Category: Data & Analytics

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

When it comes to improving the health and safety of our EMS professionals, patients, and communities, we all want to do better. If your EMS agency is like most, there’s…

For today’s professional EMS and fire agencies, data analysis is a necessary component of daily operating procedures. Not only does it ensure that your agency remains in compliance and can…

There are more than 7.4 million mental health–related emergency department (ED) visits in the U.S. every year, and of these, approximately 30 percent arrive by ambulance. Unfortunately, due to a…

They’re heroic and brave and can handle any situation. They run towards danger while others are running away. They enter a fire and emerge with rescued people, animals, property. They…

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

It is predicted that an additional 3.4 million U.S. adults will have had a stroke by 2030, a 20.5% increase in prevalence from 2012. With this rising prevalence of strokes,…

Although firefighters primarily think of people they protect and serve as members of their community, they are, in fact, also customers. And just like any business, it’s important for executives…

Performance metrics are becoming increasingly important in the health care industry, and EMS agencies are beginning to feel the effect. “Value-based health care” is on the rise and the percentage…

You may hear the term “Big Data” thrown around quite a bit these days, in a wide range of applications, from high-tech industries to consumer applications like smart phones, fitness…

A recent study is showing that emergency department spending per patient has nearly doubled from 2009 to 2016 – with a marked increase in the number of highest severity ratings…

Earlier this year, we identified a number of trends we believed would have an impact on EMS organizations in 2018. The prevailing theme is data. Or, rather, the need for…

You may often hear about “The Cloud” or SaaS solutions – short for “software as a service” – and wonder if and how this could benefit the business of first…

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

Does the thought of statistics make you a little queasy? You’re not alone: According to a recent study, only 0.06247% of firefighters and EMS personnel like statistics. (And yes, we…

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

Whether your fire agency has a dedicated fire inspector, or the task falls to a combination of staff and field personnel, inspection and pre-planning is an important and necessary part…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock, a Captain with the Fayetteville (NC) Fire/Emergency…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock and Frank Blackley challenge you to…

Earlier this year, we predicted trends that were going to have an impact on firefighters and fire departments around the country. One of them was about the use of data….

Since the HITECH Act of 2009, hospital administrators have been challenged to incorporate impactful analytics into their hospital systems to drive population health outcomes, improve operational efficiencies and prevent unnecessary…

Hospitals and EMS agencies looking to improve communication and information exchange during emergency response and throughout the entire continuum of care have found that using both EMS mobile apps, such…

An overarching goal of many EMS and Firefighting organizations is to continuously improve their quality of patient care and demonstrate value within their communities. One of the best ways to…

Every week it seems one of the biggest topics in the healthcare industry is the overdose and opioid epidemic in the United States today. Many reports, including EMS agency reporting,…

Drug overdose deaths and opioid-involved deaths continue to increase in the United States. According to the latest figures, more than six out of 10 drug overdose deaths now involve an opioid, and every day 91 Americans die of opioid overdose.