Category: Industry Insights

Improving Patient Outcomes with Hospital/EMS Collaboration

posted on May 26, 2020 Best Practices

Sharing patient information along the continuum of care not only improves patient care and operational efficiencies, but it also allows learning opportunities for all providers. Having access to a complete…

Improving Large Scale Fire Operations with a Full Fire RMS

posted on May 26, 2020 Best Practices

Larger departments face challenges ranging from training the newest individual, all the way up to managing change in leadership. A single, cloud-based work environment not only brings a new team…

What Firefighters Want from Technology

posted on May 20, 2020 Best Practices

A recent study of the global fire service is indicating that agencies across the world are experiencing a paradigm shift in not only how they are currently use data, but…

Fire Data: Making the Connection from Output to Outcome

posted on May 15, 2020 Best Practices

Datapoints and metrics continue to play an important role in the day-to-day function of fire agencies. Outputs are Useful and Important With numerous reporting requirements at national and state levels,…

2020 ESO Fire Service Index

posted on May 13, 2020 Data & Analytics

The purpose of this 2020 ESO Fire Service Index is to serve as a point of reference for fire departments to identify which areas are in alignment and which areas represent…

Don’t Miss: FEMA Funds for Hiring, Retaining Firefighters

posted on Apr 24, 2020 Best Practices

While the world continues to focus on the fight against COVID-19, other fire emergencies don’t necessarily stop. Firefighters around the U.S. are stilled called out to fight structure fires, assist…

Two New Grants Help Fire Agencies Amid the COVID-19 Battle

posted on Apr 23, 2020 Best Practices

EMS agencies and first responders continue to fight COVID-19 on the frontlines in a health emergency unprecedented in recent history. And while health care professionals face the most immediate risks…

Preplan Today, Protect Tomorrow:

posted on Apr 07, 2020 Industry Insights

Data is everywhere on the fire field and information is constantly being recorded and shared. Whether it is new “smart” PPE that can monitor hazardous chemicals in the air, trucks…

Understanding the Connection Between Cancer & Fire Service

posted on Mar 06, 2020 Industry Insights

Firefighters are well aware of the inherent dangers of their job: entering burning structures, battling heat and smoke, scaling heights, and even having to drive quickly through crowded streets. But an additional, less-obvious…

ESO Announces Three New Industry Prediction Papers for 2020

posted on Feb 18, 2020 Best Practices

ESO marked the start of 2020 with the release of a new set of industry predictions papers, leveraging its years of expertise along with an extensive collection of data submitted…

2020 ESO EMS Index

posted on Feb 13, 2020 Data & Analytics

Understand the big-picture performance of EMS agencies across the United States as outlined in the 2020 ESO EMS Index. The index uses ESO data from more than 1,360 agencies and…

Why Hospitals Should Care About Improving EMS Relationships

posted on Feb 05, 2020 Best Practices

When a patient picks up the phone to call 9-11, the clock starts ticking. As the ambulance arrives and the EMS team goes to work, healthcare begins and does not…

2020 Fire Predictions

posted on Jan 03, 2020 Best Practices

Leaders at ESO pooled their insights to predict what opportunities and challenges fire departments might see in 2020. Prepare for success by diving into the 2020 Fire Predictions and take action to get ahead of what’s coming.  Download the 2020…

2020 EMS Predictions

posted on Jan 03, 2020 Industry Insights

What does 2020 have in store for EMS organizations? Our ESO EMS experts have weighed in and compiled the predictions and trends we believe are the most important to pay…

Wave 2020 Sneak Peek: ‘Data Drives Interoperability’

posted on Jan 01, 2020 Best Practices

Data plays a huge role in ensuring your pre-hospital care and emergency department is running efficiently and effectively. If you’ve ever wondered if you’re making the most of your data,…

Wave 2020 Session Sneak Peek: ‘Data Drives EMS’

posted on Dec 31, 2019 Best Practices

The countdown to Wave 2020 – the premier conference for data and technology in EMS, fire, and hospitals – is on, and we’re sharing some of the can’t-miss topics making…

2019 Fire Trends: Most Common Property Types in Fire Calls

posted on Dec 30, 2019 Best Practices

Over the course of a year or several months, you may have a general idea of the most common types of calls your fire department encounters. You may find yourself…

