Dear Boss, Here’s Why I Should Attend Wave and FHETS

posted on Jan 16, 2019 in Billing

You already know that Wave is the leading EMS, fire, and hospital industry conference for leveraging data. And you know you’ll have invaluable networking opportunities (RSVP on Facebook to start…

What’s in Store for Hospitals in 2019?

posted on Jan 03, 2019 in Hospital

What does 2019 have in store for hospitals? If we take a sneak peek into our crystal ball, we’ll see that there is a need for together communication between EMS…

Hospital Predictions

posted on Jan 01, 2019 in Hospital

Download Hospital Predictions for 2019 to learn the latest trends in evidence-based care and insightful questions to ask your team and much more.

How EHR Training is Improving Physician Job Satisfaction

posted on Dec 06, 2018 in Hospital

When going through medical school, most future physicians imagine saving lives, making a difference in the health of countless adults and children, or maybe even discovering the cure for some terrible…

4 Can’t Miss Hospital Resources

posted on Dec 05, 2018 in Hospital

Continued learning is valued in every profession, but it’s easy to get wrapped up in the busyness of life and fall behind on the “things you should know”. This time…

Mobile Devices in Hospitals: Combating Contamination

posted on Nov 30, 2018 in Hospital

While cell phones and mobile devices are an ubiquitous part of life for health care providers – both on and off the job – more research is being conducted into…

5 Reasons to Attend FHETS & Wave

posted on Nov 28, 2018 in EMS

If you’re looking for a conference full of thought leadership, data analysis, and training sessions tailored to meet the needs of administrators and field providers alike, then we have the…

Better Alerting from EMS to Hospitals

posted on Nov 27, 2018 in EMS

We all played telephone as kids. Where you tell your neighbor one thing, and the last person who hears it, hears something totally different. Or, less amusing and more common,…

Limited-Time Early Bird Discounts Available for Wave 2019

posted on Nov 20, 2018 in Billing

 One of the industry’s top training and networking events for EMS, fire, and hospital professionals is now open for registration, with a special Early Bird discount available until Dec. 1, 2018. Wave 2019 is…

Using Prehospital Care Data for Joint Commission Compliance

posted on Nov 19, 2018 in Hospital

Joint Commission (JC) compliance has important business implications for hospitals. Meeting these standards help hospitals qualify for federal reimbursement via Medicaid and Medicare. It also serves as a signal to…

Quality Innovation Networks – Notable Impact for Providers 

posted on Nov 19, 2018 in Hospital

The most recent report from the Centers for Medicare & Medicaid Services (CMS) shows that the federally funded Quality Improvement Organization (QIO) program achieved an impressive and far-reaching impact in a…

10 Emergency Departments Reduce Opioid Prescriptions by 36%

posted on Nov 15, 2018 in Hospital

For around two decades years now, many health care providers have witnessed first-hand the results of the so-called “opioid epidemic.” Operating under the early mistaken idea that prescription opioids were not highly…

Closing the Feedback Loop from Hospital to EMS

posted on Nov 13, 2018 in EMS

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

The Barriers and Benefits of Telehealth Technologies

posted on Nov 05, 2018 in Hospital

It’s not uncommon for people today to conduct a wide range of daily tasks and business remotely. From online banking, to grocery shopping, to airline reservations, and even registering your…

Hospitals See 45% Increase in Serious Birth Complications

posted on Oct 28, 2018 in Hospital

The rate of severe complications encountered during hospitals births has risen sharply over the last 10 years, according to a recent study released by the Agency for Healthcare Research and Quality (AHRQ)….

Webinar: Creating Complete Clinical Records

posted on Oct 25, 2018 in Hospital

Your hospital works hard to create complete records of clinical care, not only to achieve Joint Commission compliance, but because it enables better patient care. However, building a complete clinical…

7 Must-Have Features for Early Alerting Systems

posted on Oct 23, 2018 in Hospital

More and more hospitals are switching to or starting to look at digital early alerting systems to replace radios for communication with EMS. And for good reason. Early alerting systems…

Better Communication EMS-ED for Better Patient Care

posted on Oct 22, 2018 in EMS

Emergency departments are complex institutions with multiple working parts. Everyone within the department has a unique and vital role to play in ensuring patients receive appropriate care. One of the…

How a Fire District Cut Paperwork for Better Reporting

posted on Oct 12, 2018 in EMS

It’s safe to say that no one becomes a firefighter so that they can do paperwork. More likely, you joined to help save lives and property, improve your community, and…

October is Cybersecurity Month: 5 Tips to Beef Up Security

posted on Oct 01, 2018 in Billing

October is National Cyber Security Awareness Month (NCSAM). This is the 15th year of the National effort spearheaded by the U.S. Department of Homeland Security and the National Cyber Security Alliance…

