Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

Does the thought of statistics make you a little queasy? You’re not alone: According to a recent study, only 0.06247% of firefighters and EMS personnel like statistics. (And yes, we…

ESO Fire Incidents is an intuitive, cloud-based NFIRS reporting software solution. Built to meet the needs and workflows of firefighters in the field, Fire Incidents helps departments save time, create…

Iona-McGregor Fire District was looking for easy-to-use fire department software that would guide responders to input the essential data, improve the quality of reports and meet their state reporting needs….

Collecting data is only one piece of the decision-making puzzle. In order to drive performance, improve response times, reduce community risk and understand critical tasking, you need to learn how…

Can a major city fire department use data to drive change and improve care … in the middle of a municipal bankruptcy, to boot?  Yes, says Robert B. Dunne, MD,…

When hospitals foster loyalty among EMS agencies, the result is not only greater transport volume and increased revenue, but it’s also greater efficiency and improved quality of care – in…

ESO Electronic Health Record (EHR) offers Overdose Surveillance Forms to enable your EMS agency to easily track overdose documentation so you can improve responses and outcomes. Discover the benefits of…

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

Iona-McGregor Fire District was ready to upgrade their fire department software with a fire RMS that would guide responders to input the essential data and help improve data quality. Like many EMS agencies…

It’s no secret that the opioid crisis has hit hard in cities across the U.S., and Boston is no exception. But one way Boston stands out is its dedication to…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

Each year, National Nurse’s Week celebrates the more than 4.1 million professionally active nurses in the U.S., pausing to appreciate members of what Americans have rated as the “most honest…

Whether your fire agency has a dedicated fire inspector, or the task falls to a combination of staff and field personnel, inspection and pre-planning is an important and necessary part…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Captain with the Fayetteville (NC) Fire/Emergency Management Dept….

In an industry that is exceptionally efficient at creating data points, the sheer amount of information available can be daunting – and even counter-productive – to those in the EMS…

In honor of the month of May’s designation as American Stroke Month, the American Stroke Association (ASA) is encouraging health care providers and hospitals to focus on the latest developments…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock, a Captain with the Fayetteville (NC) Fire/Emergency…

The first few months of 2018 may be in the books, but firefighters across the U.S. are staying busier than ever, according to a recent statement by the American Red…

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock and Frank Blackley challenge you to…

Earlier this year, we predicted trends that were going to have an impact on firefighters and fire departments around the country. One of them was about the use of data….

Is there more to your EMS data than you realize? Watch the on-demand “Make Your Dumb Data Smart” webinar, based on a Wave 2018 session, to learn our approach to…

Since the HITECH Act of 2009, hospital administrators have been challenged to incorporate impactful analytics into their hospital systems to drive population health outcomes, improve operational efficiencies and prevent unnecessary…

To become effective interagency communicators, hospitals and EMS agencies must look at the entire continuum of care to find weak spots within their systems and processes. Many agencies find that…

As I read through The Wall Street Journal this morning the sub-head for an article titled, “The Data Wonk Who Became a Coach,” by Jared Diamond, captured my attention. The…

Miramar Fire-Rescue is located in Florida, between Ft. Lauderdale and Miami, and they serve a population of over 130,000 people. As the Regional Account Manager for Florida, I have the…

An overarching goal of many EMS and Firefighting organizations is to continuously improve their quality of patient care and demonstrate value within their communities. One of the best ways to…

St. Elizabeth Healthcare wanted to enhance their collaboration with EMS agencies while providing better services for the patients in their community. Specifically, St. Elizabeth received patients from 35 EMS agencies…

Read A Tale of Three Administrators to discover how hospital administration can be improved through an electronic, two-way sharing of health data between hospitals and EMS agencies.

Every week it seems one of the biggest topics in the healthcare industry is the overdose and opioid epidemic in the United States today. Many reports, including EMS agency reporting,…

Date: Thursday, March 1 Time: 1 p.m. CST ESO Properties & Inspections has arrived! The latest modules built for the fire market, ESO Properties and Inspections will help you keep track of the…

Have you ever wondered how your organization is performing in comparison to your peers? During Wave 2018, ESO’s national user and data conference, Dr. Brent Myers, Chief Medical Officer of…

 If you’re like me, you have no idea who the ancient Greek philosopher Heraclitus is. But you are very familiar with his words of wisdom: The only thing that is…

West County EMS and Fire Protection District’s adoption of ESO Electronic Health Record (EHR) and Health Data Exchange (HDE) allowed their chief to immediately gain insight into the team’s performance and making data-driven decisions to improve patient care.

Imagine a future in which EMS arrives at a scene via jetpack, drones deliver needed supplies and – instead of an ambulance – a modular hospital drives itself to the…

What does 2018 have in store for hospitals? If we take a sneak peek into our crystal ball, we’ll see that data will continue to play a major role. We…

A new year brings with it new challenges as well as new opportunities. 2018 is no different. For EMS organizations, data will continue to emerge as a core trend that…

For the growing number of EMS systems nationwide who use two-way data exchange using ESO Health Data Exchange (HDE), having hospital data brings unprecedented opportunities for performance improvement. But the…

What will EMS look like 33 years from now? That’s the question that the National Office of EMS is asking the national EMS community, from the biggest municipal systems to the smallest volunteer departments, via the recently-kicked-off EMS Agenda 2050 Project.

Drug overdose deaths and opioid-involved deaths continue to increase in the United States. According to the latest figures, more than six out of 10 drug overdose deaths now involve an opioid, and every day 91 Americans die of opioid overdose.

In 2016, the Joint Commission published a report that illustrated the nation’s level of noncompliance with Joint Commission standards. One such standard — Record of Care (RC) 01.01.01, the foundational standard for patients’ medical records — is a perennial top 10 on the list of most frequently cited standards.

Outcome measures are an important part of EMS Compass, and NEMSIS version 3 has the capability to make these measures readily available to every agency, large and small. We talked to Jeffrey L. Jarvis, MD, MS, EMT-P, to see how some agencies are using outcome measures.