Category: Company Updates

(Q1/2024) ESO Updates: Quarterly Product Enhancements

posted on Apr 02, 2024 Company Updates

Thanks to your continued feedback and dedication to helping us improve ESO products, we have so many highlights to share from Q1.  Additionally, we are excited to give you a…

(Q4/23) ESO Updates: Quarterly Product Enhancements

posted on Jan 11, 2024 Company Updates

Happy New Year! As 2024 begins, there are many things we are looking forward to in the new year, including a quickly approaching Wave 2024 featuring ESO Training Academy, as…

(Q3/23)ESO Updates: Quarterly Product Enhancements

posted on Nov 09, 2023 Company Updates

In listening to feedback from our users and customers, we’ve recognized that many of you want to stay in the loop on ESO product improvements. Our intent is to provide…

A Letter From Chris Dillie

posted on Jul 17, 2023 Company Updates

Dear Colleagues, After investing my heart and soul into ESO for almost two decades, I’ve decided to transition from CEO to Executive Board Chair at the start of July. First…

Top 10 Reasons to Attend ESO Wave 2023

posted on Oct 20, 2022 Company Updates

Building on more than a decade of annual conferences, Wave 2023 is shaping up to be one of our most exciting events to date. Hosted in the heart of Austin,…

Top 5 Reasons to Attend Wave and ESO Training Academy

posted on Oct 26, 2021 Company Updates

Back in 2010, when the first ESO Wave conference took place, we never envisioned what it would it would become. From a gathering of 100 attendees in a small hotel,…

New 2021 ESO EMS Index Tracks Nationwide EMS Performance

posted on Apr 01, 2021 Best Practices

In one of the strangest and most disruptive years in recent American memory, EMS professionals continued to suit up every day and face the COVID-19 pandemic head on. And just…

4 Ways to Increase Firefighter Retention

posted on Jan 14, 2021 Company Updates

Among the many things that keep a fire chief up at night, retention of quality fire fighters most likely ranks at the top of the list. With an average turnover…

How EMS Data Impacts Joint Commission Compliance

posted on Nov 20, 2020 Company Updates

Hospitals wanting a more accurate view of what’s really going on in their communities have discovered a gold mine of insight to be gleaned from their EMS partners. Prehospital care…

3 Reasons Fire Preplans Fail

posted on Jul 14, 2020 Company Updates

When it comes to responding to a structure fire, there are few things as valuable as situational awareness. From the number of exits to locations of hazardous materials, blueprints, and…

ESO Releases Next-Gen Version of ESO Fire Software Suite

posted on Jun 03, 2020 Company Updates

Built on decades of service to the fire industry and a wide network of industry professionals and partners, ESO recently released the newest version of its fire-specific record management system…

The History of Columbus FD Engine 18

posted on Feb 07, 2019 Company Updates

This winter Engine 18 from the Columbus Fire Division found a new home – the ESO Fire Division office in Des Moines, Iowa. It is highly important to the whole…

ESO Welcomes New Chief Medical Officer

posted on Feb 01, 2018 Company Updates

We are excited to announce that Dr. Brent Myers has joined ESO as our Chief Medical Officer.  He brings almost two decades of leadership experience as a medical practitioner, both…