Why People Love Regional User Groups

posted on Sep 28, 2018 in EMS

Recently we asked our Facebook followers why they attend Regional User Groups. The results are in and over half of the responders said they came for networking and meeting ESO…

ROI Calculator: How Much Could Automation Save Your Agency?

posted on Sep 25, 2018 in EMS

In the healthcare field – especially those critical first hours after an emergency or incident – second and minutes count. EMTs, nurses, physicians, and firefighters are all working together to…

Flu Vaccine – The Time is Now

posted on Sep 21, 2018 in EMS

Every year, thousands of people fall ill due to influenza. Currently, using ESO Analytics,  we are observing our baseline for incidence of influenza-like-illness of around 160-170 cases per day, compared…

Announcing: Wave Registration is Open

posted on Sep 20, 2018 in Billing

We’re thrilled to announce that registration for FHETS (Firehouse Educational Training Seminar), ESO Training Academy and Wave is now open! FHETS, ESO Training Academy, and Wave gives you access to…

Live from the Seattle Regional User Group

posted on Sep 19, 2018 in EMS

Today ESO is in Seattle, Washington for a regional user group.  Follow us here to see updates from our team as they observe and assist in the day’s activities. 8:40…

Announcing: Fall Regional User Groups

posted on Sep 17, 2018 in EMS

ESO is excited to announce our fall regional user groups! Regional user groups are a great way for you to connect with staff and colleagues from your area to gain…

When Hospitals and EMS Share Data

posted on Sep 14, 2018 in Hospital

Recently, the Journal of EMS (JEMS) featured ESO Health Data Exchange customer St. Elizabeth Healthcare for their collaborative data sharing with EMS. In short, the St. Elizabeth team realized they…

4 Ways Hospitals Can Partner with EMS to Reduce Readmission

posted on Sep 10, 2018 in EMS

Hospital readmissions can pose a real problem for health care providers, not only in keeping emergency departments (EDs) packed and overt-stressed, but in driving costs higher and higher, and causing…

Sepsis Awareness Month: Healthcare Provider Toolkit

posted on Sep 07, 2018 in EMS

Every September, efforts are underway to raise awareness of America’s leading cause of death in the hospital. As a part of Sepsis Awareness Month, the Sepsis Alliance encourages the public, government…

Emergency Department Costs, Severity of Cases on the Rise

posted on Sep 06, 2018 in Billing

A recent study is showing that emergency department spending per patient has nearly doubled from 2009 to 2016 – with a marked increase in the number of highest severity ratings…

How HIEs Deliver Value in Healthcare

posted on Aug 13, 2018 in Hospital

It often takes an entire team of health care professionals to reach a positive outcome for a patient, and a recent push for better information-sharing between all professionals along the…

How to Create Complete Clinical Records

posted on Aug 02, 2018 in Hospital

On-Demand Webinar Your hospital works hard to create complete records of clinical care, not only to achieve Joint Commission compliance, but because it enables better patient care. However, building a…

The Benefits of SaaS for First Responders

posted on Aug 02, 2018 in Billing

You may often hear about “The Cloud” or SaaS solutions – short for “software as a service” – and wondered if and how they may benefit those in the business…

Medical Schools Driving Electronic Health Records Training 

posted on Jul 30, 2018 in Hospital

It’s a common perception that medical technology – in the operating room, in examinations, and in pharmaceuticals – has the potential to evolve at a rapid rate, and medical schools…

The Future of Healthcare Analytics

posted on Jul 27, 2018 in Billing

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

FDA Releases New, Free Mobile Database

posted on Jul 16, 2018 in EMS

Understanding your prescriptions and medications is now easier and more convenient than ever, as the US Food and Drug Administration (FDA) recently launched its free Drugs@FDA Express app, the mobile version of…

New Insight into Why U.S. Ranks #1 in Healthcare Costs

posted on Jul 05, 2018 in Hospital

A recent study conducted by the Harvard Global Health Institute and the London School of Economics revealed that the U.S. continues to outpace its peers when it comes to healthcare spending. After analyzing data from 11 high-income countries, the results…

5 Ways Data Improves the Patient Experience

posted on Jul 03, 2018 in Billing

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

A Cheat Sheet for Fire and EMS

posted on Jun 29, 2018 in EMS

Does the thought of statistics make you a little queasy? You’re not alone: According to a recent study, only 0.06247% of firefighters and EMS personnel like statistics. (And yes, we…

Time-Saving Technology for Improved Patient Care

posted on Jun 27, 2018 in EMS

For EMS patients with time-critical conditions such as stroke, STEMI, trauma or sepsis, shortening the time to treatment is the name of the game. Yet the biggest time savings EMS can…

