Category: Data & Analytics

Why First Responders Face Increased Risk for PTSD, Suicide

posted on Aug 23, 2019 Best Practices

For most Americans, a typical day at the office comes with the usual ups and downs, some stress, difficult clients, perhaps some inner-office politics. For first responders, on the other…

Industry Insight: EMS Rates of Complete Stroke Assessments

posted on Aug 23, 2019 Best Practices

At the end of 2018, ESO released its second annual EMS Index, an in-depth report covering key data points and trends in the EMS industry, based on more than 7.58…

New Updates: 2019 EMS Industry Index Mid-Year Data

posted on Aug 20, 2019 Best Practices

If you’re looking for the most up-to-date data on the EMS industry’s top pressing issues, you don’t want to miss the mid-year update to ESO’s in-depth EMS industry index. At…

Software Spotlight: ESO Quality Management

posted on Aug 16, 2019 Data & Analytics

ESO Quality Management offers clinical and billing reviewers the tools needed to share feedback, perform quality checks and improve education among staff. Discover the benefits of this built-in module within…

4 Reasons Why Your EMS Data is Important to NEMSIS

posted on Aug 07, 2019 Best Practices

If you are a part of an EMS agency in any U.S. state – or the majority of U.S. territories – you undoubtedly are aware of the efforts of the…

Feature Highlight: ESO Fire Critical Incident Fields

posted on Aug 06, 2019 Data & Analytics

Critical incidents have a direct correlation to firefighters experiencing traumatic stress. ESO Fire’s Critical Incident fields give you the insight to help identify, intervene, and prevent symptoms and behaviors of PTSD from occurring.

ESO EHR: The Modern ePCR for EMS

posted on Jul 31, 2019 Data & Analytics

When electronic patient care records (ePCRs) first arrived on the scene, they were essentially electronic versions of old paper forms used by EMS agencies, ambulance services, and fire departments. And…

5 Ways Inspection Makes Fire Response More Efficient

posted on Jul 29, 2019 Best Practices

For fire agencies everywhere, inspecting properties within a community is a key role that fulfills not only national, state, and local safety requirements but can actually help increase efficiencies within…

6 Key Data Points Every Fire Department Should Analyze

posted on Jul 11, 2019 Best Practices

Data in the fire industry has been a forefront topic in recent years, and for good reason. Tracking and analyzing data, statistics, and trends can be an extremely powerful tool…

Less Pain, More Power with Integrated Software

posted on Jul 02, 2019 Best Practices

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

Intro to ESO Scheduling Recording

posted on Jun 24, 2019 Data & Analytics

ESO Scheduling goes way beyond filling open shifts. Take a deeper dive into automated scheduling and all that it offers by watching our “Intro to ESO Scheduling” webinar recording. You’ll…

Case Study: Using Data to Improve Patient Pain Management

posted on Jun 10, 2019 Data & Analytics

Quality improvement projects are an important element for EMS agencies wanting to improve care for their community, ensure their performance aligns with national standards, and keep their teams’ skills in…

ESO Analytics for QI

posted on Jun 06, 2019 Best Practices

Getting S.M.A.R.T. About Your Aim A common and effective tool for generating an aim statement is the S.M.A.R.T. criteria, a simple acronym that helps ensure

Announcing QI Summer School

posted on May 13, 2019 Best Practices

This year at ESO we’re doubling down on our quality improvement focus. In fact, I’d go as far as to say it is my mantra for the whole year. From…

How Fire Agencies Can Support the ARC ‘Home Fire Campaign’

posted on May 10, 2019 Data & Analytics

The American Red Cross (ARC) is currently conducting its annual Home Fire Campaign, a nationwide program launched in 2014 aimed at reducing death and injury from home fires by 25%….