Overdose in 2019: Trends and Treatment | On-Demand Webinar

posted on Dec 20, 2019 Data & Analytics

According to the US Department of Health and Human Services, an estimated 130+ people die every day from opioid-related drug overdoses. This opioid epidemic is widespread and multifaceted. To aid…

Become a Product Pro with ESO’s 2-Day Training Academy

posted on Dec 20, 2019 Best Practices

If you’re planning a trip to Austin this year to attend the ESO Wave Conference – the leading EMS, fire, and hospital industry event focusing on using data for improved…

2019 Fire Trends On-Demand Webinar

posted on Nov 07, 2019 Industry Insights

Watch this on-demand webinar hosted by Firehouse Magazine to get at walk–through on the data behind key trends found in the 2019 ESO Fire Trends Report. The information in the…

2019 ESO Fire Trends Report

posted on Oct 11, 2019 Best Practices

In the fire service, data and the analysis of it have the potential to reduce community risk, improve responder safety, and, ultimately, transform fire departments. That’s why we want to…

‘DOCUMENT’ to Improve Run Reports for Your EMS Agency

posted on Sep 25, 2019 Best Practices

Accurate documentation for EMS agencies is key to success both in the field, and in the office. Not only does it improve patient outcomes, it also provides accurate claims processing,…

First Responders: Reigniting Your Personal Fire

posted on Sep 25, 2019 Best Practices

Firefighters, EMTs, and first responders start are used to giving their all to their jobs, whether they’re placing their own lives in danger to save a civilian, or arranging their…

Controversies in Spinal Motion Restriction

posted on Sep 25, 2019 Best Practices

Every so often, a concept that has been passed down for generations of first responders is questioned, and surprising new data potentially changes one of the most basic, accepted treatment…

9 Important Lessons Learned from Hurricane Florence

posted on Sep 25, 2019 Best Practices

In September 2018, the powerful Hurricane Florence made landfall in the Carolinas, causing catastrophic damage by dumping more than 30” of rain, sustaining winds of up to 140 mph, and…

EMS More Commonly Face Physical, Verbal Assault on the Job

posted on Sep 25, 2019 Best Practices

Is it becoming more dangerous to work in the EMS industry? Recent studies, both international and domestic, are suggesting that EMS personnel are increasingly experiencing workplace abuse, both physical and…

Females, Minority Groups Remain Underrepresented in EMS

posted on Sep 23, 2019 Best Practices

Talk of “workplace diversity” is nothing new across many industries. But when it comes to healthcare, creating a workforce that reflects the communities being served can help reduce some very…

EMS: Prep for New DEA Controlled Substance Regulations

posted on Sep 17, 2019 Best Practices

After decades of blurred lines and state-driven interpretation of the Controlled Substance Act, the United States Drug Enforcement Administration (DEA) is refining and clarifying its requirements specific to EMS agencies…

Latest Updates: Application Window Closes Soon for ET3

posted on Sep 12, 2019 Industry Insights

Ambulance suppliers and providers still have a short window of time left to apply for the first round of participation in the Emergency Triage, Treat, and Transport (ET3) program, sponsored by…

Know the Signs of Sepsis Quiz

posted on Sep 12, 2019 Industry Insights

Test your knowledge of sepsis with our quick 11-question quiz.

EMS Updates: While Overdoses Fall, Opioids Rates Increase

posted on Aug 26, 2019 Best Practices

ESO recently released a mid-year update to its extensive nationwide 2019 EMS Index report, adding to the original 7.8 million patient records an additional 3.8 records gathered in the first…

Why First Responders Face Increased Risk for PTSD, Suicide

posted on Aug 23, 2019 Best Practices

For most Americans, a typical day at the office comes with the usual ups and downs, some stress, difficult clients, perhaps some inner-office politics. For first responders, on the other…

Industry Insight: EMS Rates of Complete Stroke Assessments

posted on Aug 23, 2019 Best Practices

At the end of 2018, ESO released its second annual EMS Index, an in-depth report covering key data points and trends in the EMS industry, based on more than 7.58…

New Updates: 2019 EMS Industry Index Mid-Year Data

posted on Aug 20, 2019 Best Practices

If you’re looking for the most up-to-date data on the EMS industry’s top pressing issues, you don’t want to miss the mid-year update to ESO’s in-depth EMS industry index. At…

3 Best Practices for EMS Documenting Opioid Cases

posted on Aug 19, 2019 Best Practices

In 2016, the U.S. Department of Health and Human Services released concerning statistics about the use and abuse of opioids in the U.S., sparking a nationwide response to the duly…