How Hospitals Can Cultivate EMS Loyalty

posted on Jun 15, 2018 in EMS

When hospitals foster loyalty among EMS agencies, the result is not only greater transport volume and increased revenue, but it’s also greater efficiency and improved quality of care – in…

How the Internet of Things Impacts Health Care

posted on Jun 12, 2018 in Billing

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

What Will Data Look Like in 20 Years?

posted on May 31, 2018 in EMS

Technology that gathers data is exponentially expanding around us – from refrigerators that assess your food stock and send you a virtual grocery list, to your own digital advisor who…

Case Study: Improved Data Flow Between Hospitals and EMS

posted on May 29, 2018 in EMS

he largest hospital systems in the nation coordinate numerous treatment facilities, process thousands of transports, work with dozens of EMS agencies, and treat thousands of patients. And while the health…

Enabling Faster EMS Turnaround and Improved Patient Handoff

posted on May 16, 2018 in Hospital

Emergency departments are complex institutions with multiple working parts. Everyone within the department has a unique and vital role to play in ensuring patients receive appropriate care. One of the…

National Nurses’ Week: A Look At The Long Hours

posted on May 14, 2018 in Hospital

Each year, National Nurse’s Week celebrates the more than 4.1 million professionally active nurses in the U.S., pausing to appreciate members of what Americans have rated as the “most honest…

Strengthening EMS & Emergency Department Communication

posted on May 11, 2018 in EMS

Timing and communication matter for effective patient care in EMS and hospital systems. Poor patient handoffs can slow down turnaround times, cause adverse patient outcomes and result in care providers…

How Healthcare Providers Can Observe American Stroke Month

posted on May 07, 2018 in Billing

In honor of the month of May’s designation as American Stroke Month, the American Stroke Association (ASA) is encouraging health care providers and hospitals to focus on the latest developments…

As Sepsis Cases Rise in U.S. Hospitals, How Can Data Help?

posted on May 03, 2018 in Hospital

Sepsis is on the rise in the United States, according to a recent federal study, with the number of diagnosed cases tripling in the last decade. And at a hefty…

Antibiotic ‘Superbugs’ Have Hospitals on High Alert

posted on May 01, 2018 in Hospital

The Center for Disease Control (CDC) is ramping up its efforts to prepare hospitals and medical staff for the possibility of encountering and containing rare but lethal “nightmare bacteria,” microbes…

New Data on Stroke Assessment Could Mean Change for EMS

posted on Apr 30, 2018 in EMS

The assessment and treatment of acute stroke patients by EMS technicians is on the cusp of a major shift, similar to that experienced in recent years for the screening and…

World Immunization Week: Urgent Global Need for Vaccines

posted on Apr 25, 2018 in Hospital

Last week marked the start of the 6th annual World Immunization Week, an effort endorsed by the World Health Organization (WHO) to highlight how vaccination can improve and save lives…

Improving Hospital Workflows through Health Data Exchange

posted on Apr 06, 2018 in Hospital

Since the HITECH Act of 2009, hospital administrators have been challenged to incorporate impactful analytics into their hospital systems to drive population health outcomes, improve operational efficiencies and prevent unnecessary…

Data Integration – Why EMS is a Great Partner for Hospitals

posted on Apr 03, 2018 in EMS

There are fewer faster or dramatic ways to change the relationship between EMS and hospitals than with the vendor-agnostic, bidirectional data exchange that comes with ESO Health Data Exchange (HDE)….

Improving EMS & Hospital Communications

posted on Apr 02, 2018 in EMS

To become effective interagency communicators, hospitals and EMS agencies must look at the entire continuum of care to find weak spots within their systems and processes. Many agencies find that…

Gaining Better Access to EMS Patient Records

posted on Mar 12, 2018 in EMS

St. Elizabeth Healthcare wanted to enhance their collaboration with EMS agencies while providing better services for the patients in their community. Specifically, St. Elizabeth received patients from 35 EMS agencies…

How Does Your EMS Agency Compare to the National Average?

posted on Feb 15, 2018 in EMS

 If you’re like me, you have no idea who the ancient Greek philosopher Heraclitus is. But you are very familiar with his words of wisdom: The only thing that is…

Things to Know from the Chief Medical Officer

posted on Feb 14, 2018 in Hospital

“Knowledge is knowing what to say.  Wisdom is knowing when to say it.” — Anonymous — Welcome to the first ESO Chief Medical Officer (CMO) special feature, which we’ll be…

Shocks to The System – Wave Day 2 Keynote

posted on Feb 05, 2018 in EMS

Imagine a future in which EMS arrives at a scene via jetpack, drones deliver needed supplies and – instead of an ambulance – a modular hospital drives itself to the…

Keep it Simple: Integrating EMS and Hospitals on ESO

posted on Feb 05, 2018 in EMS

The best presentations at Wave conferences turn into conversations among attendees and presenters. Everyone shares experiences, “ahah” moments and resources. That’s what happened when Karrie Austin, RN, hosted a session…