EMS Quality Improvement Summer School

posted on May 07, 2019 Best Practices

Get your quality improvement project up and running with QI Summer School! Hosted by Drs. Remle Crowe and Scott Bourn, QI Summer School breaks down the science of improvement over…

Selecting Your Next QI Project: Let the Data Be Your Guide

posted on Apr 25, 2019 Best Practices

When it comes to improving the health and safety of our EMS professionals, patients, and communities, we all want to do better. If your EMS agency is like most, there’s…

Liberty Fire Department Saves Time, Leverages More Data

posted on Apr 22, 2019 Best Practices

Fire agencies are always pushing for improvement. Whether it’s tweaking operational procedures or adding new training opportunities, more efficient firehouses mean safer communities and teams. But how can an agency…

9 Signs You Need New NFIRS Reporting Software

posted on Apr 11, 2019 Best Practices

If you are a fire agency within the United States, there’s a good chance you are reporting your data to the National Fire Incident Reporting System (NFIRS). In fact, the…

Turning EMS Insights into Action

posted on Apr 09, 2019 Data & Analytics

Your EMS agency’s data is a goldmine for improving public safety. When combined with national data, such as from the 2019 ESO EMS Index, the result is beyond powerful. What’s…

How One Fire Agency Made the Switch to More Useful Data

posted on Apr 08, 2019 Best Practices

For today’s professional EMS and fire agencies, data analysis is a necessary component of daily operating procedures. Not only does it ensure that your agency remains in compliance and can…

Screening Tool Optimizes EMS Mental Health Transports

posted on Apr 05, 2019 Best Practices

There are more than 7.4 million mental health–related emergency department (ED) visits in the U.S. every year, and of these, approximately 30 percent arrive by ambulance. Unfortunately, due to a…

Fighting PTSD in the Firehouse

posted on Apr 03, 2019 Best Practices

They’re heroic and brave and can handle any situation. They run towards danger while others are running away. They enter a fire and emerge with rescued people, animals, property. They…

Hospital Predictions: Changes in Acute Stroke Care

posted on Mar 28, 2019 Best Practices

Every year, ESO’s experts to make predictions about what the year ahead will most likely bring for the hospital, fire, and EMS industries. These prediction publications also include recommended action…

Software Spotlight: ESO EHR

posted on Mar 27, 2019 Data & Analytics

ESO Electronic Health Record (EHR) is the next generation of ePCR. With reference guides, built-in Analytics and automated data submission, ESO EHR is so advanced, it actually gives you back…

EMS Predictions: Changes on DEA Controlled Substance Rules

posted on Mar 20, 2019 Best Practices

As one of the leading holders of EMS data in the nation, ESO maintains a unique perspective into trends and factors that promise to impact the industry in the months…

EMS Predictions: Payment Reform

posted on Mar 14, 2019 Best Practices

Each year, experts from ESO review the most current information from its large collection of customer-submitted data, firsthand field experience and industry research to create a predictions publication for three…

Take Aim to Create Meaningful Process Improvement

posted on Mar 11, 2019 Best Practices

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

5 Ways Geolocation Helps Fire and EMS

posted on Mar 04, 2019 Best Practices

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

2019 ESO EMS Index

posted on Feb 19, 2019 Data & Analytics

Understand the big-picture performance of EMS agencies across the United States as outlined in the 2019 ESO EMS Index. Based on data from more than 1200 agencies and representing 7.58…

Get More From Your Data: Improved Research and Patient Care

posted on Feb 14, 2019 Best Practices

Whether you are a researcher pursuing an important topic, or an EMS agency or hospital diligently collecting data on your team’s performance, you are most likely looking for ways to…

Improving Hospital Performance Metrics in 10-Minutes a Day

posted on Feb 06, 2019 Best Practices

Rotating shift schedules can sometimes work against a hospital staff tasked with providing high quality care and patient safety for long hours at a time, with team members they may…

EMS, Fire, and Revenue Recovery Sessions at Wave 2019

posted on Jan 31, 2019 Best Practices

Nearly 500 health and safety leaders have already registered to join us at Wave 2019. If you are one of them, then we cannot wait to see you in Austin!…

Battling Rising Readmission Rates for Stroke

posted on Jan 30, 2019 Best Practices

It is predicted that an additional 3.4 million U.S. adults will have had a stroke by 2030, a 20.5% increase in prevalence from 2012. With this rising prevalence of strokes,…

