Category: Best Practices

Screening Tool Optimizes EMS Mental Health Transports

posted on Apr 05, 2019 Best Practices

There are more than 7.4 million mental health–related emergency department (ED) visits in the U.S. every year, and of these, approximately 30 percent arrive by ambulance. Unfortunately, due to a…

Fighting PTSD in the Firehouse

posted on Apr 03, 2019 Best Practices

They’re heroic and brave and can handle any situation. They run towards danger while others are running away. They enter a fire and emerge with rescued people, animals, property. They…

5 Ways Geolocation Helps Fire and EMS

posted on Mar 25, 2019 Best Practices

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

Take Aim to Create Meaningful Process Improvement

posted on Mar 11, 2019 Best Practices

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

Firefighters’ Silent Killer: Heart Disease

posted on Feb 26, 2019 Best Practices

February is American Heart Month and there is perhaps no better time to focus on a concerning statistic for American firefighters: cardiac fatalities are the leading cause of death among…

Battling Rising Readmission Rates for Stroke

posted on Jan 30, 2019 Best Practices

It is predicted that an additional 3.4 million U.S. adults will have had a stroke by 2030, a 20.5% increase in prevalence from 2012. With this rising prevalence of strokes,…

The Best Data to Illustrate a Fire Department’s Value

posted on Jan 23, 2019 Best Practices

Although firefighters primarily think of people they protect and serve as members of their community, they are, in fact, also customers. And just like any business, it’s important for executives…

Improve EMS Metrics: 3 Crucial Steps

posted on Jan 11, 2019 Best Practices

Performance metrics are becoming increasingly important in the health care industry, and EMS agencies are beginning to feel the effect. “Value-based health care” is on the rise and the percentage…

Top 10 PCR Mistakes and How EMS Can Avoid Them

posted on Dec 17, 2018 Best Practices

On an especially busy shift or during long hours, it may be tempting to rush through the electronic patient care record (ePCR), or feel compelled to move on quickly to…

How EHR Training is Improving Physician Job Satisfaction

posted on Dec 06, 2018 Best Practices

When going through medical school, most future physicians imagine saving lives, making a difference in the health of countless adults and children, or maybe even discovering the cure for some terrible…

Better Alerting from EMS to Hospitals

posted on Nov 27, 2018 Best Practices

We all played telephone as kids. Where you tell your neighbor one thing, and the last person who hears it, hears something totally different. Or, less amusing and more common,…

Closing the Feedback Loop from Hospital to EMS

posted on Nov 13, 2018 Best Practices

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

The Barriers and Benefits of Telehealth Technologies

posted on Nov 05, 2018 Best Practices

It’s not uncommon for people today to conduct a wide range of daily tasks and business remotely. From online banking, to grocery shopping, to airline reservations, and even registering your…

Thermal Imaging Cameras for More Effective Firefighting

posted on Nov 01, 2018 Best Practices

Today’s firefighting agency has an invaluable tool in its mission to protect lives and properties: the thermal imaging camera (TIC). A TIC is a device, typically handheld, that can be…

Webinar: Creating Complete Clinical Records

posted on Oct 25, 2018 Best Practices

  Why Does It Matter? The Joint Commission requires hospitals to keep the “record of care, treatment and services”, which includes the complete clinical record. And of course, the complete…

7 Must-Have Features for Early Alerting Systems

posted on Oct 23, 2018 Best Practices

More and more hospitals are switching to or starting to look at digital early alerting systems to replace radios for communication with EMS. And for good reason. Early alerting systems…

Better Communication EMS-ED for Better Patient Care

posted on Oct 22, 2018 Best Practices

Emergency departments are complex institutions with multiple working parts. Everyone within the department has a unique and vital role to play in ensuring patients receive appropriate care. One of the…

4 Ways Hospitals Can Partner with EMS to Reduce Readmission

posted on Sep 10, 2018 Best Practices

Hospital readmissions can pose a real problem for health care providers, not only in keeping emergency departments (EDs) packed and overt-stressed, but in driving costs higher and higher, and causing…

3 Steps to Implement Your EMS Agency’s New ePCR

posted on Aug 31, 2018 Best Practices

In 1966, a famous whitepaper was published and made its way all the way to the desk of the President of the United States, offering research that proved that, at…

It’s Coming – The 2018 EMS Index: Mid-Year Update

posted on Aug 14, 2018 Best Practices

Earlier this year, we identified a number of trends we believed would have an impact on EMS organizations in 2018. The prevailing theme is data. Or, rather, the need for…

The Future of Healthcare Analytics

posted on Jul 27, 2018 Best Practices

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

Top 5 Considerations When Choosing Fire RMS Software

posted on Jul 25, 2018 Best Practices

As technology and the tools used on the fire field become increasingly and progressively “smarter,” the data collected from incidents, operations, preplans and more is becoming richer and more informative.   To keep up with the newest standards…

5 Ways Data Improves the Patient Experience

posted on Jul 03, 2018 Best Practices

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

Pre-Planning 101: How to Build a Solid Pre-Plans Program

posted on Jun 25, 2018 Best Practices

When it comes to building out a property pre-planning program, it’s no surprise that you need to make a plan of attack for launching your program before you even start…

How the Internet of Things Impacts Health Care

posted on Jun 12, 2018 Best Practices

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

Transitioning to NEMSIS 3: Three Key Steps to Prepare

posted on Jun 05, 2018 Best Practices

If you’re like many EMS service providers across the U.S., you’re probably preparing for – or currently working towards – integration of the new NEMSIS Version 3 standards for your…

Case Study: Improved Data Flow Between Hospitals and EMS

posted on May 29, 2018 Best Practices

The largest hospital systems in the nation coordinate numerous treatment facilities, process thousands of transports, work with dozens of EMS agencies, and treat thousands of patients. And while the health…

3 Features In Fire Inspection & Pre-Planning Software

posted on May 14, 2018 Best Practices

Whether your fire agency has a dedicated fire inspector, or the task falls to a combination of staff and field personnel, inspection and pre-planning is an important and necessary part…

New Data on Stroke Assessment Could Mean Change for EMS

posted on Apr 30, 2018 Best Practices

The assessment and treatment of acute stroke patients by EMS technicians is on the cusp of a major shift, similar to that experienced in recent years for the screening and…

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