It’s Not Officially Research, but it’s Darned Interesting

posted on Feb 02, 2018 in Billing

Maybe it was the session title, but one of the most well-attended presentations at Wave 2018 was called “S**T we learned from the data.” Dr. Jeff Jarvis, EMS medical director…

Let’s talk: ESO and Attendees Connect; Day 1

posted on Feb 02, 2018 in Billing

The first full day of ESO’s 2018 WAVE conference closed with a special discussion between attendees and key ESO executives: CEO Chris Dilie and newly named ESO Chief Medical Officer…

ESO Welcomes New Chief Medical Officer

posted on Feb 01, 2018 in Billing

We are excited to announce that Dr. Brent Myers has joined ESO as our Chief Medical Officer.  He brings almost two decades of leadership experience as a medical practitioner, both…

Four Hospital Trends to Track in 2018

posted on Jan 04, 2018 in Hospital

What does 2018 have in store for hospitals? If we take a sneak peek into our crystal ball, we’ll see that data will continue to play a major role. We…

Save Time and Money by Tapping Into Hospital Data 

posted on Dec 27, 2017 in Hospital

Highlights include how to use hospital billing data that can significantly reduce the time it takes for your billers to find the information they need and how to drive revenue while reducing cost.

Make It Work for You

posted on Dec 27, 2017 in EMS

Learn tips and tricks for improving operating efficiency, how hospitals and EMS are benefiting from two-way data sharing, and what’s new and upcoming for ESO products, including EHR and Analytics. Download this free educational resource today.

See HDE In Action

posted on Dec 27, 2017 in Hospital

ESO Health Data Exchange (HDE) helps hospitals and EMS exchange data for the best results – the end result being an overall improvement in quality patient care. Request a demo and watch our two-minute video highlight to learn more.

Best of 2017: Most Popular Resources

posted on Dec 22, 2017 in Billing

 Looking forward to 2018? Make sure you don’t miss out on the best and most useful information of 2017. Start the new year right with our 4 must-see resources from the past year. No countdown required.  Check ‘em out…

Improve Patient Care with Hospital EMS Data Exchange

posted on Nov 06, 2017 in EMS

Two-way data exchange between EMS and hospitals provides benefits to both parties.

Customer Case Study: Using HDE to Connect to a State HIE

posted on Oct 31, 2017 in Hospital

In this case study we’ll show you how Gold Cross Ambulance in Salt Lake City uses ESO Health Data Exchange (HDE) to connect to cHIE, Utah’s statewide health information exchange.

EMS/Hospital Performance Improvements With Shared Data

posted on Oct 19, 2017 in EMS

For the growing number of EMS systems nationwide who use two-way data exchange using ESO Health Data Exchange (HDE), having hospital data brings unprecedented opportunities for performance improvement. But the…

ESO is Onsite at the 2017 Solar Eclipse

posted on Aug 21, 2017 in Billing

Four ESO employees are onsite in St. Joseph, Missouri, volunteering with local ESO customers as they prepare for the 2017 Solar Eclipse and the potential influx for local emergency services. Follow us here to see updates from our team in the field as they observe and assist in the day’s preparations and activities.

Protecting You Against Ransomware

posted on Jun 02, 2017 in EMS

At ESO, we’re committed to keeping your data secure. And with all the recent news headlines about the spread of ransomware and other forms of cyberattack targeting healthcare computer systems, it’s natural to be concerned.

Hidden Threats for Hospitals

posted on May 05, 2017 in EMS

In 2016, the Joint Commission published a report that illustrated the nation’s level of noncompliance with Joint Commission standards. One such standard — Record of Care (RC) 01.01.01, the foundational standard for patients’ medical records — is a perennial top 10 on the list of most frequently cited standards.

Five Tips for Managing Hospital Turnaround Times

posted on Nov 14, 2016 in Hospital

From July to October 2015 Nash County EMS was able to decrease turnaround times from a little over 30 minutes to less than 26 minutes.

Outcome Measures Case Study

posted on Nov 14, 2016 in Fire

Outcome measures are an important part of EMS Compass, and NEMSIS version 3 has the capability to make these measures readily available to every agency, large and small. We talked to Jeffrey L. Jarvis, MD, MS, EMT-P, to see how some agencies are using outcome measures.

Fire and Hospital Collaboration to Share Data

posted on Nov 14, 2016 in Fire

The Atascocita Volunteer Fire Department in Atascocita, Texas, collaborates closely with Kingwood Medical Center to share healthcare data to improve the quality of both prehospital and hospital care. Their efforts demonstrate how patients can benefit when members of the healthcare continuum partner to use technology and information to drive improvement efforts.

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