4 Reasons Why Your EMS Data is Important to NEMSIS

posted on Aug 07, 2019 Best Practices

If you are a part of an EMS agency in any U.S. state – or the majority of U.S. territories – you undoubtedly are aware of the efforts of the…

ESO EHR: The Modern ePCR for EMS

posted on Jul 31, 2019 Data & Analytics

When electronic patient care records (ePCRs) first arrived on the scene, they were essentially electronic versions of old paper forms used by EMS agencies, ambulance services, and fire departments. And…

5 Ways Inspection Makes Fire Response More Efficient

posted on Jul 29, 2019 Best Practices

For fire agencies everywhere, inspecting properties within a community is a key role that fulfills not only national, state, and local safety requirements but can actually help increase efficiencies within…

Addressing PTSD & Creating a Culture of Courage

posted on Jul 19, 2019 Industry Insights

Firefighter wellness is multilayered and requires the support of your coworkers, administrators, and local community. Brett Ellis, Assistant Chief of Operations for Harris County ESD No. 48 Fire Department, will…

Make NFPA 1620 Plans a Reality for Your Fire Agency

posted on Jul 15, 2019 Best Practices

Property inspection is a key role served by fire agencies in their communities, creating not only safer communities on a daily basis but also paving the way for more efficient…

6 Key Data Points Every Fire Department Should Analyze

posted on Jul 11, 2019 Best Practices

Data in the fire industry has been a forefront topic in recent years, and for good reason. Tracking and analyzing data, statistics, and trends can be an extremely powerful tool…

An Insider’s Guide to a Successful Fire Grant Application

posted on Jul 08, 2019 Best Practices

Have you ever wondered exactly what people who approve fire grant applications are looking for when they make their decisions? If you’ve ever wished for an insider’s perspective on fire…

Less Pain, More Power with Integrated ePCR & Fire Software

posted on Jul 02, 2019 Best Practices

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

5 Stress-Busting Activities for Firefighters

posted on Jun 26, 2019 Best Practices

A first responder’s job is inherently stressful. From those dangerous and upsetting calls that you just can’t shake, to the interrupted sleep of shift work… it’s not surprising that fire…

Case Study: Using Data to Improve Patient Pain Management

posted on Jun 10, 2019 Data & Analytics

Quality improvement projects are an important element for EMS agencies wanting to improve care for their community, ensure their performance aligns with national standards, and keep their teams’ skills in…

ET3: What You Need to Know

posted on May 28, 2019 Industry Insights

Ambulance service providers across the U.S. will soon have the chance to partner with the Centers for Medicare and Medicaid Services (CMS) in an experimental 5-year payment model aimed at…

6 Unexpected Benefits of Continuing Education for EMS

posted on May 20, 2019 Best Practices

As the nation celebrates National EMS Week, EMS agencies and citizens alike across the U.S. are recognizing the important work emergency health professionals accomplish in their communities. An important element…

Fire Department Grant Quiz

posted on May 14, 2019 Industry Insights

             

How Fire Agencies Can Support the ARC ‘Home Fire Campaign’

posted on May 10, 2019 Data & Analytics

The American Red Cross (ARC) is currently conducting its annual Home Fire Campaign, a nationwide program launched in 2014 aimed at reducing death and injury from home fires by 25%….

An Insider’s Guide to a Successful Fire Grant Application

posted on Apr 24, 2019 Best Practices

As the saying goes – you don’t know what you don’t know! So, we spoke to an industry insider who revealed ten critical must-know tips to help you avoid potential…

10 Signs You Need New a New Fire RMS

posted on Apr 11, 2019 Best Practices

If you work at a fire department you use software every day to document calls, perform checks, run reports and more. Software has become an integral part of the fire…

Turning EMS Insights into Action

posted on Apr 09, 2019 Data & Analytics

Your EMS agency’s data is a goldmine for improving public safety. When combined with national data, such as from the 2019 ESO EMS Index, the result is beyond powerful. What’s…

How One Fire Agency Made the Switch to More Useful Data

posted on Apr 08, 2019 Best Practices

For today’s professional EMS and fire agencies, data analysis is a necessary component of daily operating procedures. Not only does it ensure that your agency remains in compliance and can…

Screening Tool Optimizes EMS Mental Health Transports

posted on Apr 05, 2019 Best Practices

There are more than 7.4 million mental health–related emergency department (ED) visits in the U.S. every year, and of these, approximately 30 percent arrive by ambulance. Unfortunately, due to a…

