Category: Interoperability

Ambulance Patient Offload Time (APOT) is a new metric introduced in the 2024 ESO EMS Index that measures the duration from when an ambulance arrives at the hospital to the…

As providers and payers continue to look for ways to drive down the cost of health care, more and more focus turns to telehealth and telemedicine – basically, the use…

You may have heard of data exchanges between EMS and hospitals, but do you know how they work or exactly how they can benefit your hospital ED team? Sharing data…

Better communication between healthcare providers and first responders along the spectrum of care – both prehospital and hospital– can have real benefits for patients, communities, and agencies. Learn how ePCR,…

While some hospitals across the nation are slowly recovering from the massive first wave of COVID-19 cases – and others are gearing up to battle the growing second wave –…

Reduce barriers of communication between prehospital and hospital care with tools that deliver valuable patient data in real time, from the scene. Seamless and bidirectional sharing of patient information not…

From tracking patient care to being aware of what your own team members are experiencing out in the field, clinical-quality data that is easily accessible not only improves your operations…

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

It’s not uncommon for people today to conduct a wide range of daily tasks and business remotely. From online banking, to grocery shopping, to airline reservations, and even registering your…

  Why Does It Matter? The Joint Commission requires hospitals to keep the “record of care, treatment and services”, which includes the complete clinical record. And of course, the complete…

Emergency departments are complex institutions with multiple working parts. Everyone within the department has a unique and vital role to play in ensuring patients receive appropriate care. One of the…

Recently, the Journal of EMS (JEMS) featured ESO Health Data Exchange customer St. Elizabeth Healthcare for their collaborative data sharing with EMS. In short, the St. Elizabeth team realized they…

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

The largest hospital systems in the nation coordinate numerous treatment facilities, process thousands of transports, work with dozens of EMS agencies, and treat thousands of patients. And while the health…

Earlier this year, we predicted trends that were going to have an impact on firefighters and fire departments around the country. One of them was about the use of data….

Since the HITECH Act of 2009, hospital administrators have been challenged to incorporate impactful analytics into their hospital systems to drive population health outcomes, improve operational efficiencies and prevent unnecessary…

There are fewer faster or dramatic ways to change the relationship between EMS and hospitals than with the vendor-agnostic, bidirectional data exchange that comes with ESO Health Data Exchange (HDE)….

Hospitals and EMS agencies looking to improve communication and information exchange during emergency response and throughout the entire continuum of care have found that using both EMS mobile apps, such…

Choosing the right ePCR or EMS electronic health record (EHR) for your service can be daunting. This free downloadable ePCR Buying Guide helps you master the process.