The Best Data to Illustrate a Fire Department’s Value

posted on Jan 23, 2019 Best Practices

Although firefighters primarily think of people they protect and serve as members of their community, they are, in fact, also customers. And just like any business, it’s important for executives…

3 Steps for Better EMS Performance Metrics

posted on Jan 11, 2019 Best Practices

Performance metrics are becoming increasingly important in the health care industry, and EMS agencies are beginning to feel the effect. “Value-based health care” is on the rise and the percentage…

Limited-Time Early Bird Discounts Available for Wave 2019

posted on Nov 20, 2018 Best Practices

 One of the industry’s top training and networking events for EMS, fire, and hospital professionals is now open for registration, with a special Early Bird discount available until Dec. 1, 2018. Wave 2019 is…

10 Emergency Departments Reduce Opioid Prescriptions by 36%

posted on Nov 15, 2018 Best Practices

For around two decades years now, many health care providers have witnessed first-hand the results of the so-called “opioid epidemic.” Operating under the early mistaken idea that prescription opioids were not highly…

Webinar: The EMS Revolution

posted on Nov 07, 2018 Data & Analytics

In 1776, scrappy American colonists challenged the British government and the world was never the same. In 2018, two new research studies are challenging EMS operations and it’s likely that…

Spooky Stats: Top Calls for First Responders on Halloween

posted on Oct 29, 2018 Best Practices

Mischief in the streets. Sugar-crazed children running wild. More people out later than usual, partaking in Halloween shenanigans. Sounds like a recipe for disaster. Fire responders undoubtedly have a mixture…

Hospitals See 45% Increase in Serious Birth Complications

posted on Oct 28, 2018 Data & Analytics

The rate of severe complications encountered during hospitals births has risen sharply over the last 10 years, according to a recent study released by the Agency for Healthcare Research and Quality (AHRQ)….

Sharing Patient Records During Natural Disasters

posted on Oct 26, 2018 Data & Analytics

The patient sitting before you has been evacuated from a devastating hurricane. His is 75 years old and has no access to his medication, and you are scrambling to locate…

Five Actionable EMS Metrics | On-Demand Webinar

posted on Oct 24, 2018 Best Practices

Learn how you can use the five metrics reported in the ESO EMS Index and EMS Index: Mid-Year Update to better understand your EMS agency and drive performance improvement. David…

5 Key Reports for EMS Leaders

posted on Oct 23, 2018 Best Practices

All EMS agencies collect incident and patient data – to stay compliant, ensure protocols are followed, and to report into state and federal agencies. However, collecting data is only the…

2018 ESO Fire Trends Report

posted on Oct 17, 2018 Best Practices

In the fire service, data and effective analysis have the potential to reduce community risk, improve responder safety and ultimately, transform fire departments. That’s why we want to do our…

How a Fire District Cut Paperwork for Better Reporting

posted on Oct 12, 2018 Data & Analytics

It’s safe to say that no one becomes a firefighter so that they can do paperwork. More likely, you joined to help save lives and property, improve your community, and…

Big Data for Firefighting: 4 Real-World Benefits

posted on Oct 07, 2018 Data & Analytics

You may hear the term “Big Data” thrown around quite a bit these days, in a wide range of applications, from high-tech industries to consumer applications like smart phones, fitness…

ROI Calculator: How Much Could Automation Save Your Agency?

posted on Sep 25, 2018 Best Practices

In the healthcare field – especially those critical first hours after an emergency or incident – second and minutes count. EMTs, nurses, physicians, and firefighters are all working together to…

Emergency Department Costs, Severity of Cases on the Rise

posted on Sep 06, 2018 Data & Analytics

A recent study is showing that emergency department spending per patient has nearly doubled from 2009 to 2016 – with a marked increase in the number of highest severity ratings…

The Index Mid-Year Update: How Does Your Agency Compare?”

posted on Aug 16, 2018 Company Updates

Earlier this year, we launched the first-ever ESO EMS Index to look at five key metrics that affect EMS agencies across the country. We looked at more than 5 million…

