canada, Medavie Health Services uses Mobile Integrated Healthcare (MIH) programs to deliver primary care and mental health support directly to patients, especially in rural areas. By using data to identify where care is needed most, they tailor their programs to address the unique needs of their communities.

Transforming Community Safety 

Trevor Wilson, Division Chief of Planning at the Indianapolis Fire Department understands that when it comes to community safety, a good offense is the best defense. In the past six months, he’s used his organizational insights to reduce emergency incidents in his at-risk neighborhood by an incredible 75%. 

Shaping the Future of Nursing 

Shawntay Harris, President and CEO of Eminent Healthcare Resources Consultants and the President of the Texas Emergency Nurses Association is passionate about shaping leaders in the field of nursing. Learn how she’s working with organizations to not only retain nurses but help them thrive in their careers.   

Why Cook Children’s Medical Center Chose ESO Patient Registry 

When it comes to providing the best trauma care, Cook Children’s Medical Center knows that having timely, reliable data is vital. ESO Patient Registry streamlined their collection process while reducing errors, improving the patient experience along the way.  

Children’s Hospital Colorado: Improving Care While Saving $40k

The Children’s Hospital Colorado team needed a faster way to exchange patient data, as their manual process often took two to three days. They implemented ESO Health Data Exchange (HDE), reducing that process to just a few minutes. By using ESO HDE, the hospital strengthened relationships with EMS partners, improved patient care, and saved $40,000 annually.

Download the full case study

Looking Ahead 

Thank you for taking the time to reflect on 2024 with us. We are so incredibly proud of the accomplishments our ESO community has made in the last year and look forward to seeing how their work shapes the future of health and safety in the years to come.  

There’s a lot of other achievements and big ideas that happened at ESO in 2024. To read more on the product innovations and research that made us most proud, check out the blog posts below. 

Year in Review: ESO Research and Data That Shaped 2024 

Year in Review: Product Innovation and Progress from 2024