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< Management

Kerri Swope

Chief Customer Officer

Kerri Swope joins ESO as Chief Customer Officer to build and cultivate a world-class customer service team dedicated to creating great customer experiences across the entire customer journey. Prior to ESO, she was Head of Customer Operations at Gusto, where she led the customer operations team, including onboarding and issue resolution for more than 200,000 customers. Before Gusto, Swope spent many years at, moving into senior leadership roles focused on developing and providing operational and customer service excellence. Swope received her MBA from the University of Texas at Austin. She received a BBA and BA in Marketing from Stephen F. Austin State University.


Start the New Year with a BANG – or better yet, with Wave! Early Bird pricing for Wave 2023 featuring ESO Training Academy has been EXTENDED to January 15, 2023.