It’s Coming – The 2018 EMS Index: Mid-Year Update

posted on Aug 14, 2018 Best Practices

Earlier this year, we identified a number of trends we believed would have an impact on EMS organizations in 2018. The prevailing theme is data. Or, rather, the need for…

2018 EMS Index: Mid-Year Update

posted on Aug 13, 2018 Data & Analytics

At the beginning of this year we launched the 2018 ESO EMS Index, examining five key metrics for EMS agencies Stroke assessment performance Percent of patients suffering from overdose ETCO2…

Fighting the ‘Data Delgue’ in Smart Firefighting

posted on Aug 06, 2018 Data & Analytics

Firefighting is, as an industry, getting “smarter.” And it’s a good thing, too. With more complicated buildings and properties, more chemicals and hazards, and more people in our cities and communities needing…

The Benefits of SaaS for First Responders

posted on Aug 02, 2018 Data & Analytics

You may often hear about “The Cloud” or SaaS solutions – short for “software as a service” – and wondered if and how they may benefit those in the business…

Harnessing Data to Make Firefighting Smarter

posted on Aug 01, 2018 Data & Analytics

The “smart technology” that you find in your phone, in your car, in your watch, and in your home can make life easier, more integrated, more efficient, and even safer….

The Future of Healthcare Analytics

posted on Jul 27, 2018 Best Practices

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

EMS Index Updates

posted on Jul 26, 2018 Data & Analytics

At the beginning of this year we launched the 2018 ESO EMS Index, examining five key metrics for EMS agencies Stroke assessment performance Percent of patients suffering from overdose ETCO2…

5 Ways Data Improves the Patient Experience

posted on Jul 03, 2018 Best Practices

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

A Cheat Sheet for Fire and EMS

posted on Jun 29, 2018 Data & Analytics

Does the thought of statistics make you a little queasy? You’re not alone: According to a recent study, only 0.06247% of firefighters and EMS personnel like statistics. (And yes, we…

Software Spotlight: ESO Fire Incidents

posted on Jun 28, 2018 Data & Analytics

ESO Fire Incidents is an intuitive, cloud-based NFIRS reporting software solution. Built to meet the needs and workflows of firefighters in the field, Fire Incidents helps departments save time, create…

Save Time and Improve Reporting with Fire and EHR Software

posted on Jun 26, 2018 Data & Analytics

Iona-McGregor Fire District was looking for easy-to-use fire department software that would guide responders to input the essential data, improve the quality of reports and meet their state reporting needs….

On Demand: Data-Driven Decision Making for Fire Departments

posted on Jun 21, 2018 Best Practices

Collecting data is only one piece of the decision-making puzzle. In order to drive performance, improve response times, reduce community risk and understand critical tasking, you need to learn how…

Detroit Fire Department Is Using Data for the Greater Good

posted on Jun 21, 2018 Data & Analytics

Can a major city fire department use data to drive change and improve care … in the middle of a municipal bankruptcy, to boot?  Yes, says Robert B. Dunne, MD,…

How Hospitals Can Cultivate EMS Loyalty

posted on Jun 15, 2018 Data & Analytics

When hospitals foster loyalty among EMS agencies, the result is not only greater transport volume and increased revenue, but it’s also greater efficiency and improved quality of care – in…

Feature Highlight: ESO EHR Overdose Forms

posted on Jun 12, 2018 Data & Analytics

ESO Electronic Health Record (EHR) offers Overdose Surveillance Forms to enable your EMS agency to easily track overdose documentation so you can improve responses and outcomes. Discover the benefits of…

How the Internet of Things Impacts Health Care

posted on Jun 12, 2018 Best Practices

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

Adapting to Changes with Easy-To-Use Software

posted on Jun 07, 2018 Data & Analytics

Iona-McGregor Fire District was looking for easy-to-use fire department software that would guide responders to input the essential data. This data would improve quality and meet the reporting needs of…

Battling the Opioid Crisis With Data in Boston

posted on Jun 07, 2018 Data & Analytics

It’s no secret that the opioid crisis has hit hard in cities across the U.S., and Boston is no exception. But one way Boston stands out is its dedication to…