Fighting PTSD in the Firehouse

posted on Apr 03, 2019 Best Practices

They’re heroic and brave and can handle any situation. They run towards danger while others are running away. They enter a fire and emerge with rescued people, animals, property. They…

Hospital Predictions: Changes in Acute Stroke Care

posted on Mar 28, 2019 Best Practices

Every year, ESO’s experts to make predictions about what the year ahead will most likely bring for the hospital, fire, and EMS industries. These prediction publications also include recommended action…

5 Ways Geolocation Helps Fire and EMS

posted on Mar 25, 2019 Best Practices

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

EMS Predictions: Changes on DEA Controlled Substance Rules

posted on Mar 20, 2019 Best Practices

As one of the leading holders of EMS data in the nation, ESO maintains a unique perspective into trends and factors that promise to impact the industry in the months…

EMS Predictions: Payment Reform

posted on Mar 14, 2019 Best Practices

Each year, experts from ESO review the most current information from its large collection of customer-submitted data, firsthand field experience and industry research to create a predictions publication for three…

Take Aim to Create Meaningful Process Improvement

posted on Mar 11, 2019 Best Practices

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

5 Ways Geolocation Helps Fire and EMS

posted on Mar 04, 2019 Best Practices

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

Findings from the 2019 ESO EMS Index

posted on Feb 21, 2019 Best Practices

Today we announced the findings of the “2019 ESO EMS Index!” Now in its second year, the Index tracks the performance of more than 1,200 EMS agencies nationwide and examines…

2019 ESO EMS Index

posted on Feb 19, 2019 Data & Analytics

Understand the big-picture performance of EMS agencies across the United States as outlined in the 2019 ESO EMS Index. Based on data from more than 1200 agencies and representing 7.58…

Get More From Your Data: Improved Research and Patient Care

posted on Feb 14, 2019 Best Practices

Whether you are a researcher pursuing an important topic, or an EMS agency or hospital diligently collecting data on your team’s performance, you are most likely looking for ways to…

Improving Hospital Performance Metrics in 10-Minutes a Day

posted on Feb 06, 2019 Best Practices

Rotating shift schedules can sometimes work against a hospital staff tasked with providing high quality care and patient safety for long hours at a time, with team members they may…

Battling Rising Readmission Rates for Stroke

posted on Jan 30, 2019 Best Practices

It is predicted that an additional 3.4 million U.S. adults will have had a stroke by 2030, a 20.5% increase in prevalence from 2012. With this rising prevalence of strokes,…

Fire Department Launches First All-Female Shift

posted on Jan 24, 2019 Industry Insights

Congratulations to ESO customer Spokane County Fire District #8 for their first all-female shift! As firefighter-paramedic Jennifer Raudebaugh tells FireRescue1 “I get kind of choked up about it. I want to…

The Best Data to Illustrate a Fire Department’s Value

posted on Jan 23, 2019 Best Practices

Although firefighters primarily think of people they protect and serve as members of their community, they are, in fact, also customers. And just like any business, it’s important for executives…

Understanding the Role of the 911 Dispatcher

posted on Jan 21, 2019 Industry Insights

In more than 6,000 public safety answering points (PSAPs) around the nation, an unsung hero plays a key role. They help save lives and property, are masters of multitasking, and…

3 Steps for Better EMS Performance Metrics

posted on Jan 11, 2019 Best Practices

Performance metrics are becoming increasingly important in the health care industry, and EMS agencies are beginning to feel the effect. “Value-based health care” is on the rise and the percentage…

What’s in Store for Hospitals in 2019?

posted on Jan 03, 2019 Best Practices

What does 2019 have in store for hospitals? If we take a sneak peek into our crystal ball, we’ll see that there is a need for together communication between EMS…

What Does 2019 Have in Store for Fire Departments?

posted on Jan 03, 2019 Best Practices

If we peer into the crystal ball, what will we see in 2019? For fire departments, we see awareness of mental health and overall wellness as a big topic. We…

What Does 2019 Hold In Store for EMS Agencies?

posted on Jan 02, 2019 Best Practices

A new year always brings with it new challenges and new opportunities. For EMS organizations, one big issue to watch is the rule changes around controlled substances. Provider safety and…

EMS Predictions

posted on Jan 01, 2019 Industry Insights

Download EMS Predictions for 2019 to learn steps to adapt with the evolution of shared decision-making, role of EMS in value-based purchasing, and more.

