Category: Company Updates

Welcome back to another edition of ESO quarterly product updates. Here, you’ll find the latest changes from Q1 2025 and the exciting updates to come in Q2. With our new…

Emergency service technology, across all markets and needs, is making a long-awaited shift. What began as a set of necessary features and functionality to support documentation requirements is now evolving…

Happy New Year, and welcome back to another edition of ESO product updates. Thanks to our new and improved feedback process, our customers have been more involved than ever in…

At ESO, we are a mission-centric company, which is why it is vital that each step that we take ties back to our commitment to transform community health and safety…

We’re excited to announce the launch of our advanced Critical Care functionality within ESO Electronic Health Record (EHR), designed to meet the unique demands of high-acuity healthcare environments. Developed in…

Welcome to this quarter’s product updates. Our customers are at the heart of what we do, which is why it’s incredibly important for us to keep you in the loop…

As fire departments prepare for the transition to the National Emergency Reporting Information System (NERIS), we understand there are many questions about how this new standard will fit into your…

  “The ability for us to link data from the 9-1-1 call through the hospital visit and post-acute care for the very first time is exciting and will help us…

Our customers are at the heart of what we do, which is why it’s incredibly important for us to keep you in the loop on the exciting changes to come….

Thanks to your continued feedback and dedication to helping us improve ESO products, we have so many highlights to share from Q1.  Additionally, we are excited to give you a…

Happy New Year! As 2024 begins, there are many things we are looking forward to in the new year, including a quickly approaching Wave 2024 featuring ESO Training Academy, as…

In listening to feedback from our users and customers, we’ve recognized that many of you want to stay in the loop on ESO product improvements. Our intent is to provide…

Dear Colleagues, After investing my heart and soul into ESO for almost two decades, I’ve decided to transition from CEO to Executive Board Chair at the start of July. First…

Building on more than a decade of annual conferences, Wave 2023 is shaping up to be one of our most exciting events to date. Hosted in the heart of Austin,…

Back in 2010, when the first ESO Wave conference took place, we never envisioned what it would it would become. From a gathering of 100 attendees in a small hotel,…

In one of the strangest and most disruptive years in recent American memory, EMS professionals continued to suit up every day and face the COVID-19 pandemic head on. And just…

Among the many things that keep a fire chief up at night, retention of quality fire fighters most likely ranks at the top of the list. With an average turnover…

Hospitals wanting a more accurate view of what’s really going on in their communities have discovered a gold mine of insight to be gleaned from their EMS partners. Prehospital care…

When it comes to responding to a structure fire, there are few things as valuable as situational awareness. From the number of exits to locations of hazardous materials, blueprints, and…

Built on decades of service to the fire industry and a wide network of industry professionals and partners, ESO recently released the newest version of its fire-specific record management system…

This winter Engine 18 from the Columbus Fire Division found a new home – the ESO Fire Division office in Des Moines, Iowa. It is highly important to the whole…

We are excited to announce that Dr. Brent Myers has joined ESO as our Chief Medical Officer.  He brings almost two decades of leadership experience as a medical practitioner, both…