A Look at Data-Driven Decisions for Fire Depts. – Part 4

posted on May 16, 2018 Data & Analytics

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

National Nurses’ Week: A Look At The Long Hours

posted on May 14, 2018 Best Practices

Each year, National Nurse’s Week celebrates the more than 4.1 million professionally active nurses in the U.S., pausing to appreciate members of what Americans have rated as the “most honest…

3 Features In Fire Inspection & Pre-Planning Software

posted on May 14, 2018 Best Practices

Whether your fire agency has a dedicated fire inspector, or the task falls to a combination of staff and field personnel, inspection and pre-planning is an important and necessary part…

A Look at Data-Driven Decisions for Fire Depts. – Part 3

posted on May 09, 2018 Data & Analytics

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

Make Your Dumb Data Smart

posted on May 08, 2018 Best Practices

In an industry that is exceptionally efficient at creating data points, the sheer amount of information available can be daunting – and even counter-productive – to those in the EMS…

How Healthcare Providers Can Observe American Stroke Month

posted on May 07, 2018 Best Practices

In honor of the month of May’s designation as American Stroke Month, the American Stroke Association (ASA) is encouraging health care providers and hospitals to focus on the latest developments…

A Look at Data-Driven Decisions for Fire Depts. – Part 2

posted on May 02, 2018 Data & Analytics

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock, a Captain with the Fayetteville (NC) Fire/Emergency…

Firefighters Face 60% Increase in Fire Calls in 2018

posted on Apr 26, 2018 Data & Analytics

The first few months of 2018 may be in the books, but firefighters across the U.S. are staying busier than ever, according to a recent statement by the American Red…

A Look at Data-Driven Decisions for Fire Depts. – Part 1

posted on Apr 25, 2018 Data & Analytics

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock and Frank Blackley challenge you to…

Big Data, Smart Data and Fire

posted on Apr 23, 2018 Data & Analytics

Earlier this year, we predicted trends that were going to have an impact on firefighters and fire departments around the country. One of them was about the use of data….

Webinar: Make Your Dumb Data Smart

posted on Apr 20, 2018 Best Practices

Is there more to your EMS data than you realize? Watch the on-demand “Make Your Dumb Data Smart” webinar, based on a Wave 2018 session, to learn our approach to…

Improving Hospital Workflows through Health Data Exchange

posted on Apr 06, 2018 Data & Analytics

Since the HITECH Act of 2009, hospital administrators have been challenged to incorporate impactful analytics into their hospital systems to drive population health outcomes, improve operational efficiencies and prevent unnecessary…

Improving EMS & Hospital Communications

posted on Apr 02, 2018 Data & Analytics

To become effective interagency communicators, hospitals and EMS agencies must look at the entire continuum of care to find weak spots within their systems and processes. Many agencies find that…

What We Can Learn from Baseball’s Obsession with Data

posted on Mar 29, 2018 Data & Analytics

As I read through The Wall Street Journal this morning the sub-head for an article titled, “The Data Wonk Who Became a Coach,” by Jared Diamond, captured my attention. The…

In the News: Miramar Fire-Rescue

posted on Mar 26, 2018 Data & Analytics

Miramar Fire-Rescue is located in Florida, between Ft. Lauderdale and Miami, and they serve a population of over 130,000 people. As the Regional Account Manager for Florida, I have the…

West County EMS’ EHR and HDE Software Success Story

posted on Mar 13, 2018 Data & Analytics

An overarching goal of many EMS and Firefighting organizations is to continuously improve their quality of patient care and demonstrate value within their communities. One of the best ways to…

Gaining Better Access to EMS Patient Records

posted on Mar 12, 2018 Data & Analytics

St. Elizabeth Healthcare wanted to enhance their collaboration with EMS agencies while providing better services for the patients in their community. Specifically, St. Elizabeth received patients from 35 EMS agencies…

A Tale of Three Administrators

posted on Mar 05, 2018 Best Practices

Read A Tale of Three Administrators to discover how hospital administration can be improved through an electronic, two-way sharing of health data between hospitals and EMS agencies.