Fire Department Predictions

posted on Jan 01, 2019 Industry Insights

Download Fire Department Predictions for 2019 to learn how accreditation can impact your funding streams for your fire department, the role of data in effective budgeting, and more.

Hospital Predictions

posted on Jan 01, 2019 Industry Insights

Download Hospital Predictions for 2019 to learn the latest trends in evidence-based care and insightful questions to ask your team and much more.

Improving Fire Radio Standards

posted on Dec 19, 2018 Best Practices

In such a potentially life-threatening line of work like firefighting, reliable communication is one of the top concerns in keeping all team members safe, in addition to preserving property and lives…

Top 10 PCR Mistakes and How EMS Can Avoid Them

posted on Dec 17, 2018 Best Practices

On an especially busy shift or during long hours, it may be tempting to rush through the patient care record (PCR), or feel compelled to move on quickly to the…

Fire Safety Project Empowers Students to Educate Community

posted on Dec 14, 2018 Industry Insights

A new approach to fire safety is not only teaching high school students the key concepts of fire prevention, but empowering them to help their fellow community members in a practical and…

Best of EMS

posted on Dec 12, 2018 Industry Insights

Who doesn’t love a good “best of” collection? Greatest hits albums, Oprah’s favorite things, ESPN’s highlights reels. They sort through the noise and give us just the very best. That’s…

Ensuring Your Smart Response Vehicles Stay Connected

posted on Dec 10, 2018 Best Practices

First responders today are driving and operating increasingly “smart” vehicles, sending and receiving data on an almost constant basis. From automatic vehicle location (AVL) and computer aided dispatch (CAD), to…

How EHR Training is Improving Physician Job Satisfaction

posted on Dec 06, 2018 Best Practices

When going through medical school, most future physicians imagine saving lives, making a difference in the health of countless adults and children, or maybe even discovering the cure for some terrible…

4 Can’t Miss Hospital Resources

posted on Dec 05, 2018 Best Practices

Continued learning is valued in every profession, but it’s easy to get wrapped up in the busyness of life and fall behind on the “things you should know”. This time…

Webinar: Preventing Mistakes for Better Patient Safety

posted on Dec 04, 2018 Best Practices

Patient safety has been a big topic in healthcare for the past 10-15 years, and the focus on patient safety has resulted in quantifiable improvements in reducing the harm that…

Mobile Devices in Hospitals: Combating Contamination

posted on Nov 30, 2018 Best Practices

While cell phones and mobile devices are an ubiquitous part of life for health care providers – both on and off the job – more research is being conducted into…

Virtual Reality as an Effective Fire Training Tool

posted on Nov 26, 2018 Industry Insights

The reach of Smart Firefighting is now quickly spreading into a new sphere for firefighters around the globe: training and education. While smart technologies have become somewhat common in numerous areas of…

Limited-Time Early Bird Discounts Available for Wave 2019

posted on Nov 20, 2018 Best Practices

 One of the industry’s top training and networking events for EMS, fire, and hospital professionals is now open for registration, with a special Early Bird discount available until Dec. 1, 2018. Wave 2019 is…

Quality Innovation Networks – Notable Impact for Providers 

posted on Nov 19, 2018 Best Practices

The most recent report from the Centers for Medicare & Medicaid Services (CMS) shows that the federally funded Quality Improvement Organization (QIO) program achieved an impressive and far-reaching impact in a…

10 Emergency Departments Reduce Opioid Prescriptions by 36%

posted on Nov 15, 2018 Best Practices

For around two decades years now, many health care providers have witnessed first-hand the results of the so-called “opioid epidemic.” Operating under the early mistaken idea that prescription opioids were not highly…

Medication Mistakes: bad employees or system flaws?

posted on Nov 13, 2018 Best Practices

The agency’s Clinical and Education Coordinator got the phone call from Kyle, a paramedic, at 2:30 in the morning. Kyle reported that earlier in his shift he had cared for…

Closing the Feedback Loop from Hospital to EMS

posted on Nov 13, 2018 Best Practices

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

Webinar: The EMS Revolution

posted on Nov 07, 2018 Data & Analytics

In 1776, scrappy American colonists challenged the British government and the world was never the same. In 2018, two new research studies are challenging EMS operations and it’s likely that…

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