EMS Agencies’ Data on the Opioid Crisis

posted on Mar 01, 2018 Data & Analytics

Every week it seems one of the biggest topics in the healthcare industry is the overdose and opioid epidemic in the United States today. Many reports, including EMS agency reporting,…

Live Webinar featuring ESO Properties & Inspections

posted on Feb 21, 2018 Data & Analytics

Date: Wednesday, March 7 Time: 11 a.m. CST ESO Properties & Inspections has arrived! The latest modules built for the fire market, ESO Properties and Inspections will help you keep track of the…

Live Webinar featuring ESO Properties & Inspections

posted on Feb 21, 2018 Company Updates

Date: Thursday, March 1 Time: 1 p.m. CST ESO Properties & Inspections has arrived! The latest modules built for the fire market, ESO Properties and Inspections will help you keep track of the…

Session at Wave: 2018 ESO EMS Index

posted on Feb 20, 2018 Data & Analytics

Have you ever wondered how your organization is performing in comparison to your peers? During Wave 2018, ESO’s national user and data conference, Dr. Brent Myers, Chief Medical Officer of…

How Does Your EMS Agency Compare to the National Average?

posted on Feb 15, 2018 Data & Analytics

 If you’re like me, you have no idea who the ancient Greek philosopher Heraclitus is. But you are very familiar with his words of wisdom: The only thing that is…

Proving Value with EMS Data

posted on Feb 14, 2018 Data & Analytics

West County EMS and Fire Protection District’s adoption of ESO Electronic Health Record (EHR) and Health Data Exchange (HDE) allowed their chief to immediately gain insight into the team’s performance and making data-driven decisions to improve patient care.

Shocks to The System – Wave Day 2 Keynote

posted on Feb 05, 2018 Data & Analytics

Imagine a future in which EMS arrives at a scene via jetpack, drones deliver needed supplies and – instead of an ambulance – a modular hospital drives itself to the…

Four Hospital Trends to Track in 2018

posted on Jan 04, 2018 Data & Analytics

What does 2018 have in store for hospitals? If we take a sneak peek into our crystal ball, we’ll see that data will continue to play a major role. We…

Trends with the Biggest Impact on EMS Agencies for 2018

posted on Jan 02, 2018 Data & Analytics

A new year brings with it new challenges as well as new opportunities. 2018 is no different. For EMS organizations, data will continue to emerge as a core trend that…

EMS/Hospital Performance Improvements With Shared Data

posted on Oct 19, 2017 Data & Analytics

For the growing number of EMS systems nationwide who use two-way data exchange using ESO Health Data Exchange (HDE), having hospital data brings unprecedented opportunities for performance improvement. But the…

The Future of EMS in 2050

posted on Sep 28, 2017 Data & Analytics

What will EMS look like 33 years from now? That’s the question that the National Office of EMS is asking the national EMS community, from the biggest municipal systems to the smallest volunteer departments, via the recently-kicked-off EMS Agenda 2050 Project.

Fight Opioid Crisis with EMS Data from ESO

posted on Jun 05, 2017 Data & Analytics

Drug overdose deaths and opioid-involved deaths continue to increase in the United States. According to the latest figures, more than six out of 10 drug overdose deaths now involve an opioid, and every day 91 Americans die of opioid overdose.

Hidden Threats for Hospitals

posted on May 05, 2017 Data & Analytics

In 2016, the Joint Commission published a report that illustrated the nation’s level of noncompliance with Joint Commission standards. One such standard — Record of Care (RC) 01.01.01, the foundational standard for patients’ medical records — is a perennial top 10 on the list of most frequently cited standards.

Outcome Measures Case Study

posted on Nov 14, 2016 Data & Analytics

Outcome measures are an important part of EMS Compass, and NEMSIS version 3 has the capability to make these measures readily available to every agency, large and small. We talked to Jeffrey L. Jarvis, MD, MS, EMT-P, to see how some agencies are using outcome measures.

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